I ordered an ice cream cake for a birthday from marble slab creamery, I placed my order on the 5th for the 13th of May. However, when I went to pick it up on on the 13th, we went at 10AM, as instructed and they weren’t even open until noon. We waited and then, when they opened, the girl said they had forgotten to make the cake. She said she could make it within an hour or two as it was pretty simple, and she would call us when it was due for pickup. So, we go to pick it up mid day, and she says she needs until 9pm. By then the birthday would basically be over, but we already paid for it and really liked the design, along with being promised a discount. So, 9pm comes around and we go to pick it up. The only person there is a guy who says he doesn’t know how to enter any discount code and the cake is already melting so we just take it home without the discount. Upon getting home, we look and the cake is just sloppy and not very pretty, for full price, I may add. Overall, it was a bad experience and I won’t be returning ever again.
Courtney E.
Rating des Ortes: 3 Broken Arrow, OK
Came here for the first time last Saturday. My sister-in-law reserved the party room for her baby shower($ 25, can’t beat that!) so we were there early trying to set up. We arrived around 12:30 and the front of the building was packed full of high school kids. There was some kind of FFA get together(I don’t know what it was exactly) over at OSU and all of the kids needed a break I guess. The front of the store is decent sized, but it was hard to get to the back hallway where the party room was due to the amount of people in the front and how the tables were set up. So we got down the hall to the party room and it was massive! I think the party room had more space than the front area. It came ready with 4 tables with nice chairs and a few side tables that we used for gifts and snacks. The room needed a good sweeping, but overall it was better than we’d imagined. Great size for the number of people that were coming. Due to the number of invitees to the shower, and the already large group of kids that kept showing up, the wait for ice cream was a little long. They were understaffed with only 2 workers, and you could tell the workers had had it. My sister-in-law had mentioned they might need to have an extra worker that day, when she made the room reservation, but the manager didn’t seem concerned with it. Oh well, she tried. Anyway, on to the ice cream! They have ice cream and mix-in combinations listed across the top of the ice cream case with pictures, for those of us that need visuals to help make decisions ;) So, basically just like Cold Stone Creamery. I opted to make my own creation and went with the Red Velvet ice cream with white chocolate chips and Oreos. YUM! There were at least 18 different types of freshly made ice cream to choose from, and a ton of mix-in options. My small cup was definitely more than enough, but if you want more ice cream they also have a medium and large cup option. Don’t want a cup? They have cones and waffle bowls available. The poor workers were pretty stressed, so I’ll blame their attitudes on that. I would like to think if I came in on a different day that they would have acted more friendly and welcoming. This location is in a prime spot right across the street from the original Hideaway Pizza location. Parking spots up front are limited, so if there’s a lot going on in that area you might be parking down the road and walking. Oh and one last note, the party room had limited a/c. Not good when you have a room full of ladies, 2 of them pregnant, and it’s almost 90 degrees outside.
Michael K.
Rating des Ortes: 3 Saint Louis, MO
My dad and I stopped in here on a random, sweltering day before my sisters wedding. Marble Slab has the same concept as Cold Stone Creamery – lots of flavors of ice cream and lots of options to mix in with your ice cream. I went with the Red Velvet Wonderful-Red Velvet ice cream, pecans, chocolate fudge, and brownie all mixed together. The end result? The name says it all… it was wonderful! It’s nothing flashy or super exciting, but give if you’re looking for a place in tiny Stillwater to grab some ice cream… give it a try!