Metropolitan Property Management

I can only hope that City Center Square Condos do not renew their lease with Metropolitan property management on Schoenherr Road. On the positive note, I found the receptionist to be a very sweet person who was helpful and pleasant every time I spoke with her. Unfortunately, I cannot say the same about Kerry S from accounts payable or the owner Greg. Greg Gregory Cueter reportedly has owned this business for over 30 years which is a surprise to me due to his lack of communication skills, unprofessional manner with residents, and condescending tone. The majority of the conversation was him yelling at me and repeatedly calling me Ma’am. I got so upset at his treatment of me that I finally lost my temper and swore and hung up the phone. I’ve never done that before. All I needed was a payment coupon book because I had moved locations and did not receive one. He told me that I was lying about this because their computer system would have noted if I didn’t receive a coupon book. Whatever happened to just saying ‘sorry, no problem– a booklet will be mailed to you’ instead of me having to call multiple times to get a response while becoming increasingly angry. If I had a choice, I would not use this service. I only hope that others who have had issues with them speak up. Perhaps the condo association will decide to go with another company that is respectful to women.