My Mercedes E350 alternator gave out on a return trip to the DC area and I just so happened to limp in to the Western Auto off Rt. 50 in Stevensville, Md. This occurred just before closing on a very cold Sunday evening in February 2016. I can’t say enough good things about their professionalism, and genuine excellent customer service. They help me find transportation and gave me a lift to the rental location down the road(the rental facility next door had closed for the evening). When I returned to pick up the car they help me return the rental, and delivered my car back clean and in perfect working order. The cost was very reasonable and I highly recommend this business for quality workmanship, and amazing customer service.
Anne R.
Rating des Ortes: 5 Hume
We noticed a screw in our tire on way to beach, so put on the spare. There was either a problem w the spare or how we put it on, but it was vibrating like crazy. We called from the bridge and they said they could help us. We showed up and in less than the time it took to have lunch they repaired the tire and we were ready to go. They were so nice and really helped us out. Our son could not wait to get to the beach, these guys saved the day.
Mark B.
Rating des Ortes: 5 Chester, MD
Western Auto is a great place to buy auto parts and get your car serviced right the first time. Their prices are reasonable. And they’ll do the little extras for free like putting on new wind shield wipers for you when you buy them there. I’ve had no problems at all with the car repairs they’ve worked on. They’re a shop you can trust, which is a rarity nowadays.
Mark M.
Rating des Ortes: 4 Somerville, MA
I had a slow leak in my tire, and then suffered a blow out in the parking lot at my work, just down the street from here.(I still thank my lucky stars that the blow-out didn’t happen 5 minutes earlier while I was crossing the Bay Bridge… yikes!). So my car limped on over to here. They installed a new tire, quickly & cheaply, and sent me on my way. Good service all around. Some of the other garages here are kind of a joke, but I’d definitely recommend Western Auto.