Sears Auto Center

Let me preface by saying that I waited 24 hours to cool down before writing anything about my experience here. I didn’t want to be emotionally compromised, and also wanted to write the most effective review explaining how horrifyingly terrible and embarrassing of a business this is. Why is this a terrible establishment? Let me count the ways. My brakes cut in 60mph traffic, and I was lucky enough to roll in here without losing my life. No matter whom I talked to, not one employee said more than three words to me. This wasn’t because they were occupied, I could certainly hear them laughing and yelling like it was a McDonald’s ball pit in the garage. It must just have been their manner of speaking, which was not only unsettling but also fairly unprofessional and a little creepy, to say the least. When not speaking to them, they certainly had more than a few words to say about the «bitch» on the phone; a rather nice, middle aged woman who came in after having an accident. I even showed her Unilocal,as a way to find an auto garage that would help her with her problem, because Sears was ridiculously more than unqualified to do it, apparently. After waiting for 3 hours and hearing no updates whatsoever, I eagerly caught an employee and asked for an update, to which he responded «Oh, no we can’t fix it.» I was curious as to why this took more than three hours to deduce, but instead of an answer he said, despite me living over an hour away, someone should come pick me up, laughing as he did it. I’m glad at least one person enjoyed that embarrassment of a social interaction, because I didn’t. To my surprise, they didn’t charge me anything for staring at the underside of my car for five minutes. Had they, I’m certain the universe would have fractured and spun out of control into empty space. However, shoutouts to one man who works here, you know who you are. He gave me the only empathy that existed within those walls, and to you, I salute. Find a new job, man.

I got my oil changed here. The price was fair and they were up front about the whole thing. While I was waiting, I walked over to Hot Topic and felt really old.