Gene Rubinstein, MD, FAAD

I saw Jim Fackrell in this office regarding a mole as well as brown spots. He was very sweet and listened to my concerns. We came up with an action plan that was comfortable with and my mole is gone as well as my brown spots are under control!!! I highly recommend this place:)

Front desk staff — AWFUL!!!
If I can give a negative rating I would
I had to ask 30 min past my appointment what’s going on for her to take another 5 min to find out that he’s running behind to make me wait for another 13min in the waiting room. What frustrates me is I had to ask why it’s taking so long instead of letting me know maybe 10−15min past my appointment that he’s running behind. Now I’m going to miss my next appointment because of their lack of attention.
Finally got into a room and it was dirty with needles and used cotton pads… If you’re going to make me wait at least take an extra min to clean the room before I go in! Oh and I waited another 10 min in the dirty old room
Outdated I WILL NEVER RETURN and parking sucks

Dr. Rubinstein is a wonderful dermatologist who I have been going to for the past 5 years.

I’ve been seeing Dr Rubinstein few times for the past couple of years and I’m very pleased with him. recently I took my 10 years old son to see him and for the first time after years my son’s Eczema is under control. He took the time to actually listening to him and explain him how to deal with it, he is very nice and super professional.
I also seen Dr Eric once when I had to come for an urgent appointment he was very kind and help me with my issue immediately. The office stuff are nice and friendly especially Marta at the front desk that helped me many times with any question or concern I had, in person or over the phone.
Mira G Rabina

Thank you Rita for being so helpful to me ordering my Cosmelon. You are the best!!! I am grateful you were so reliable, helpful and diligent in getting me all I needed so quickly!
I am also grateful to Eric who did my initial Cosmelon treatment — and offered such great support in the process which was well worth it!!!
This is a great studio that can be trusted 100%

Not much to say that has not been mentioned already. Dr. Rubinstein sets the professional tone in his practice. At this point I see Eric for most issues and never feel rushed, he and his team are outstanding.
Mike Cagle

This place is a rip-​off they charge $ 180 for a visit and that doesn’t necessarily mean it will go towards your treatment (who does that?) I would have given NO stars of I could but had to give at least one to post this. Also the receptionist at the front have very little to no knowledge of the procedures actually performed there and what they entail. They are basically reading from a pamphlet & you are basically forced to have to make an appointment in order to get any real help.

I’ve been to this clinic several times and have only had positive experiences. I initially met Simona PA-​C for some adult onset acne that was really bothering me, she was so personable and made me feel comfortable. I had tried several over the counter and prescription meds with no help, Simona spent the time understanding the problem and the medication she started me on significantly improved my symptoms. On my second visit I met with Eric and he was so professional and knowledgable. I’ve had several peels with Jamie who is so sweet & leaves my skin feeling a million times better. Overall I really like this clinic and continue to visit them regularly.

I came in and saw Cecil ‘Jim’ Fackrell for my many moles on my body. I was a little nervous because I always go to Dr. Rubinstein. Jim was very precise and checked all of them and even removed some cancers from my body. He was so kind and considerate of me being naked under the robe which is very uncomfortable for a woman with a male doctor. He also was very gentile as he could tell I was super nervous for the biopsy. I will continue to go here as he was just so kind and compassionate. As well as fantastic at his job.

i have been to a few places of hair removal over the past few years, but I received the best results here. I researched hair removal machines prior to making my appointments I believe they simply have better machines over there and that’s why I got there in the first place. But it’s not just that, the entire experience was pleasant. Heidi was very professional, nice and accommodating with a great personality. I finished all my treatments and I will definitely recommend this place and especially Heidi.

I’ve been seeing dermatologists for the last 15 years of my life for mostly body acne. Now that I’ve gotten the acne on my body under control. It moved to my face. On a daily basis I would have at least one lovely cyst pop up and cause incredible pain
I called on a Thursday in tears with 4 cysts on my face needing help. I couldn’t open my mouth all the way because one around my mouth was swollen and painful. Every place I called gave me a 3 – 4 week waiting period. They were able to get me in the very next day to look at my skin and gave me cortisone shots. After 3 months of seeing Simona, my face has LITERALLY never looked looked better. I get compliments on my skin tone and glow daily.
The only reason I’m giving 4 stars and not 5 is sometimes the woman at the front desk can be incredibly snotty and rude. I can deal with that if my skin continues to look this great!

Really helpful staff, I love how friendly they are. I’ve been here three times so far and everyone seems super knowledgable and like they like what they do.

Excellent Dermatologist. I went to Dr Rubinstein a few years ago about my skin and I found him to be absolutely wonderful. Also, one of the times I was there I asked him for his opinion on something that I had already seen another doctor about a few weeks prior to this appointment. I wanted to get a second opinion and I am glad I did. He did proper testing in order to diagnose what the problem was, the other doctor decided not to do that and sent me home with antibiotics & my fingers crossed. When Dr Rubinstein received the results they called me immediately and told me that I had been prescribed the wrong antibiotic by the previous doctor and that I needed an entirely different approach to cure the problem. I should have gone to him in the first place. Very thorough, precise & efficient, plus he will make your skin problems disappear. Highly recommended.

I’ve been coming here for almost 10 years and this is the best dermatologist office in LA.
Throughout the years I have tried to find a place that better suited my needs, and each time I have regretted going anywhere else! The pricing here is expensive compared to other places, and not having weekend or evening hours at all is inconvenient (even once a month would be nice). But, after years of trying to find a better place, I am here to tell you, it doesn’t exist… This place is the BEST! Worth the price, worth the drive, and worth moving my schedule around to make my appointments.
Dr. Rubinstein — fantastic! But very very busy. I now see Eric Lovato for my skin issues. He is just as fantastic as Dr. Rubinstein, and easier to get an appointment with. I’ve seen him for soooo many skin issues and he is honest, helpful and really guides you through the best treatments.
Anything laser, Botox, etc… Go to Heidi! Such a doll! I love her! I did two areas for laser hair removal with her in 2009 and I am STILL HAIR FREE in those areas! That is amazing! I’ve had other areas done at other places with nowhere near the results I got with Heidi.

Dr. Rubinstein is the best dermatologist i know and he’s really nice too. one time i was really late for my appointment and he still took me in and he was still oh so nice. i really like his service and results are great. all his staffs are nice too. i recommend him and this place to anyone! :)

I write this review begrudgingly. I saw doctor Eric Lovato one time and he helped with eczema on my hands. Almost a year later it got worse so I made an appointment time t for a week later. When I arrived at 10:00am they had no record of it. I had them look up my wife’s name but as she used to hyphenate it, they couldn’t find it. I called her and figured it out but she had already changed it to my last name. They were able to find it after I waited for twenty minutes as they were going to try and fit me in and at least have me speak to a nurse. When they found it, I asked that they change my wife’s name which they said they wouldn’t do without here being present. I showed the tattoo of her name across my arm and said that she had changed it and for some reason their system lost track of that along with my appointment. I was civil kind and never rude but ion led them that I was offended and won’t be returning. They tried to talk me out of it but I explained that I was just offended and choose not to patronize them as my time is valuable and they lost track of my appointment. I am writing this also so that the doctors can remedy their front of house procedures and client relations.
Thomas Hayes
Tracy Hayes (not Tracy Adams-​Hayes)

Great doctor. I came here many years ago about 5 years ago when I was struggling with acne during my teenage years. I have seen a LOT of dermatologists but no one has given me better treatment than Dr. Rubinstein. Compared to the other ones I have seen it is more on the expensive side here but every cent is worth it.
I have not been back here recently because I am comfortable with my skin finally. They also have a lot of free samples here. Don’t forget to grab them on your way out! The interior is so relaxing and beautiful and you will love it here

This review is long overdue, I’ve been a patient at this office for over a decade. Dr. Rubenstein and Eric Lovato are the most knowledgeable and competent dermatologists I have ever been to. I completely trust their judgement and expertise when it comes to skin care. As busy as their office gets, they always take the time to thoroughly listen to what I need.
I generally see Eric Lovato every few months and he never fails to give me the right advice for my changing skin care needs. He is always pleasant and insightful, I never leave the office without having learned something new. He is top notch when it comes to patient rapport and is very empathetic to patient needs. I have a high level of trust and confidence in his diagnostic skills. I just wish they would move to Orange County lol. Oh well, it’s worth the drive for me to have great skin :)

I went to the clinic after friend recommend they were too busy to get me at the same day by the doctor but you can come today to see the physician assistance so we scheduled for the same day. they were super nice at the clinic, it didn’t take too long to actually see the doctor Simona She evaluates the problem that I have and gave me a treatment on the spot she was super super professional and caring I believe she is the next thing dermatology as you well aware I will definitely recommend. Thank you SIMONA

After living in Los Angeles for two years, I finally found a dermatologist I like! He was very informative and patient which is usually rare with doctors. He took the time to answer my questions, but was also very efficient in diagnosing my eczema and general acne.
As a bonus, the office was very neat and clean and the staff was as nice as can be.