Bright Side Dental – Sterling Heights

I went yesterday to have my 6 month cleaning with Sherri, she great and very efficient. I’ve been going here for years and I am very happy with everything. It’s clean, on time and friendly. I would highly recommend going to Brightside Dental for your dental work!

This office is very pleasant and orderly. In fact, the hygienist are on time, they are thorough and knowledgeable. I love how convenient it is to get in for cleanings. The dentists will come in for emergencies on weekends, which is very helpful.
However, at the end of a cleaning, they always bring in a «manager» for the hard sell. They tell you things that need to be done on your teeth (pointing out the critical issues), provide you a very large quote, offer you «free» financing and tell you they are available to do it right now if you wish. They have been offering to fix a «critical» issue on my one molar for the last 5 years. Be careful, not everything they say is critical really is, and always price compare! Their prices for the major items have been more expensive than with other dentists — pretty much every time we’ve had major work done.
Plus, once you are in their system, they will begin an aggressive call campaign every six months to schedule your cleanings. They’ll keep calling until they speak with a human, and they’ll place a separate call for every member of your family. If you don’t like unsolicited sales calls, you’ll want to opt out of their «helpful» multiple call campaign. Hey, they’re only looking for your dental health, right?
They also offer Botox consultations after your cleaning as well. Interesting.

I called Bright Side Dental on Saturday, October 25^th. I was not a current patient, and I had not been to the dentist in three years. I had hoped to set up a future appointment to get some x-​rays taken, and later get my wisdom teeth extracted. To my surprise, the very kind woman on the other end of the phone said that they could take care of me that day!
I showed up to their office, and they took care of me very promptly. They did a full set of x-​rays, filled in some cavities, and took care of the two wisdom teeth that were bothering me. In the process of taking care of a few years of dental neglect, the specialists that I worked with were nothing but kind, caring, and professional. They clearly foreshadowed the process and all costs associated with the procedures that I was having done.
My dentist, Dr. Solt, was very tactful. I came out of the procedure with a lot less soreness and swelling than I expected. I had an earlier experience with a previous wisdom tooth extraction that was extremely painful during and after the procedure, and this was nothing like that! Dr. Solt was surprisingly gentle when removing my upper set of wisdom teeth. Due to this, I was left with very little swelling and soreness. I had absolutely no problem heading into work Monday, and for that I am very grateful.
Did I mention that the staff stayed an hour and a half late to finish taking care of me? I felt that this action said a lot about their commitment to client service.
To close, I was very impressed with the high level of service that was provided to me at Bright Side. They have definitely earned my business, and I will certainly be recommending them to my friends and family. I sadly managed to forget the names of two of the wonderful people who I worked with, so I will be adding them to this at a later time.

They’ve done good work for me. A little too high pressured with the sales pitches but just say no and then no again. Professional place and very well organized.

After originally coming here 3.5 years ago via a groupon, I’m still here.
As we all know many business’s do not like groupon as people at times do one & done.
However my groupon exposed me to a very good practice, wonderful hygienist in Sandy & Dr. Neme.
Tonight as I sat down for dinner, I had a 3 tooth bridge fall out!
I called Brightside at 5:20, explained my dilemma to Erika the scheduler, she asked how soon I could get there. Bu 6pm I hope, as traveling east at 5:30 would be slow.
Excellent we will see you when you get here.
I arrived at 5:52, was greeted & sat, just for a bit.
Meghan soon brought me back took some film & cleaned out the old dental cement & prepped me for of course Dr. Neme!
He asked how often this bridge has come out as it was not his work I explained, this is the 1^st time since it was installed in 1992.
So he checked the fit & rechecked it 2 more times for my comfort, it rocked a tad, but he tweaked & adjusted it, until it was as perfect as a 22 year old bridge could be.
Meghan took to micro-​sandblasting it one more time.
Doctor installed it, and checked for fit again. He said this should help you out & hold you over. lets look down the road at today’s technology & get you a better fit.
I was out of there by 7pm !
I cannot tell you how thankful I was to be seen so rapidly.
Thank You
Erika
Meghan
Dr Neme.
BTW they have an excellent referral program.
1^st time patients
get the exam, cleaning & x-​rays for $ 39
And, the current patient gets a $ 50 referral!

I haven’t been to the dentist in 8+ years, and I decided since I had some money I would go get a cleaning. As a new patient, I only paid $ 95 bucks for exam, x-​rays and my cleaning, plus, my boyfriend got a credit onto his account for referring me. Anyways, Christine (I think her name is) greeted me nicely. I sat in the very small waiting room in an uncomfortable chair for about 15 minutes before they called me back. I walked back there and one thing I did not like is the rooms are not closed. There’s no door for each room (like a doctor office) it’s all open like cubicles! So patients and staff were walking behind me the whole time, as I faced the window. The lady who did my xrays was really nice, she was trying to relate to me because I am 19 and she looked pretty young but to me she seemed «new». My xrays went well, they didn’t hurt or anything. I had to take my nose ring out which was a pain but whatever. My hygenist came to clean my teeth, and I think her name was Sandy. She did a very good job and was VERY nice, but she had to get rid of a lot of tartar build up off so she was kind of rough. :(Now my teeth have tons of little gaps in between them, but whatever I guess. The cleaning went well, it tasted like blood for a while and felt weird but it’s good I got it done. The dentist came in and said I needed three wisdom teeth pulled and I needed one cavity filled. 1800 bucks! MAN ARE THEY EXPENSIVE. I can go down to Detroit and get it done cheaper. The receptionist, whos name started with an H and it was a really foreign name, (I can’t remember) was not friendly or smileing when I paid. My boyfriend waited for me in the waiting room and I walked out with my paperwork and toothbrush/​floss package and when I got to my car I cried. But I guess it was okay.

Not recommended.
I broke my tooth on a Saturday morning. They were able to get me in that day and everyone was very pleasant.
But as I sat in the chair bemoaning my broken tooth, they tried to sell me on a bunch of other stuff. I needed a cleaning, I needed fillings redone, etc.. I really just needed the broken tooth fixed!
I knew I was in trouble when I had to talk to the «finance lady». She gave me a long list of stuff that they said had to be done (all the while she’s telling me it may not have to be done but they won’t know until they start looking. .) and wanted a hefty sum before they started it.
Something didn’t feel right. I left without having the work done. I won’t get into the Xrays. I’m not sure if the tech was new or what but she probably took 20 Xrays. If I see an additional nose growing on my face I’ll know why.
I ended up going to Drakeshire Dental a few days later and had a great experience.