Donmar Co Inc in Sterling, VA

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Telefon:	+1 703-435-0205
Webseite:	www.donmarcompany.com
Adresse:	22821 Silverbrook Center Dr STE 130, Sterling, VA, 20166
Umliegende Haltestellen öffentlicher Verkehrsmittel	2.4 km13 2.5 km12 2.8 kmDulles North Transit Center
Kategorien:	Heizungsbau & Klimatechnik Klempner

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Heute

Heute	07:00 – 22:00 Jetzt geöffnet
Ortszeit (Sterling)	07:43 Freitag, 29. November 2024

Geschäftszeiten

Montag	07:00 – 22:00
Dienstag	07:00 – 22:00
Mittwoch	07:00 – 22:00
Donnerstag	07:00 – 22:00
Freitag	07:00 – 22:00
Samstag	07:00 – 22:00
Sonntag	07:00 – 22:00

Umgebung

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15 Bewertungen zu Donmar Co Inc

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Heather H.

Rating des Ortes: 1
Sterling, VA

If I could give 0 or negative I would! Very unprofessional first of all and second, if you are a female, they’ll take advantage and act as if you know nothing and treat you that way! I was very disgusted by the way I was treated and when I called their head office to tell them, I was told I would get reimbursed my money for the service call fee. The lady told me she would call me back a couple of days later to get my info and she did. A week later, I checked my bank and the money didn’t go through. I just called and they sent me to Don to chat and his exact words «I was waiting to hear your side of the story.» EXCUSE ME! You had someone gather my card info and say I was being reimbursed when that wasn’t your intention at all. Will never use this company ever again and will make sure others watch their back who do use them. They’ll lie and take advantage of you.

Bee J.

Rating des Ortes: 5
Gaithersburg, MD

They are great. They quickly went out with two days to fix an air conditioning system in my rental property. I was skeptical believing that many vendors might try to charge a lot but not Donmar. They charged a reasonable amount My tenant is happy and so am I.

Steve W.

Rating des Ortes: 5
Fairfax, VA

What great service and expertise. Don took care of me when I needed a thermostat replaced on a Saturday morning. Mark came out and did an outstanding job the same day in installing the new thermostat when no other contractor was available. He identified other HVAC issues I was having and will definitely have them back to fix issues from a faulty initial contractor. I highly recommend Donmar!

Maresha R.

Rating des Ortes: 5
Arlington, VA

Scheduled an appointment for maintenance for my HVAC unit. The technician they sent was very helpful and knowledgeable. I would use them again and recommend them to others.

Ernie S.

Rating des Ortes: 5
Sterling, VA

We selected Donmar over multiple other vendors in 2012 to completely replace our old HVAC with a new Trane system. The pricing was good, and the actual install was very smooth and efficient. They did a great job. I was very pleased.
Turn now to Sept 22 this year, during an annual inspection it was determined that our Humidifier was not working. The technician thought it needed a new control board but after having a humidifier specialist look at the unit it was determined that it had not been installed correctly.
I wrote Donmar about this and Don responded to let me know that he had his installation foreman personally coming to the house to correct the problem free of charge. I appreciate their effort in resolving my complaint in a rapid manner.

Alan Y.

Rating des Ortes: 5
Oakton, VA

I recently moved to a new house which had a older AC unit that was in need of replacement. I have been working with a competitor to Donmar’s for many years and was very happy with their service so I requested a quote. I asked Don to provide a replacement quote for the unit for comparison purposes. Don’s price for the replacement was significantly better and also included a larger and more efficient air handler. His instillation crew did a wonderful job both installing the unit and working with us on the placement of the new second thermostat to control the new zoning system. I have nothing but good things to say about the whole process.

Jordan S.

Rating des Ortes: 4
Gaithersburg, MD

I had a very positive (first) experience with Donmar. My AC compressor stopped working and I called several companies attempting to get same day service. I ordinarily use an owner/operator who was out of town on vacation.
Originally, non of the companies that I contacted could come out. However, Donmar called me back to tell me that they had a serviceman finishing up another job near by and he could stop by my house.
My problem was very basic, that is the reason why I only gave 4 stars (instead of 5). I only had a blown fuse, but the service technician (Paul) was thorough and explained the different causes for a blown fuse.
Based on this initial experience I would definitely call them again and ask for the same service tech.

Sid R.

Rating des Ortes: 1
Fairfax, VA

I am with Jay, bought a groupon and they gave absolutely pathetic service. The one star is actually for giving me a huge estimate to fix an issue which prompted me to spend time researching it at length and ended up fixing it myself. Just reeked of poor business ethics, take the 40 $ as learning to never trust such firms

Natasha J.

Rating des Ortes: 5
Great Falls, VA

Great company with great customer service! I would not hesitate to recommend them to anyone!

Jay R.

Rating des Ortes: 1
Upper Marlboro, MD

I purchased their service through a Groupon offer, nothing major just a check up for the A/C. Their ad states they cover Prince William County which is where i reside in. Called to make an appointment and the lady that picks up the phone and she sounds like she really hates her life. All i asked was to make an appointment and she said they dont cover Triangle, VA which is… in PWC; I even told her im right on the border of Dumfries which she said they do cover. When I mentioned that she said hold on, came back and said «yeah we dont cover Triangle». Didnt ask for my address to verify or anything… honestly I dont think she really asked anyone, she was not very helpful at all. Probably a good company I can’t vouch for their service but disappointed in the false advertisment.

Shannon D.

Rating des Ortes: 1
Sterling, VA

As others said, the customer service is terrible. Donna is rude when you call. They came to our house and we had a small problem that only required cleaning our unit. The technician went into the furnace room and shut the door. I knocked loudly and repeatedly to ask him a question but he did not answer so I assumed he was outside. 25 minutes later, he emerges and charges us $ 300 for a job with hardly any labor and no materials but cleaning spray! Why did he not open the door? My guess is he was hiding the fact that it was probably a 5 minute job. Very suspicious and a total scam and rip off! We will never call them again!

Max S.

Rating des Ortes: 1
San Diego, CA

Very rude customer service. The operator is curt and abrasive. Donna? I believe her name was kept telling me that since my unit is a condo it is a high rise (even though I live there and it’s not it is garden style) and that they will have to charge me 50 extra dollars. After the manager/owner corrected her she then starts raising her voice at me saying how am I supposed to know that I don’t go out on the road to do the repairs/inspections.
Read the review for this company in Alexandria. It is the same company and the review also states how incredibly rude the lady is. I do not recommend business with this company.

Chris C.

Rating des Ortes: 5
Potomac, MD

Great company — replaced my furnace very efficiently and effectively. Even received personal attention from the company president. Thank you!

Natalie M.

Rating des Ortes: 5
Arlington, VA

This company is very attentive to the customer and respond to their concerns quickly. I highly recommend this company.

Bridget B.

Rating des Ortes: 5
Leesburg, VA

I was hesitant to call Donmar since there were no reviews for this company, so I first called Air 1 who was highly recommended by Unilocal.I was extremely disappointed with them (see my review for Air 1), so I called Donmar next. Not only they were most reasonable in terms of price, but also really fast and professional. My AC issue was resolved in no time! THANK YOU! Highly recommended!
P. S. I had questions about my humidifier a month after I have done business with them, which was not serviced by them but they gladly answered my questions and were very friendly.

Donmar Co Inc

Sterling, Vereinigte Staaten