Enterprise Rent-A-Car

I have dealt with the South Stuart Enterprise location for several years now, and I agree that they are way better than the average car rental location. Great service and very convenient. This year, they suggested that if I could wait a couple of hours after my nominal pickup time they’d have a better selection of cars, and I wound up with a very nice upgrade. I give them a very strong recommendation.

Amazing, fast, professional, friendly service! Clean cars! Will rent from here anytime I have the need.

Great group of guys always willing too please anyone that walk in the door. If you need a car I recommend them to anyone.
10-​30-​2015
All Enterprise Car Rental are not the same. This location is people friendly these guy truly put their heart in their work. Out of all the locations I have rented from this one is the best.

Had a confirmed four day reservation with the local Enterprise office for a rental car while mine was in the dealership for repairs. Called them at 7:45 am for a pick-​up at the dealers lot, gave them my reservation #, and was told the driver would be right there. By 8:15, still no pick-​up and I’m getting concerned because I had a 9:00 am, appointment. Was told by Enterprise again, «driver is on the way»
At 8:30, I’m really upset and the dealership manager volunteered to give me a ride to Enterprise, but they told him, «don’t bother, «our driver will be right there»
At 8:45 still no Enterprise driver, (one hour after my initial call), the dealer’s manager gave me a ride in his own personal car to the Enterprise office. He and I both go into the office and there are eight people waiting around. I ask, «where’s the agent» and was told «Oh, he disappeared about ten minutes ago, and we haven’t seen him».
Fortunately, the dealership manager, Mike, offered to give me a ride home in his car, which was a thirty minute drive for him.
I can understand them maybe being overwhelmed by customers that particular morning, what I can’t stand are the outright lies. Why not just tell me during my first call that they are sorry and are running two hours behind. I could deal with that, would have respected the truth, and made other arrangements.
I guess they lied multiple times thinking that I would wait around, and they wouldn’t lose a customer. What they lost was a customer forever.

Enterprise is so easy to use! You can totally do it all online, but I called since we had a tricky reservation. We needed the car dropped off to us, and then we are dropping it off in Ft. Lauderdale.
They called the day before and told me to call the office at 9am on saturday. I called at 9, the said in a ½ hour they would be at the house. They were there in less! So, quick I was running around the house! They drove us back to the office. We checked the car and signed some papers and we were off! The entire process was painless and easy!
I would definitely recommend this office!