H&R Block

Well our taxes were accepted, we did receive a text message like she said, but I wish I would have done them myself on turbo tax like I have for the past few years. The person doing our taxes kept making mistakes, I had my eyes on the computer the entire time checking to make sure she was doing them right. She did not seem to know what she was doing, She would enter in wrong numbers in very important fields, and kept having to go back and fix things all while saying she wasn’t use to the new software. It seemed like she was not very professional and if not for gettin a loan this year we would not have filled through them. They charge ridiculous amounts we paid over 300 $ for simple returns, over 100 $ for only 18 $ back. Next year we will be doing our own taxes again and praying she did everything right this year. ugh

This place sucks! Do not go waste your time or money on this place. I went there to file my taxes and waited from 430 to 6 for the guy name Joseph to take my appt, well lets just say that at 6 the clerk tells me his 6 is here so I should schedule for 8! At that point I was so furious and she saw and so lets me go ahead n do my paperwork. Well, for me that should have been the wake up call to walk out of there. So I get my taxes done, Joseph rushes through the end when topic of fees comes up, DOESN’T inform me about it and when I call after I got home the supervisor takes his side and tells me I must have not heard him!!! These people cheat you and lie to you!