Rick’s 36

Completely incompetent, dishonest, shoddy work. I dropped my 09 H3 Hummer off here because it was the closest place to my hotel. They told me my transmission needed to be replaced, then began the nightmare of being upsold every hour. I agreed to replace the transmission, then the radiator, then more and more work started to be suggested. They had my truck for an entire week and when I drove away I realized my 4×4 was no longer working. I immediately turned around and went back to the shop and confronted the manager, long story short, I took my truck to a place in my hometown I trust and wasn’t surprised to discover that the work done by Ricks 36 auto was a disaster, my local shop found missing bolts, screws, etc and also found the «new» transmission was already spewing fluid everywhere. My 4×4 wasn’t working because it had been unplugged, we are at a loss as to why other than Ricks was planning on trying to get me to replace a «broken» 4×4 but didn’t once I started fighting back and questioning their ever evolving story.
I’m already in contact with my lawyer…

Ricks was once a reputable shop, under previous owners, but not anymore. Now they lure unsuspecting customers in with cheap oil change deals and then charge them dearly for unnecessary auto repairs. Two independent friends of mine spoke with a mechanic formerly employed at Ricks and he confirmed that this is their MO. I have been burned by these guys myself. One of my friends recently went to Ricks for an oil change and was told he needed all new shocks. After getting a second opinion from a reputable mechanic he discovered his shocks were in perfectly good condition. These guys are a menace to our community.

I took my car there for an oil change. Before long, I was signing a credit card to pay for a $ 391 charge for a ball joint and alignment. Labor was over 250! I really wish I had read the reviews but I blame myself for not calling around to check other prices first. It was just messed up to freak me out about the tire falling off.

Ricks has taken great care of my vehicles for years. They have excellent customer service and they are committed to excellence.

There was a time when Rick’s had the reputation of being honest, but that time is over. They overcharge for labor like crazy, tried to get me to pay $ 600 for new spark plugs. They tried to charge 3 – 4 hours for labor. Took to another shop for $ 200.

Very dishonest! My mother took her two year old vehicle in for an oil change and was conned into a new battery, engine flush, and a few other very unnecessary expensive items. She spent well over $ 300.00! Took advantage of an elder person.

We love Ricks! They are honest and thorough and run a clean, well-​ordered garage. Best thing about Ricks: they will check out your car and let you know what needs to be done, and in what order. They’ll let you know what needs to be done right away and what can wait until next time – they don’t push you to do it all immediately unless it’s something dangerous.
When they fix the car, they do it right the first time, and if anything doesn’t seem right, they will look at it again and make any needed adjustments.
One time, after working on one of our cars, they called us back and said they’d made a mistake on the bill. Then they gave us a partial refund. How often does that happen when you take your car to be serviced?