Michael’s Alteration

I dropped off several pants and they said to come back in a week. I went a week later 40 minutes before closing to find a note in the window saying, «back in 10 minutes. Sorry». And then there was another note shoved into the door apparently from a customer that said, «I waited 20 minutes.» I didn’t wait because it seemed no one would be back in «10» minutes. I went back the next morning at opening time, 10:05, and the same note was in the door. Apparently no one ever came back last night and obviously they were late to open. I left because I had to make it to work. I’m very disappointed! I understand things happen but how can you keep customers if you’re not AT your your business?
I asked my mom to pick up my jeans because I was at work and the end product… HORRIBLE!!! All 3 of my skinny jean hems were crooked. They had a full week to do it and it looked like they just rushed through them.
One pair isn’t even evenly cut… the middle of my pant bottom dips up!
I told my sister and her husband not to go there anymore because it was such a disgusting display of alteration work. Definitely NOT worth the $ 70 they asked for. (I had 6 pants in all… the other 3 weren’t great either.)
I took pics of my jeans hoping to be able to put them up for my review but i dont see an option to do so. But so you know, i sent the pictures to my sister and she immediately said, «wow those need to go back to get fixed.»
Genuinely dissatisfied and will never go back.