Ann Harvie – State Farm Insurance Agent

We have been very happy with Ann Harvie and her State Farm office for many years! Recently, she went above and beyond to investigate a car loan we have with our bank. Proof of insurance is needed yearly to avoid an increase in the car loan payment. Due to her research, she found a discrepancy in payments going back 4 years. She literally saved us thousands! We are very grateful for the time taken to go the extra mile for us!

Ann and her staff are amazing individuals as well as amazing at their jobs! Ann is very knowledgeable about all things insurance, which makes sense since she has been in the industry for so long. They always greet me with a smile and work with me to find the best deals. I have always seen ann work her hardest to make all her customers happy and keep a positive attitude! I always love coming into their office and will definitely keep my insurance with them!

My family has had state farm for over 20 years for home owners always through Ann Harvie. We have never had to make a claim so we nobody ever had to deal with her personally. When I got married and my husband and I moved into an apparent we decided to get car and renters insurance through her as well. The only time we went into her office she was extremely short with us, and acted like we were wasting her valuable time even though we had an appointment. I will definitely be staying with state farm but I will be switching which agent I have.

Best insurance company ive ever had! I have my house auto and also put my dad on auto insurance through them. The staff is very helpful and always returns my calls. 3 mths after i purchase my brand new auto, i was in an accident and a check was issued to me within days! Not to mention the great prices! Ill be getting life insurance through them as well.

After 10 years and no accidents. Over the last YEAR State farm was giving me a multi line discount. It was changed on my end and i continued to get the discount. They then try to charge me retro for the discount. 400.00+ dollars. I called/​emailed Anne’s office to try to get it right. COME TO FIND OUT I WAS CANCELLED for over 3 week. I never got a call or any post card they claim to send. It was one of Ann’s workers trying to cover her butt with some computer notes (BS) I finally talk to Ann after 3 hours of waiting. She gives me the same story same run a round. She then ask if she calls State Farm to see what they can do… REALLY WHY GO TO A LOCAL AGENT AND GET NO PERSONAL SERVICE.
NO CALLS. awful customer service if any.
I end up calling Geico and getting new insurance for 12.00 cheaper for the same coverage! (i hate to say it but it was easy and cheaper) I even checked my local body shop who said they are great to work with in a claim)
oh and I removed some BS rental car and travel expense i was paying 16.80 a month for 2 years ago it showed back up on my bill. I know shame on me for not checking god only knows how long i was paying that too! very shady…=(