Kathy’s Florist & Gift Shoppe

Very friendly and great service. The flowers are always better than expected.

Unilocal only allows reviews to be 5001 characters or less so I am going to severely truncate this review.
I ordered flowers for Valentine’s Day (2012) for my wife. She never received them. When I called the florist at about 6:45 PM Valentine’s Day night asking when they were going to deliver the flowers I was told they already had. I called my wife again to verify if she had them, but they just weren’t there. So while I was on the phone with the florist, I asked for a refund. The owner, Kathy, was in the background and made a comment about calling the police. She was implying that I really had received them and was lying.
She gave me the runaround for 6 days using the excuse that she wanted her delivery person to take her to where he delivered the flowers. When I called back after 6 days (which spanned a weekend) and she still hadn’t done it, I told her that if she didn’t give me a refund I was going to dispute the charge with the credit card company and file a complaint with the Better Business Bureau. We got into an argument where again she implied I was doing something wrong and I asked her if she had a signature from the person that accepted the flower delivery. When she said no, I said her driver [f’d] up then. Except I used the full F-​word out of frustration. She then hung up on me.
I then called the credit card company to dispute the charge and while I was on the phone with them, she called me back and since I didn’t answer, she left me a threatening voice mail that said:
«Joe, this is Kathy at Kathy’s florist. I am about to uh go do a few errands and I’ll stop by the shop and uh I’ll give you a credit on your credit card. People like you, I don’t want to fool with. And I can tell you this, that something will happen to you … that … will be … a payback from God because he says vengeance is mine saideth the lord. So when you started cussing and using foul words you’re definitely not a person I want to do with. Please don’t never call my shop again. Uh I’ll get your credit to you. Goodbye.»
She did finally give me a refund, but only after I had already disputed the charge.
She gave me the runaround all week, and constantly implied I was lying and doing something wrong. I wouldn’t recommend her for anything. But, it’s your choice. If you want a nut like her leaving a threatening message like the one I got, then enjoy!