Property Management Experts

If I could them a no star rating and just a review I would definitely do that. My family has rented an office space from them and we are constantly having issues with Marlene. Even by asking a simple question as to what time they’ll conduct an inspection or entering the premises, Marlene would respond with an attitude. This is the worst customer service ever. If you absolutely hate your job that much and lack people skills, this isn’t the job for you. It’s been over 6 months and there has been no change to how they conduct their business even after I’ve contacted my lawyer and he’s contacted them. Make sure before you go with PME that you’re up to date on your rights as a renter. But be warned they’re awful people every single one of them. They also do not accept responsibility for their actions in regards to their customer service, they blame their renters.

As a Realtor I am conscious of taking care of the client, and sending my clients to someone who is solid, caring, and professional. PME meets all of this criteria. Well done.

Karen and her family run a great business! If you need professional property management for your rental properties, or if you need a great place to rent, Karen and her team can help! Love the Youtube videos too!

Whether you are looking for a rental property or need a property management company that you can trust and rely on, you will get all that and more from PME!

Great service! Karen and team are very reliable and will go over and beyond to assist you with
your need for a rental property. Affordable properties to fit anyones budget! Call PME today!
Teri Manley

Nice company

I used PME for the last 5 years as a property owner. I do not recommend them. I am never able to get anyone on the phone and neither was my tenant. I discovered he had to make some repairs himself. When it came time for the tenant to leave they didn’t communicate well with us either. They ended up giving back the security deposit before talking to us to see how much the repairs cost us. Our tenant had an outstanding utility bill, which they knew about, but only took a portion of it out if the security deposit. They claim they weren’t sure, but never called us to ask. As a property owner you would be better off to manage the property yourself.

I would give zero stars but that’s not an option. Let me tell you what happened. Picked a house to rent, toured the property and made a return appointment to sign lease at property when repairs done. When we returned the manager insisted we sign the lease and pay the full non-​refundable deposit. We were planning to do this, but the house maintenance was not complete and smelled funny because they had some unprofessional carpet cleaner clean the carpets and left water in the carpet and pad. There were still holes all over the place in the walls. Most small but some big. Blinds are broken and the kitchen is still dirty. There were dead cockroaches in the garage and the lease stated we agreed no pests present and we would pay for pest services-​which was a lie and a violation of rental law. The rent was a lot, way too much for such a piece of shit house. If they made it look nice it would have been okay. But it was worn out looking. To top this all off the lease was about 20 pages long and they didn’t what us to read it just sign. They wouldn’t even give us a copy or let us take it with us to read before signing. DONT RENT FROM PME!!! THEY ARE SNEAKY! If you rent from them you will need a lawyer. Or file a fair housing complaint and make them pay.

I came in looking for available properties both Rosie the account exec and Jason the receptionist were very helpful! Hopefully me and my husband will be renting from their company soon!

I have never worked with a better company.
I have referred freinds and the agents are personable and helpful.
They truly care about what you need. And work hard to make you 100% satisfied.
Pme is worthy of all 5 stars.

Contacted by owner of company shortly after writing my review. She made a good faith effort to resolve any issue and assist me with locating a rental property.

Property Management Experts has done an exceptional service of hiring, Stephanie. She’s been a breath of fresh
air. My place had been vacant & boarded up for 2.5 yrs. So, a lot of work needed to be done & it was moving at a snail’s pace. Stephanie got the ball rolling, bouncing, & slam dunked. She’s very kind, appreciative, & a constant professional. Thank you Stephanie for all you do & I appreciate you very much.
Sincerely,
M. Caviness

I wish I could give no star to this business!
This business lie to it’s consumer just to get their money!
We put $ 1500 down and sign a contract with them to hold a rental house for us. We been told that if we cancel the contract before signing final release and getting the key, they will only deduct the house rent in those days that the house was out of market because of us, and they will return the rest of our deposit money back.
Because of a problem that we experience for living in that house, we had to cancel the contract. At the first they said it’s ok and it will take some more days for cancellation processing, but after about two weeks calling them, finally they said that They will not return ANY of my deposit money!!!
If you want to deal with this business, just keep in your mind that you will not see any of your money or deposit that you will give them!

I rented from PME many years ago and I was very happy with the property and the company.
Everything was always very professional and we’ll taken care of I couldn’t of been happier.
Thanks to the best property company in the valley I hope once again to find my new home. I know I will be happy with what I find because PME is the best in the business hands down. Thanks for a great experience in the past and present. The staff is always ready to help and you couldn’t find friendlier people. I’m ready for a new home and I know I will find it here.

We have used PME for many years and we were just getting ready to change management companies when Marlene Johnson came along. If Marlene is an example of the employees they have now then things must be turning around for the better. She is the best thing that has happened to PME in years. Marlene has a great attitude, friendly, understands problems, very prompt in returning calls or
e-mails…basically we could not ask for a better person to handle our property. Marlene makes being a landlord easy

Karen Carlson is very knowledgeable and up to date when it comes to rental laws. I have a rental property and although I manage it myself because I rent it by the room she has always been more than willing to answer any questions I have. I’ve been thoroughly impressed by her professionalism and how she stays up to date and in the «know» when it comes to tenant /​landlord rights and with all things property management related. She is a wealth of information and I can see why my friends have trusted her with their properties. Should I ever turn my residence into a rental she will be the one I call!

I’ve been doing business with PME for the past 4 years. I own a single rental property in a gated community that is also governed by a homeowners association.
I can certainly understand that in their line of work, people are going to have their share of negative experiences. I cannot speak for the bad reviews, but all I can say is that I’ve had an overall good experience working with Karen and Terry. I’ve referred at least three of my friends /​acquaintances to do business with them.
Choosing a property manager is an important decision. I would suggest that you call around, and find out which one best meets your needs. Call and talk with PME too before you rely on just the comments and make a decision for yourself.

This is, by far, the most unprofessional group of people I have ever worked with. I have been a tenant for 6 months now, have NEVER received a return phone call on any voicemail I’ve ever left. Every time I actually get through to the receptionist, she transfers me to a phone that just rings and rings. Half the time the receptionist doesn’t even answer the phone. I sent in a receipt and letter with my payment, the check cleared but somehow they «never got the letter or receipt». Oh and the email listed on the website gets kicked back and to log on you need an account number that is supposedly on a monthly statement… hmmm I’ve never received one.
Coming from someone who works in a professional industry, I don’t know how they continue to do business!

One of the worst property management companies I have worked with. They were (are?) the only option in Stockton. The account manager was unresponsive. They did not follow through on the property check ups. Tenants put illegal equipment in the property and PME was unaware.
I had them manage properties for over 5 years in Stockton and only had poor experience. I had no choice as I am located in the Bay Area. And there is no other decent size prop mgmt company in Stockton. That sucks too

Quick on the service… called in a request mid-​day one day, maintenance guy was out the very next morning… plus super easy and great to work with when I was looking for a place, found a great house and the time from finding to signing and getting the keys was super fast!