Discount Tire Store – Sugar Land, TX

This location does good work every time. Always quick to get us in and out. Great service and great tires. Appreciate David and all the other guys.

Excellent, professional service! Thank you gentlemen very much! Did not take long and also received some good advice!

I’ve been coming to this store since 2012… And purchased all the tires for my three vehicles. Today, I had a flat tire (nail on center of rear tire) and went in for repairs. Dropped off car. My tires were on warranty, but they told me they could not make the repairs because my tire had thread wear on one side. I offered to pay for the repairs. but they suggested me to buy a new tire. I told them that I could not afford a new tire at this time, but would purchase one in the very near future. I just needed this tire to last me couple more months. In my opinion, this tire still had about 8 – 12 more months.
Anyway…they still refused to repair my tire. I don’t get it. They force people to buy or refuse to make repairs. I will never do business with Discount Tire again.

I was here for a air check but they let me waited in 20mins and there was no cars in the line. I felt like they didn’t wanna do it, so i left with my low tire

I used them a few years ago to replace all my tires. They always have excellent deals on their tire and wheel sales. My husband uses Discount tires too and he is often highly satisfied with the customer service, quality and price.
Recently, I went in about 5pm after I discovered a flat on the way home. When I arrived, there was about 4 people ahead of me. I was afraid they wouldn’t get to my car by today. To my surprised, they said they’ll finish it by 6:30pm even though they close at 6pm. I was truly grateful for that! When they told me they were going to fix my flat for free, my mouth dropped! I thought they were kidding, because I’ve never received free car service before.
Customer service: The staff and technician was prompted and helpful. They were thorough in explaining what they were going do to fix the problem. From my experience, the staff and technician are honest. They won’t try to sell you something just to get your money. If they genuinely notice a problem, they’ll let you know. They won’t go fishing for issues so that you’ll upgrade or replace your wheels.
Quality and efficiency: They said it would take about 40 minutes and they finished before that. Since they patched it, the internal pressure gauge hasn’t gone off.
They are allowed to receive tip, so I tipped the technician who fixed my flat tire for free. :)

My right front tire kept losing pressure so I took it to this Discount Tire store since it was close to home. The servicemen were very courteous and communicated well with me. Turn out, there was a nail in my tire and they patched it up for free. That was very nice of them. The mechanic that repaired my tire was Jonny. I wish I had a 6 pack on me at that time. I will definitely buy him a drink if I see him at Flying Saucer or something.

Be wary of unnecessary charges they put on the invoice, like TPMS rebuilt kit. Came here only because our installer is backed up and this particular installation is not on a low profile set. And of course, they didn’t read the inflation PSI by the driver door and installed the asymmetrical tires the wrong direction. Only go to any Discount Tire if you are installing non-​directional/​asymmetrical and non performance tires on cheap wheels. Curb rashes on wheels comes free when they dismount and mount tires. Balance is not done on a Road Force Balancer as I am used to. If they did my track wheel/​tire installation, it would be bad at the track. I was going to give it 1 star, but on second thought, this place is fine for most people, I’m just spoiled by my meticulous installer.

Discount Tire is my tire store. I don’t even shop anywhere else. When it comes to customer service, Discount Tire wrote the book.
My best experience came when I needed to replace four tires on my Mazda CX-​9. I went online and shopped for tires, made my selection, then schedule an appointment. A while later, the manager phoned me to tell me the tires I wanted were on backorder and would not be there in time for my appointment. He then suggested a set of tires that cost less than what I had chosen. Wow. So I agreed to that deal. I knew up front what my drive out cost would be.
I arrived at the store just a couple of minutes before my appointment time. I was greeted at the door by the manager who took my keys, offered me a coffee and a seat by the window where I could watch the work being done. When they had all four tires mounted, I was invited into the shop where the technician demonstrated the spare tire lifting operation to me, since it was obvious that the spare had never been touch.
So, there I was, all set to go. In and out in 31 minutes flat.
That is OUTSTANDING service. Not only that, they fix flat tires for free. I had a flat but could not get to Discount Tire, and the other shop charged me $ 29.
Just like a good doctor or dentist, Discount Tire is my tire store. I am loyal.

This is one of the newer Discount Tire stores in the greater Houston area. The facility is clean and new and I don’t think many people in the area know about it, which is lucky for me. I happened in one afternoon where there was a line to the door, so I opted to make an online reservation for another day. Make a reservation online was super easy and I was able to make it for the next day. I didn’t like that someone from the location called me at least twice the next morning saying they needed some details. I just needed some new tires and said so in the reservation. When I called back, they didn’t actually want any info from me. *shrug* time wasted.
I was running late to my 5:45pm appointment and they close at 6:00. I was really thankful that they called me to let me know that I could be a few minutes late and they’d take care of my car. I really appreciated it since I had neglected my tires for a while. I arrived a few minutes after 6. Izzy from the store greeted me in the parking lot, checked the tires, and met me inside. The doors were already locked, but I still got my tires done. It took less than 30 minutes and I was out of there.
I appreciated that they let me show up a few minutes late and took care of my car quickly. I’ll definitely be back and will always make an online reservation to get that little bit of extra special treatment.

I found this location to be somewhat booming with customers. The workers were nice and courteous. What I did not like the pressure from sales to purchase high, higher, highest.
This worked is no longer as honest as money is the driving force behind every purchase in the service industry, especially for women.

This Discount Tire is quick and trustworthy. They also provide free coffee and water in the waiting room. The staff is friendly and doesn’t push you to spend or buy more than necessary. I love this location extra because of the glass window with stools where customers can watch the garage activity. I like to learn how these things are done and hope the mechanics are ok with fascinated customers watching them while they work.
This Discount Tire is located on the east side of Hwy 6, north of the West Belfort @ Hwy 6 intersection. Take the driveway into the Brake Check building. Discount Tire is the south neighbor of the Chevron but their parking lots are not connected.

HELLO DISCOUNT TIRE!
after my horrendous run in at the firestone down the street (check out my review on that as well) i was glad to have gotten to a discount tire co asap.
after being a busy little bee running around town and being such an active Unilocaler, you’d see that there was absolutely NO tread left on my tires. i mean nothing. the tire was SMOOTH with no grip. after running away from firestone because they were trying to scam me, i ran over here.
the line was a bit long because there was only one rep in the center, the rest were working mechanics. the guy (maybe the manager) was very helpful, showed me all the prices on his computer, even went out to look at my car to see if i even needed new tires (and he was like OH YES YOU NEED NEW TIRES, yes, it was THAT bad)
he hooked me up, total was about $ 430 including tax, lifetime balance, warranty, etc. they took about 30 minutes, and i was on my way with new tires.
now all discount tire co’s offer free air check on your tires, also rotation etc. so make sure you run in just for that if youre curious about your tires!
overall very helpful place. they understand cost efficiency, and is not out to scam you. i saw him inspect tires for folks who were worried and told them their treads could still last a few more thousand miles and didnt try scaring them into buy new tires like they did at firestone! theyre very helpful! check them out!