St Joseph’s Immediate Care

This place is HORRIBLE! I went there for a simple x-​ray of my foot, but they submitted multiple claims to my insurance company with the same codes. And the insurance company is viewing this as duplications and will not pay. However St. Joseph’s is demanding payment in full, and have now turned me over to collections. All this because they did not input the correct billing code on the claim forms! I have called several times, and every time they say they will fix it, but they never do! These people are so inept, that it is pathetic. I don’t have $ 500+ to fork out for a procedure that took less than 5 minutes to accomplish! Beware of this facility, their doctors are not actually employees, they are really independent contractors. I have never had such a miserable experience as I have with these fools!

St Joseph’s Immediate Care on March Ln in Stockton, California.
The Immediate Care is tucked away behind a generous amount of buildings. So it might be hard pressed to find.
So hit the GPS button and play follow the leader or pin the tail on the donkey. Whatever floats your boat.
I can’t speak on insurances they take because everyone has different plans. Different places to go yadda yadda yadda.
If you come right when the (IC) opens up. Be prepared to see a long line. It’s up to you of you wanna dipset or what. So if you loose your composure because it’s a long line. Welll hey cutthroat you brought that upon yourself. YOU could have shook the spot, but you chose to stay. Can’t have it both ways.
When you walk in, you’ll from a line. Give the people some space. Because if you’re too close for comfort. They have security who tell you to back that ass up.
Finally you’ll see the receptionist and fill out all the needed paperwork. When you get called, you’ll go and see the triage nurse. Now I know for damn sure hella people lie to kick it. On their drivers license about how much they weigh, you can’t pull that phoney baloney here. Just close your eyes :) when you on dat scale.
After that you’ll be escorted to a room and talk to the Doctor on duty and let him know what’s crackin. The times I came in I was treated very well. Nothing but good stuff to the people who work here and have to deal with all the madness. But they keep their cool. I noticed that, when I was sitting in the lobby.
The décor is out of this world, I’m like omg omg. I can gently relax on the cushion chair and nibble on my chips Nomnomnomnom. There’s two restrooms in the lobby area. So you can handle your bizz, after sipping on that 500 calorie latte with whip cream.
For the dress attire you can wear what you want. So, I highly suggest fellas leave the penny loafers at home. So yeah it’s the hidden gem of Immediate Cares.
So yeah, if I’m sick again. I’ll definitely be comingback.
Sincerely VD, I’m so exquisite whoop whoop

I waited outside thirty minutes before they opened and I was still 5^th place. They admitted me quickly. Test results came back FAST. I was in and out within 1 hour. The staff was friendly, courteous and understanding. The Doctor was barely seen but EFFECTIVE
Thank you guys :)

CHECK-​IN:
Check in was fast. I was called into a triage room where the nurse took my temperature and other vital signs. Then the nurse told me I will be seen by the doctor in 10 – 15 minutes but there might be a possibility of pelvic exam.
WAIT TIME:
I waited ONE FULL HOUR and I was the ONLY one sitting in the waiting room area. Even the people who came after me were seen before I got called in. When I asked, the nurse looked at me like I am stupid and said «We are waiting for a special room like I told you since you need a pelvic exam.»
First of all, you told me the wait will be 10 – 15 minutes, miss goldfish!
Second of all, how am I supposed to know that I need a special room to do a pelvic exam?
Third of all, you told me I MIGHT have to do a pelvic exam. So, if you were smart enough, I could have been seen by the doctor in a regular room, then transferred to a special room if the doctor deemed it was appropriate for me to have a pelvic exam.
DOCTOR/​DIAGNOSIS:
Anyways, I finally got assigned a room and waited another 20 minutes for a doctor to come in (I think this is quite normal anywhere else tho). The doctor did not even introduce himself nor care to get my full history of disease, symptoms, duration, pain level. Instead, he accusingly asked me if how I am so sure that I am in a monogamous relationship. He then prescribed me some antibiotics and gave me a diagnosis, which was taken back after I explained him my symptom. He then decided to get labs on me. When I asked him for his differential diagnosis, he did not care to give me an answer and told me to go to a lab. He actually seemed quite irritated because I was asking him questions.
CHECKOUT/​FOLLOW-​UP
The nurse was supposed to come in and give me a pelvic exam but I simply left. II won’t be back for sure.