Studio City 76 Auto Care Center @ Union 76

I had the exact same experience as David M when I pulled up to the full service island, which is the only place they have an air pump to put air in my tire. The attendant started to make the motion to fill my tire until he learned I didn’t also need gas. He told me I needed to spend a minimum of $ 10 in gas in order to use the air. I informed him that was illegal. He dropped the air pump and told me to «do it yourself». I let him know I was a regular patron but would be one no longer.

The employee stationed at the pumps attempted to extort $ 10 from me to use the air station to fill my tire. He said it’s a minimum charge unless you use full-​service. This is in violation of CA State law which is who I’m contacting next. I hope that clown owns that station because if he doesn’t he should be fired. Next stop: Chevron.

I just want a good mechanic near my house that is working with me to do the most important work on my car and save what we can for later. My car is 300 thousand miles old and I love her even though she is rough around the edges. Nelson was right … the mount change made a nice smoothing out of the clunking and I feel he’s honest. He said the struts could wait. A comfy old car is so beautiful… Dents don’t matter. You can relax in it if it’s messy. No one wants to steal it and no car payments. Yea I was nervous about such a big job but she purrs now just like when she was 200 thousand miles young haha!

Just stopped in because my gas canister had a piece break off in my gas tank. Guy pulled it out, didn’t charge me and seemed genuinely happy to help. Love it!

I gave it one star because its convenient. I have been here several times but 3 times I have been so offended that I will NEVER go back and I plan to tell my neighbors!!!
I wanted some oil the man quoted me 15.00 4 months ago it was 11.00
anyway he proceeds to tell me he will not sell me the oil unless I purchase 10.00 worth of gas.
That they have a minimum dollar amount.
BULL
WHO CAN PREACH HOW MUCH GAS I CAN AFFORD OR NEED? PLUS THE PRICES HERE ARE 50 CENTS MORE THAN ANY OTHER GAS STATION NEAR BYE.
At the grocery do they tell you to spend 5.00 or you cannot buy there?
horrible surprised they don’t charge for air!
bad station

This review is about the service garage.
Been coming here for over 10 years for multiple fixes; numerous tire puncture repairs, breaks and strut service. Nelson is great and honest. I actually feel like I’m not paying him enough sometimes. Wish there were more garages like this one.

Pulled in as I have for years and while preparing to get gas I politely «attempted» to ask the attendant sitting in a chair between the gas pumps if he would «please check my fluid levels». He raised his hand as if to silence me and said «we only check fluid levels at full service with a 20 gallon minimum. Its a station law «
WTF ?
Needless to say we will not be returning.

Came into the convenience store and was verbally assaulted by the man behind the counter. He said that I had come in before and not bought anything. He acted like he knew me although I don’t come in there often and I’ve never seen him before. His attitude was irrational and I never came to any conclusion as to what I was being accused of. I was forced to leave because he was acting crazy, and I had planned on buying a couple of things that day. The whole thing makes no sense to me and I can’t grasp why anyone would ever treat a customer this way. I will not be shopping there ever again. I can give my money to someone who actually wants my business.

I’ve been going to Nelson since high school for anything car-​related. He’s the only honest mechanic I’ve ever met and he’s great at what he does. I still drive here from Westwood just to get my oil changed.
If you’re in the Studio City area, you should definitely be taking your car here.

My family and I have been going to Nelson and his team for almost 25 years now, and I wouldn’t go anywhere else. He always does a phenomenal job quickly. He never performs unnecessary services (unless they are requested), and even will explain budget-​friendly short-​term fixes if they are safe and will tide you over until you can afford a full repair. He also will let you know several visits in advance if a major necessary repair is coming up and how much it will cost. He kept my 1996 Civic running like a charm, and once even did a minor repair for free. I trust his expertise so absolutely that I even called him for advice on buying a new (used) car. I cannot recommend Nelson and his team highly enough.

The attendant was super sweet and funny. made great conversation and we won 20 $ off a scratcher!
He made this experience a memorable one I wish we caught his name! But yea, he was so awesome I had to leave a review haha.

I have an older car that needed a smog check. I was a little nervous about it. I figured my old car may not pass. So when I pulled in for gas at the 76 on Coldwater and Ventura I saw that they were a star certified smog check and repair station. I figured now was as good a time as any to try to get this car a smoged. Nelson, the mechanic told me it would take only 20 minutes. I didn’t care if it took an hour as long as I passed. 20 minutes later Nelson came up to me and told me my car was ready. It had passed. What a relief. I will probably take my car in to Nelson for repairs and maintenance. He seemed really honest and professional.

I was looking for a star certified smog check and heard about this service station through a friend. They were helpful, professional, and I was out of there in no time. Highly recommend!

My car was up for its first smog check this year. I pulled into the station for gas and I saw that they had a service station. Although they seemed very busy, they took my car on the spot for its smog check. Nelson, the mechanic who helped me, told me it would only take 20 minutes and it didn’t take a second longer. He was very courteous and professional and I will definitely take my car there again!

NOTE: I have never used the repair shop, only a gas patron.
I always go to this gas station, it is a great location, and really close to my apartment, as well as the 101. Multiple times I have seen patrons pumping gas, while using their cell phones. It is common knowledge that you DON’T do that, ever.
Today I was pulling into the station, while finishing a phone conversation of my own, and pulled up to an empty pump. There are 8 pumps, 6 self serve and 2 full service. I was on a important call with a family member on the east coast, and sat in my car for 15 minutes at the pump to finish my call. I am always courteous and aware, and in this situation I was sitting at a pump… but not pumping gas. There were 6 open pumps, and during my time 3 cars came in and out. Of those three cars 2 of them, women, got out on their cells phone (shoulder to ear style) talking while pumping, with no regard to the possible danger they could cause themselves, and others. As I was about to finish my conversation, while sitting in my car, the full service attendant came over to me and rudely told me, «You cannot sit here all day, pump your gas or leave. Why don’t you can go sit in a spot, not here all day» I was dumbfounded. I was literally just finishing my call, and why are you rushing me? If I had been holding up other patrons, waiting, to pump gas I could understand him asking me POLITELY to move until I was ready. I never write Unilocal reviews and complain, but this man was so rude to me I just cannot believe the way he spoke to me. I told him I am finishing my phone call, and as you can see I am not holding anyone else up, but there is no way for you to speak to me that way. He proceeded to say I was sitting there for over 30 minutes and needed to leave, that I could not do that. Since my gas light was on, and I lived two blocks away I got my gas and left. I did mention to the clerk how rude he was, in my eyes, for no reason. It is not always about what you say, but how you say it. Again I stress I watched two patrons using their phones while pumping gas, isn’t that a cardinal rule of what NOT to do?
Things like this matter, the way we treat each other, and unfortunately because of the way he spoke to me I will not being getting my gas from here anymore. If there was a reason, a valid reason, i.e.: me holding up other patrons, me actually sitting there ALL DAY, or me smoking while pumping. I could’ve understood his sense of urgency, in asking me to move. There was no reason for him to be a complete, and utter Jerk to me.
I can imagine if he has treated other patrons that way, they probably won’t be back either.

This place ROCKS and so do the mechanics!
A few months back, or maybe it’s been a year, my car was wiggly and felt unstable. I figured maybe it was the tires, so I stopped here to have the air checked.
Every single tire had a bulge in it. I could have had a blow out at any time. They replaced the tires at a great price!!!
Today, I went there for an oil change because I had a friend tell me I needed one.
They keep the records on your car so they now when you last had work done! They’re more efficient than the dealer!
I had an oil change done and my battery acid had corroded the inside of the battery and the cables. They gave me a new battery and fixed the cables and rotated my tires.
ALL for a GREAT price!!!
They are honest, don’t overcharge and best of all. have a GREAT sense of humor!!!
THANK YOU THANK YOU THANK YOU!!!
liz

It’s taken me quite a while to get around to writing this but some time ago I had starter issues while at Coldwater Cleaners. I walked to this service station. They had not long before sold me last minute tires, at a good price and instantaneously installed. I would give 5 stars if the first mechanic who was asked there could have been bothered to help (he could not) but another (I think the manager) Vic jumped in his car, drove me back to mine, got the starter going and later installed a replacement. All in all great service from Vic.

DISCLAIMER: I don’t know how their mechanic shop works or anything other than the night attendant and that is what this review will be based on.
Earlier tonight I was on empty and when I say empty the orange lights were on. I tried to pay with my credit card at the pump and for some reason it wouldn’t take my zip code so I went inside and told the attendant. He kept insisting it was an ATM (it wasn’t) when I told him it was a credit card he still insisted but this time he asked me for an ID so frustrated I said «What is wrong with people!» still I went and got it for him.
He looked at it and said «ok now go to the pump and pay» I told him «it doesn’t work on there». He decided to tell me to go somewhere else when I reminded him that I was on empty so I didn’t know how he expected me to drive away. Again he suggested I used my card at the pump.
I was so upset of how miserable and petty he was being, especially knowing my fuel situation. That I did call him a jerk when he proceeded to yell at me and dropped f-​bomb after f-​bomb telling me I needed to gtfo.
I was very lucky that according to my gauge I had 6 miles left before having to thumb it. I drove further up Coldwater and found another gas station. Where surprise the attendant was very accommodating and polite and he took my card.
I rarely take things like this to heart but this guy was complete and total bastard. Just because it’s a gas station doesn’t mean customer service should go by the wayside. The good thing? I will never under any circumstance go there even if they offer me free gas, free wash or free snacks no siree not never! The great thing? I found 3 other gas stations that are nearby AND no jerks behind the counter.
Anyways great place to go if you have a fetish for being verbally abused…

My low oil indicator light was on and my car was making a growling noise. I didn’t have time to take it in and get it serviced but I needed something done quickly to help my car. I pulled in to the station and the guys looked at my car and told me to put in oil.
They didn’t charge me. They were so nice. The manager told me to give the oil mechanic a tip which I did. These guys are really nice here. I would for sure take my car here for service.
Thank you Studio City Auto Care.

Avoid this place like the plague.
Several years ago, they did some «work» on my car — way overcharged for a brake job and then messed with my water pump. A couple days after I left, my car started making a horrible noise and instead of going back to them, I went to my regular mechanic. He reached into my engine and asked who had been f*cking with my water pump. He said it was incredibly loose, as if someone had deliberately loosened it.
I returned to the 76 and complained, they refused to take any responsibility. I opened a BBB claim against them as well that ultimately went nowhere.
These guys are shady as hell and not to be trusted. Avoid.