Hogan & Sons Tire And Auto

Always a great place
Very welcomed every time I come in for Service
Highly recommended to anyone

I have had two cars serviced here for about a year now. Many of the services performed have been routine in nature (synthetic oil changes, 45K mile service, state inspection, power steering flush, etc.). During each of the services, there has never been any pressure to tack on additional services or purchases. The adviser I usually work with — Jeff — has always been honest and knows that I can perform a few services myself (changing wiper blades or replacing air filters) so he lets me know that those things should be done and that they can do it for me for the fee quoted or that he knows that I can do it myself. They offer many coupons and are competitively priced. I have called around to several places for prices before settling on Hogan & Sons and haven’t been happier. As a female, its challenging to find an auto repair shop to trust and I’m pleased to say that I’m a huge fan of Hogan & Sons in Sterling and will remain a loyal customer.

Continued great service and repair. Tires were a bit more than I could have gotten elsewhere, but the total Hogan’s experience in NoVa is worth it. I was impressed with Alex’s diagnostic knowledge and ability; he road tested with me and identified the main problem. Jeff is also a trust-​inducing adviser.

Excellent service. Honest staff. Pleasant waiting area that is clean, with current magazines (not just Car & Driver, but People, Time, etc.), coffee, water, clean restroom. Most of all, they are TRUSTWORTHY. Highly recommend these guys. They are in the Shoppers Food Warehous/​Burlington shopping center on Rt 7, just west of Dranesville. Drive around to the back — you may think nothing is back there, but you’ll see them.

Thank you Charlie for your honesty and maintaining my trust for my car repair. As a single mom I have trust that I won’t be screwed. Been coming here for over 5 years and also bring my daughters car… never had any issues. Highly recommended :)

Did my oil change and had to revise them as they had not added any washer liquid at all. The vehicle didn’t had any fluid liquid in it when I had dropped it off for an oil change. It was returned empty, which makes me doubt if they had topped off oil at first place (only speculating it). Again a waste of my time. Not worth my business anymore.

I have been a customer of Hogan and Sons for over ten years. I especially like the road hazard warranty which includes regular free rotation and rebalancing. In a recent visit, they checked the under-​inflated tires and discovered a slow leak due to crud between the tire lip and the alloy rim. They cleaned the rim and remounted and rebalanced the tires. I really appreciated being alerted of the recurrent slow leak problem with alloy rims since I had noticed the tires were occasionally under-​inflated but unaware of the cause. On one long road trip there was a flat tire which probably would not have occurred if I had been more scrupulous about taking advantage of the preventive maintenance of the road hazard warranty.
I have used only their tire services. Other services I go elsewhere or DIY. I tried their oil change service once, but disappointed that they did not use a filter of a respected brand name.

Great shoppe, they treat you right, honest and friendly. Don’t take my Xterra anywhere se.

Took my vehicle in on the 1^st for the Inspection and to have the brakes checked yet again and the vehicle passed after they changed a tag light (which I knew was out) and did not try to give me a «needed repairs» schpeal (sp?). The mechanic explained to me what the squealing was and was very helpful and informative giving me some options.
Once again, customer service shined.

Beware! I took my vehicle in for a simple inspection. They flunked the vehicle and said I needed almost $ 5000 of «required» safety repairs and documented another $ 1000 in «recommended» repairs. I took my car to the dealer for a second opinion. The dealer carefully inspected the vehicle and found NOTHING wrong. It passed inspection with flying colors and did not need any work at all. I showed them the Hogan and Sons estimate and they said it was simply a work of fiction.
This was nothing but a poor attempt at a shakedown scam. I am very disappointed at Hogan and Sons dishonesty. We have used them many times in the past and expected better. I will never set foot in their door again. I have shared this story with many friends and colleagues and found it amazing how many other people have had other similarly bad experiences.
I would recommend that everyone avoid this disreputable shop.

A business can judge their success on whether their customers return or go someplace else. My family and I have been taking our cars to Hogan and Sons in Sterling since the 90s and have always been very happy with their work. Richard– the manager– and the entire staff are very friendly and honest, and we can’t imagine taking our cars anywhere else for oil changes, tires, or auto repairs in general.

Right after having our vehicle serviced there, it ran horribly. I took it elsewhere, no longer trusting Hogan & Sons to service it. Discovered they damaged a spark plug wire. When presented with the bill, they denied fault, and claimed they should had a chance to fix it first.
Maybe they were right about that part, Maybe they were not, but there is NO WAY I take them up on that. New customer? You apologize and eat the cost of the spark plug wire. Then they are pretty darn loyal
Anyway thanks to Unilocal,I now I get to tell everyone about the experience. You know they must have made one of their customers really upset when you find a copy of that year’s Washington Consumer’s Checkbook in their waiting area — because there’s no way in heck they would purposefully put a review that was that bad about their own place in their own lobby! Or maybe they did and just didn’t read it? Dunno. Wouldn’t surprise me.
What blew my mind was that apparently none of their customers thought they should mention the bad review they had sitting in their own magazine rack to them!

I’ve used Hogan & Sons for about 4 years now. I never had any problem with taking my car there and in fact I liked taking it there because I got the work I needed with no hassle (or a pressured sales pitch for extra work). I also never felt like I was being upsold just because I’m a woman (with the assumption being I don’t know any better when it comes to cars). Over the past year whenever I take my car there it always comes with a list of things that need to be fixed, usually it’s in the hundreds. Today was all I could take. The list of things my car «needed» totaled $ 4000. Some of the items on there I was told «are really bad and will not pass inspection». I just had my car inspected a month ago (at Hogans) and none of the items that are now «really bad» were even mentioned. If they were that bad now than I’m sure they were bad a month ago. That combined with the $ 4000 in recommendations has really turned me off. Who has $ 4000 laying around anyway! Irritated.

Came in for an oil change and tire rotation. Had a coupon for the tire rotation, 2 for 1 price, and was surprised at checkout to be charged for 3 tires. When I mentioned the coupon, the attendant pointed out that the coupon stated «Buy one tire rotation, get ONE tire rotation free. The others are all full-​price.»
They also recommended a list of expensive up-​sells.

Stay away… WILL rip you off

Came in for an oil change and tire rotation … Left frustrated and severely disappointed. I usually get my car serviced at Koons Ford and have had nothing but good experiences there as well as good service prices. Went here because I was over mileage and couldn’t get an appointment at Koons, impatience got the best of me.
Hogan and Sons charged me $ 88 for an oil change and tire rotation, robbery. Especially the $ 20 for tire rotation. Then to add insult to injury the front desk guy had the nerve to recommend I needed close to $ 900 in additional repairs. Among these repairs were a brake fluid flush and replacement of various fluids he didn’t name. But the best recommended repair was my upper and lower radiator hoses, because my 7 year old cherry of a Lincoln «might» have dried out hoses due to age.
I paid the robbery oil change and tire rotation prices to get out of there and vow never to return.
Granted I’m no mechanic but do know my way around under the hood due to working on family cars with my dad growing up. Hoses are good and I’ll have Koons look at the brake fluid during my next oil change there.
If you read nothing else in this post read this: GO HERE FOR SERVICE AT YOUR OWN RISK!!!

I have been using this Hogan and Sons off and on for years (newer cars I have been taking to the dealer) and have had very good experiences.
The latest situation involved my college aged daughter who recently noticed an oil leak on her 2002 Lexus. Mike, who was my service manager, called to tell me that they would need to do a few hours of work to get access to some seals since the leak appeared to be hard to pinpoint.
I had taken the car in for servicing and some work earlier in the summer and wondered if this was related. Mike did not feel this was the case. However, after a few hours of work he called to admit it was a failure of one of the seals they had installed two months earlier and all work would be for free.
After my daughter picked up the car with her mother, she told me Mike took the time to show her key elements of the engine, explained what to watch for and gave her a card to call if she had problems. She was excited to tell me later what she had learned and how pleasant the experience had been.
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I also found that they are fully capable of servicing the warranty needs of my own foreign car which is typically very expensive when done through the dealer. I plan to use them for this work as it comes due.
Overall, I give them a high rating for the honesty, integrity, skill and personal touch displayed which I find all too lacking in most auto shops.

They are mediocre at best. I’ve spent more than $ 8,000 with them in the past two years, they messed up my car on an oil change and said next time it gets changed it could be trouble. What does that mean??? I’ve tried TireVan which seems cheaper and I don’t mind paying for the luxury of time — they come to my office.

Do NOT bring your car here…
Unless you want to drive away with a lot less money in your pocket and a lot more problems with your car. They do not seem trustworthy. They «fix» your car after you pay them an insane fee to «diagnose» the problem. Then, after it is «fixed» you leave only to find more things wrong with your vehicle — you bring it back in and pay the fee to diagnose again!
It is a vicious circle. They advertise inpsections and tires. One time, we took our car in for another problem and they let us drive away with an expired inspection and a semi flat tire… um…they didn’t even notice this? Don’t even think about questioning them about this practice — I made that mistake and the guy behind the counter raised his voice at me and started putting my intelligence AND my car down! ((((shudder)))).
In a nutshell — avoid!