Dunkin’ Donuts

Lots of seating. Wifi works.
Late afternoon the donut selection is minimal to nonexistent.
Bathroom– toilet wasn’t working. Please — put up an out of order sign.
They’d get 3 – 4 stars if the bathroom worked.

After waiting 10 mins for my coffee and sandwiches this morning I was watching the cashier who coughed and sneezes twice in her hands. After placing my order 2 coffees and 2 sandwiches I waited another 20 mins for the young kid behind the counter to tell me that they were out of bagels and english muffins. I demanded money back for the sandwiches. I complained to the manager and told her that this is a take out joint and no one should have to wait ½ hr for a sandwich and coffee. Especially when the eggs, bacon, sausage, and ham are already cooked. I WILL never step foot in this location again. I will drive to eiither maynard or acton where the coffee is much better (not weak) and you don’t have to wait ½ hr to be on your way.

As I was debating what kind of breakfast sandwich to order today, January 5^th, around noon, a male worker coughed repeatedly into his hands while handling coffee pots then proceeded to continue his work duties without washing his hands.
I immediately walked out disgusted.
Dunkin Donuts, please make sure your staff follows standard health code procedures. I will not go back in if this individual is working.

Every time I’ve been in this Dunkin’ Donuts the server has been sullen and rude! They don’t put sugar packets out (which they’re supposed to do, according to DD company policy) because «the customers steal them!» I think it’s because they don’t want one more area to keep clean. Place didn’t look too clean. I won’t go there again because of rudeness. Oh, and they prepared my coffee wrong and the bagel was stale. I threw it out — didn’t want to go back and stand in line again.

This is a great Dunkin, the staff is friendly and the place is clean. No drive through but what the heck stretch your legs!