Titan Limousine, LLC

I reserved a car this morning and none showed up. I called Titan and no one answered and I left a message. I emailed them as well. I received no response at any time during the day. I made other arrangements and got to my appointment. I will not use this firm again after such unreliable and unprofessional service.

We had talked to Titan to book them for our wedding day. After getting a quote for the vehicle we wanted booked, and airport transfer for our honeymoon, they were given our credit card to do the down payment. The following week, no charges had been posted to our credit card, so we contacted them, and no response. They were contacted again a few weeks later, and no response.
Finally, two months after the initial conversation, they were emailed again and finally we received a response. We were then told that the credit card was not charged because they were in the process of selling the vehicle that we were trying to reserve and they didn’t know if they would be replacing the vehicle. Fine, but why wasn’t ANY of this mentioned or explained to us when we were talking about putting a down payment to reserve their services? And why was this not explained any of the previous times that they had been contacted?
I’m glad that we are not using this company as they were not responsive, and not very up front with what was going on with their fleet when we spoke to them. We are using another company that is less expensive than Titan now, and are much happier knowing that we won’t be left high and dry on our wedding day.

I have used Titan Limousine for sedan service twice and I am pleased with the Company’s timeliness, responsiveness, and professionalism.
In December 2012, I read countless reviews on various forums about local limousine companies in my quest to find reliable sedan service. My evaluation criteria included a reputable company with reasonable rates and professional staff. Some companies had lower rates but they also had tons of complaints about punctuality and complaints about drivers with poor dispositions. In some instances, reviewers even noted the vehicles were in poor condition. Fortunately, Titan Limousine met my standards in terms of a reputable company with reasonable rates and professional staff. The company representative Mr. Shah was responsive when I emailed my questions. As for the driver, he was punctual and professional.
Most recently, I contacted Titan Limousine for sedan service to Washington, DC. The company representative Mr. Shah was once again responsive. Also, Mr. Shah was flexible when I needed to adjust my pick-​up time. Both drivers were punctual and professional.
I would contact Titan Limousine again for my future limo and sedan service needs. If you are looking for a company that is timely, responsive, and professional, consider Titan Limousine for your limo and sedan service needs.
P. S. Titan Limousine has consistently provided vehicles that were clean and in good condition when I reserved sedan service.

I used Titan Limo service in DC. Actually, I found them online /​got an online quote and did not book a car for a day or so, but Titan emailed and proactively followed up with me. They gave me an extremely competitive price and their driver and car service was impeccable. I am happy to discover that they service many cities including the Bay Area. I used them for my return trip to the airport. I recommend them without reservation.

I have been using Titan Limo for the past two years traveling to & from Dulles airport. Their service is exceptional. The cars are spotless, drivers are friendly, polite & professional, & prompt — usually arriving a bit early. Reservations are easily booked & confirmed. I highly recommend their service!

I’ve use Titan limo regularly for corporate travel and have also hired them for my daughters prom night. I recommended them to family for a recent wedding and they provided outstanding service … the best service in NOVA! and eco friendly too