The UPS Store

Just had the worst service ever. I had a 35lb box to carry in. Two people working saw me and didn’t even open the door. They continued to talk to each other in the back while I waited a few minutes. When the guy finally came to scan my box, he didn’t acknowledge me and just handed me my receipt.

I called to inquire about their Notary service and asked if the person would be available on Saturday. Was told yes and to stop by at noon. So I did. The person was not there. The young man working there texted the man to see if he was going to come in. I waited patiently for 10 minutes. The man texted to come back in 35 mins. So I did. Again, not there. I expressed my displeasure to the employee and was oblivious to the fact they were both being unprofessional. And then he said… You know, there are many other places where you can get this done. You are welcome to try elsewhere. Yeap, customer service at its best! Will not be going back for any of their services. I mean, after all, he was right… there are much better places out there. With friendly, competent, and professional staff.

This place isn’t bad if you can catch it on a good day. There is a tall, black man that works there (I think he might be the owner) and he makes me feel very uncomfortable. I am there nearly on a daily basis and if you catch Brian, the manager, or one of the younger kids that work there they are very helpful and polite. The taller man though has called me «princess» almost every time I have gone there (which I hear he does to most women) and there is very weird, «seductive» music that plays in the store. Sometimes, right after a Barry white song, the national anthem plays. It’s odd. Overall a good store if you don’t catch the taller man there. The UPS driver that works there is also very polite too.

Stopped by to get some documents notorized. We have to compliment Brian, who gave us excellent customer service. He was very professional and courteous.

I have used this location a few times and have gotten okay service. I stopped by this morning at 8:30 to drop off a few pre-​paid UPS packages. No employee was visable when I first came in, but a guy sauntered in from some unkown backroom. There was no eyecontact, not a single word was uttered from his mouth. he took my packages, turned around and walked away.
Terrible.

Gee, somehow my posts here get deleted! Here we go again.
This store has a Better Business Rating of «F». My item that they packed and shipped got damaged from poor packing and they are not interested in settling with me. Details at

Nice and close to my home but the prices are rediculously high! Never going back, what a rip off.

This place is a blessing in disguise. I never really appreciated this place when it first opened up across the street from my house. I would never realize what a convenience it has been to simply walk in and drop off my packages on my way home from work. It doesn’t’ hurt too that it is right next door to Starbucks where I can pick up my daily coffee.
Anyways, this UPS Store is located in a very small shopping strip in Streamwood and the place is very small. They sell allot of packaging materials like boxes and tapes. Every time I have come here to drop off a package, there has only been one person working. The staff has always been very nice and cordial, even though I have come here right at closing and they always have a smile on their face. I wish I could say the same for the people that work across the street at CVS.
Overall, I am very satisfied that this place opened up so close to my house. The only other UPS location that I had to go to was located all the way north of where I lived about a 30 minutes drive.