Stars and Strikes

Worst service, gave us a lane in the middle of everyone else’s studious birthday party even though we asked to be placed to the far right where there were 10(!!) empty lanes with plenty of space. Poor management. Started the clock before we got there and refused to give us extra time. Never coming back here.

I’ve never been here before, we wanted to go bowling. There was maybe ¹⁄₃ of the lanes being used, but when we asked at the desk for a lane we were told it was a 2 hour wait. It made no sense & they said the lanes were reserved. So, we left.

Had the worst experience here — they put us in the middle of a kids party, super slow. Too loud. Staff wasn’t helpful. Will ever come bacj

I’ve only been to Stars and Strikes a few times. Usually it’s for a child’s birthday party. The last two times I have come to have a drink and play laser tag.
The bar service tends to be slow. There is only one bartender in the area and they double as food runners sometimes. The drinks are expensive for the location and aren’t always the tastiest.
As for the games, I usually steer clear because there are tons of unsupervised children running around. The laser tag portion lasts 10 minutes but it can take 15 minutes or longer for the game to get started. Your experience really just depends on if any staff member is supervising the area. Next time I visit I will utilize the bowling portion.

Awful everything. Food was disgusting. Staff was just not even present. Kids were dropped off by parents and left to run wild in gaming area where they sat on games for wayyyyyy to long not allowing other kids a turn to play. It stunk and was filthy.

Great fun nice affordable place… that is safe for families!
It’s a neighborhood vibe and nice place to go and play with the kids and also adults!

This place is fun and a good time for kids. If you sign up for the emails, they even send you coupons. The food is decent, the arcade area is small, but if bowling is what you love to do then this is a fun and cheap place to play at.

Ok so my Lil niece turns five my brother decides to have her party at stars and strikes on mountain industrial big mistake, we rent a lane to bowl I gutter ball of course this lane takes all my pins and leaves two like I knocked all but two dwn and my score reflects me knocking all but two down now I can’t bowl but damn I didn’t know they assisted the people who suck lol the lanes and system malfunctioning omg so since that was a no go we decide to let the kids play games I gotta go back tho we are on lane two but someone already bowling on lane two they tell us to tell them to move wtw smdh ok back to games no of them worked they take the money off your game card but no games really worked. the concession area Noone on duty when we trying to feed the kids takes an hour to get food. the place was grossly nasty all employees standing around doing nothing while piles of food and dirty plates sit on tables. For the price you guys need to get that act straight cuz that’s a mess a big mess. never will I go back and put my babies thru this mess we should have read reviews first as it said right there that stars and strikes sucks but I’ll no better next time never again people that’s too much ghetto in one place fire some people and spread them people out among employers that dnt play that mess. if you have a job do it good lord why is everything so subpar nowadays but if nurses acted that way or doctors alot of people would be jacked up bit if u have a job take pride no matter what it is but this establishment clearly doesnt. a waste of an afternoon and hard earned money. i got a lighter someone please bring the lighter fluid and burn baby burn. smdh at managers allowing laziness.

Great food for an bowling alley. Service is what you expect with younger individuals providing service. Recommended for kids free bowling perks.

I’ve been coming to Stars and Strikes since it was the Funplex because it was convenient when I lived on this side of town and I love to bowl.
Nowadays, I only come here on Wednesdays or Sundays when bowling and shoes are only $ 0.99 per game/​shoe rental.
Over the last few years, they’ve done some changing and renovations. They’ve added some new games, bumper cars, laser tag and specials on certain days.
Everything sounds good, right? Well, when I was able to drink. they’re expensive and lack the alcoholic punch needed for a good drink. It takes forever to get someone to help you more often than not. One more than one occasion the lanes have messed up while I’m trying to bowl. The food can be a tad expensive. I can go on and on, but those are just a few problems I’ve encountered.
Come here to bowl a $ 0.99 game or two… or three and keep it moving. Make sure you have a little patience, as you’ll definitely need some in this particular location.

Great Place… Lots of fun! Plenty of things to do! Bowling. lazer tag. Pool. arcade games… Just horrible customer service.

I had the worst bowling experience here. The manager and young lady working at the counter were very unprofessional when I went. My bowling lane didn’t work for the first 25 minutes of the hour of bowling, and the manager wouldn’t credit us back or switch our lane. Even after the staff repaired our lane, it malfunctioned again. Waste of time and money!

This place just doesn’t care and it shows. I also think mixing alcohol — 2 bars in here — is thoughtless. you can wander with your liquor, set it down and god forbid a lil one gets it! Disorganized and staff who could care less — I won’t return.

By far the most unprofessional experience ever in life. So my family and I come to bowl almost every Sunday for the 99cent bowling special they promote until 12 noon. We come to this bowling alley despite the ratchet staff and their unprofessional attitutes to please their guest. We come because its convenient and it’s become a family bowl day. Well, little to say we arrive at a decent time to be able to participate in the special. Starting with the young lady at the register was every unprofessional, she pretty much ignored us the first 15 mins of us standing there, and when she finally tended to us; she wasn’t clear and very confused. Then the event manager came along and told us that she couldn’t assist us because she was the event manager. Then the waiting list due to all the parties, but forget about making room for regular guest. Then the event manager came to try to assist but we ended up calling the floor manager Mike. He basically told us in a nice way, we don’t care if there’s a waiting list and we don’t care if you miss the special due to the all the parties, we don’t care to plan these parties accordingly and arrange them in a organized manner to also accommodate the regular guest so everyone wins and people don’t have to wait so long. Also a lot of the gaming machines are out of order, and they’re always short of staff. I could honestly say my family and I will be looking for another bowling alley to call our home. Smh

Ok. My son had fun. The bartender with the long lashes seem to be having a bad day, she continued to leave the bar unattended. Bennie was super nice.

So I was a little skeptical about going bowling here because of the reviews, but it was the closest bowling alley to where I was so I gave it a shot. I’m glad I did because I had a great experience. The cashier who set up our lane was very nice and there was a man walking whom I asked if there were any lighter balls. He asked me what lane I was and looked until he found me a ball I could use! Would go back based on my experience. I hope they continue this customer service.

I loooooovvveeee dollar bowl Sundays! Ooo let’s do it! In my Waka flocka voice. Yeaaaaah but I must tell you, the bar and grill has a grade of C. EATERS BEWARE. You can’t be below a B for me to eat at your established but however the bowling the drinks and the atmosphere all together I give it a A +

This place has a bunch of random entertainment sections. The bar and the Mario Karts driving game were my two favorites. Drinks were surprisingly expensive for the casual venue. I didn’t get a chance to bowl, because it was so packed. The bowling area seemed pretty nice. Everything else was just okay.

Awesome awesome awesome first experience!!! They have great deals and are very reasonably priced. I would’ve loved to give it 5 stars but they need to fix minor problems. Played 6 rounds for the price of one. Just so you know… this place also gets a lot of rude customers. Both side of lane was a family who’s kids was running all around the place and the other side was a couple who was so grouchy lol. But overall u will love it!!!

We stopped by one night with plans to take my god kids out, but our hopes of a girls vs. boys bowling match was dashed when we were told that it was at least a 2 hour wait for a lane.
We then decided on a few arcade games and laser tag.
The laser tag room is huge with a variety of obstacles and an upstairs area and on Wednesdays it is only 1.99/game.
The employee working the laser tag was very nice and friendly. He explained the rules and took each group to the back to show them where they reload their guns. Unfortunately, my vest and gun didn’t work, so I had to exchange it. Not only did he help me into a new vest (these things can get kinda heavy!), but also followed me back into the room to make sure it worked. However, he didn’t make sure that it was hooked into the system which meant that all of my shots wasn’t being registered.
Our team was unfortunately matched up against a group of little kids. They didn’t understand the concept of spreading out, and instead stood a few feet away from their recharging station which meant very easy points for us.
The prize station was an extreme rip off (as usual). It would just be cheaper to take your kid to Toy’s R US, give them a $ 20 and say have at it! They would probably like the toys much more than what is being offered here. For example, my god kids were given $ 10 each, and after playing on some arcade games cashed in their tokens for… drum roll please… 3 warhead candy each. That is such a bad trade, but they had fun.