5 Star Cleaners

I have been giving 5 Star Cleaners business for the past year and almost everytime my clothes have come back looking like they have been abused and not dry cleaned. What is the point of having to pay for dry cleaning if it looks worse than washing it at home??? For convenience sake I continued to go to them but no more, they ruined an expensive winter coat and other tops which cannot be replaced. Instead of fixing the problem or offering a reimbursement, the owner is very argumentative and unprofessional in dealing with any criticism. I am surprised these people have been able to keep their business open with the bad quality of work and rude behavior. Instead of 5 Star Cleaners, it should be ‘No star cleaners’. Someone needs to remind the owner that treating customers with disrepect will not earn their business. I would rather get nothing dry cleaned again than give my business to this place!