We had a great stay at the Canyon Creek condo we rented. Roomy and well equipped, the condo was everything our family of 6 needed. Very convenient location, only a 10 min walk to gondola square event with kids in tow. We love to ski Steamboat, this was our 4th trip. A big thank you to Courtney at Christie Resorts for her 5* customer service in helping me retrieve my bag I left behind. We will be back next year!
Shelby H.
Rating des Ortes: 1 Lone Tree, CO
I’m not sure where to start with this review! My family stayed at the Saddle Creek Townhome(4 bed/4 bath) Although the condo is cozy and accommodates a descent amount of people, that’s about all there is to it! When our family arrived, we baked a pizza and cooked hamburger meet on the stove. Shortly after, we started smelling something AWFUL. It was so bad that we decided to give management a call and head into town for a bit, hoping that it passes. We get a call back from management saying, in their own words, «There is a MAJOR gas leak, it was so bad that the tech who came in with the detector has never seen it this bad.» Of course, we immediately start worrying. What would have happened if we didn’t call and continued cooking all weekend, did we save our lives, did we save their condo? Needless to say, it made for a nightmare of a night. The management offered to move us to a 2 bedroom condo, knowing that we had 7 guests to accommodate. Since that wouldn’t work, our family and the management agreed on getting 75% back of the price of our stay. Unfortunately, we had to go buy an electric skillet and microwave our entire thanksgiving meal —- Now that we are home, management is accusing us of using the oven, saying they«have» to believe we turned the gas back on because of the food they found in the oven. Keep in mind, every door to that type of equipment is fully locked, and why in our right minds would we risk something like that? With this accusation, they are now refusing to refund us the agreed upon amount. On top of all this mess, they suddenly just sent us a charge of $ 70 for a tech having to come out«after hours!!!» If you decide to book through Christie Resorts, be sure you know all the hidden charges they may try to charge you with. According to Courtney, she let me know that my family should feel free to call her at anytime if something were to go wrong, forgetting to mention that we will be charged if a tech needs to come out. While the condo looks nice and cozy, be careful with the management! We’ve stayed in Steamboat before through other management companies and never had a problem. Michael with Retreatia is one awesome company to look into. BECAREFUL with Christie Resorts!
Chuck N.
Rating des Ortes: 5 Aurora, CO
My fiancé’ and I along with two of our friends recently stayed at the Bear Lodge in Steamboat Springs that was provided by Steamboat Lodging Services, Christie Resorts. First — the condo we rented was absolutely amazing! It was very comfortable, clean and classy! Second, the hospitably was also very inviting. Courtney who from what I know is one of the Christie Resort owners was very kind and available for any concerns that might have come up(which none did.) To top it off, we had the best Skiing day ever!