Ethan Allen Dulles D2

My wife and I purchased custom curtains from this location back in January of 2014. The staff was wonderful while we were placing our order, but all that changed once they received our deposit of 50% for the curtains. The process of ordering 4 sets of curtains is still ongoing and we are still waiting for the last piece.
When the first pieces were complete after 5 months, yes, I said 5 months they told us their installer would contact us for scheduling the installation. This was an absolute nightmare… not only do they only have 1 person doing measurements and installation, the person they use and make excuses for is a liar. He reports to the store that he leaves messages for us, but NEVER DOES and then you get a condescending staff member telling us that he left us messages and that we need to follow up with him and apparently they wipe their hands of the matter once he has picked up the material to do the installation. We are waiting on 1 more piece and once again, their only installer has picked up the material and then lies to the location saying he left us messages. When we called the store, we told them about this experience once again and the women who was speaking said she did not like our tone and the way the conversation was going.
Bottom line is, never ever purchase anything from these crooks. They do not care about their customers once they have their money and their customer service is garbage. They refuse to take responsibility for the installer who is representing them and they do not care about how frustrated we are having to deal with this after 7 months.
DO NOT USE THIS LOCATION AS THEY DO NOT CARE ABOUT ANYTHING BUT THEIR COMMISSIONS!