Macy’s

Just like «Jiny J.”^^^ was saying, the store can be pricey, but you can also get good deals and their is no doubts about the quality. My mom buys a lot of brand name cooking and dinner ware from here. She bought this one stock pot (I forgot which brand) that was originally $ 90 for $ 65 on sale.
For those of you guys trying to apply for a job there, it is going to be annoying cause I just found out you have to wait a week for them to only receive your application and then longer just for them to look through it. That would be super frustrating if you wait that long and you don’t even get the job.

This store is a bit more expensive than other stores in the mall but the quality of the items is definitely worth it. Also they have coupons available online so it is loss ke to get discounts. I also like that they have a price scanner in the fitting room so you can check the price right away after trying on the item.
A con would be thay it is sometimes hard to locate the employees as they may not be at the register all the time.

Was there on Sunday at 11 on the 10 of Jan. There shoe department a mess could not see any sales folks, the two i did see were chanting with one another.
Tried to do a hand bag return no dust bag * excuse me there was no dust bag when gotten* it was on the sale rack table on the floor next to the table.
Since the bag was un opened all packaging still there all wrapped, they still would not do a return.
From now on Nordstroms and QVC I have been a great customer there over the years since they took it from Foleys. But i have seen the down hill trend of the management to lack of help
I want service after the sale pock up your area hire enough help, clean the store well.

This Macy’s has to be one of the most disorganized Macy’s I’ve ever been to. The products such as handbags and shoes were all messed up. Some of the product was even laying on the floor and none of the workers seem to care. During the weekends, this place gets even more dysfunctional. I went to the jewelry department, more specifically for a Michael Kors watch on Sunday and they ONLY had one to two employees working at the time. (Don’t they know that the weekends are going to be super busy, why not have more workers?!) The employees had NO IDEA where the line even began, people were getting upset due to the long wait. I had to wait about 30 – 40 minutes before an employee ask if I needed any help. What’s worse is the attitudes of their employees, they couldn’t be more snobbier if they tried… Let’s be honest… you work for Macy’s you don’t own it so relax and stop thinking your the shit. I do not recommend coming to this Macy’s…

The only reason I shopped here last week was the Black Friday special. In the store, the specially priced items ended at 1 pm, so many customers were disappointed after finding out they missed the «great deals». As I was searching for some other specials online, I found out the Black Friday’s web-​busters sale ended Saturday. All the prices were the same. Why was I here again? Sigh…
I think the store could have done a better job of managing the staff. I saw the «Black Friday Doorbuster» signs removed promptly after 1 pm. My line was moving slow because the cashier was overworked and possibly missed his break. He miscounted a shirt and had to retrieve it from a customer’s bag after the transaction. I patiently waited 40 minutes just to get a pair of cheap boots. Poor guy, he had to explain the coupon policy to everyone. There are so many coupons from different sources.
The store was packed with bargain hunters. For me, I can’t endure on my feet for an hour. There isn’t a chair in the store for me to sit. Oh wait. They do. I found the Furniture Department on second floor. But I didn’t feel being welcomed. I walked up to enjoy looking at the displays. Two salesmen followed me like I was going to steal their sofa. Uhhhh… put it in my pocket? Never mind, I’ll shop elsewhere without being watched like a hawk.
I still have respect for Macy’s as a semi high-​end department store. But I’m not going to Macy’s on Black Friday after this experience. As I logged online to see the Cyber Monday prices, I found this very pair of boots were cheaper. Mmm… Please give me another excuse to come back. Godiva Chocolate or maybe the cologne sampling counters.

A decent department store if you catch one of the sale event. I went this afternoon hoping to score a light jacket and I did at 50% off. The place was well organized with very friendly sale associates. Design, color, and style selections were huge. I was satisfied today.

There are few occasions of incomplete incompetence, but one I encountered was at this macys.
I went in at 11am on a Sunday to return items. After walking through the entire first floor for someone to help me, I ended up at the perfume location as that was the only place they had a sales associate. After 40 minutes, and three phone calls to other people I ended up taking the item home with me as they couldn’t figure out how to return it. I ended up giving it to goodwill… incredible.

Some people are really nice and others are rude, good store, found a bunch of things

This is a decent suburban Macy’s locale. I can find things easily and usually there is a decent selection of brands.

Easily the worst Macy’s I have ever been in. Macy’s is usually great quality, with helpful staff and is usually quite organized. This Macy’s has NONE of those things. I will stick to the one in the Galleria. I don’t want to ever have to go back here.

On occasion, you will find great deals that will catch your attention. On other days, the shopping areas are a bit on the quieter side.
There are still plenty of brands and designs to choose from however, and fitting rooms get quite busy.

I’m not sure how you would rate a Macy’s? Aren’t all Macy’s the same? Anyway this Macy’s is the same as every other Macy’s I’ve ever been to; it’s a little disorganized, a little overpriced, and if look hard enough you might find something you want.

I’m sitting at the wedding registry right now, it’s been 40min and no help at all, we have asked 4 different people.
What a waste of time, I guess I have time to leave a poor review … I will suggest going to another Macys

I usually can’t find what I’m looking for at this Macy’s. I will check the juniors department which has gotten smaller through the years and the makeup department seems to be taking over the area. The juniors department seems to be geared more and more to the younger juniors like middle school kids. The women’s department is too large and the merchandise to crammed together so it’s hard to find anything. The good stuff is always too expensive so I usually leave empty handed and go to JCPenney’s. The ladies at the registers are always nice and very friendly though.

This particular Macy’s is what I can accurately describe as chaos. Not just during the holiday shopping rush but year round.
The store is big but the layout is terrible. All departments run together in one big jumble that becomes one. There so much merchandise crammed, and I mean crammed, throughout that it is hard to see which section is which.
After going through department after department of granny-​wear (it seems the sales focus is on elderly style clothing and I’m not sure what demographic and marketing studies decided this) I finally found some nice non-​elderly clothing in Lucky Brand. Amazingly, the shirts and sweaters I found had sleeves that were long enough for my tall frame’s arms. Lucky indeed.
The Ralph Lauren department also had some sweaters with longer length sleeves.
I didn’t fare so well with pants. They don’t sell tall (or long) length pants specifically so I had to look elsewhere for those.
The stock of dresses seemed to lean towards the gaudy design and colors. While I am not at all against having colorful items in the wardrobe, there are colorful prints that can be just plain tacky eyesore and those need to be avoided. Never partaking of acid drugs, I can only imagine this is what an acid trip would be like. Color frights aside, there were a few tasteful, classic styles but nothing that really said «buy me!»
The shoe department was another chaotic place. There were so many shoes displayed that it made the overall look cheap. Many styles seemed to be so similar that variety of style was lacking.
The accessories section was such an unkempt mess that I didn’t even bother browsing there. The same goes for handbags. When higher end brands are jammed together with lower end brands the whole look becomes cheap. It’s unappealing.
The cosmetics department was crowded by displays in the aisles but I was very pleased with service and items at the MAC counter.
I am giving three stars because of the clothing I found in the Lucky Brand department and Ralph Lauren as well as the MAC counter. If I were going by the rest of the store it would be a two stars.
Macy’s needs to focus on streamlining and simplicity in arrangement and display. Stop cramming! They also need to cut down on the bulk of elderly clothing and add some tall lengths. The customer service I experienced was friendly and my wait in line wasn’t long.
I’d shop here again in the Lucky Brand department and a few others like MAC. Otherwise, I’ll probably do most shopping elsewhere.

I wish I could say that this was the only Macy’s that I experienced that «meh» feeling but it’s not. The one in the Galleria is just as bad. The women’s clothing selections aren’t the best in my opinion. You may find the occasion «great find» but in my case it’s rare. The clothes tend to come across matronly. The jewelry as well as the shoe section is a bust for me too. Then the begging at the checkout counter to open a Macy’s credit card. I can’t. I tell you I had one, closed it and you are still begging. Just not a great shopping atmosphere for me
I tend to have better luck at Marshall’s, Nordstrom or Dress Barn. I’m sure Macy’s sells other great things but I don’ stay around long enough to check it out.

As I walked into Macy’s during a busy Saturday afternoon sale, my college son’s words echoed in my ears. In his economics class they were predicting the demise of J.C. Penny and Macy’s in less than five years, based on their financials and the economy. In their class, they discussed the end of the middle-​class department store. They predict there will only be discounters for the masses, and extreme luxury stores for the elite.
I looked around at the bustling store, taking in the dour clerks, messy departments with clothes and shoes tossed around. With little enthusiasm, I browsed through racks of cheaply made blouses, strings hanging from the seams sewn into cheap polyesters. I recalled where I’d seen such clothes before – in K-​mart. The price tag read $ 75. The sign above the rack said take 30% off! Indeed, every rack had some kind of sign offering their credit card and discounts. Who buys this stuff, I wondered?
I looked around at the grungy crowd comprised mostly of tatted-​up, saggy panted dudes who shuffled next to gals who dressed like they were going to a dive bar, that or worked the mean streets at night. Question answered.
I sighed, and waxed nostalgic for the Galleria of old. I would drive from Sugar Land during the great 1990’s and spend all day shopping Marshall Fields & Lord and Taylor. Even Neiman Marcus and later, Saks Fifth Ave.‘s prices weren’t unreasonable given the quality and a good sale. Now I don’t even bother to shop there given the crowd there is just as grungy as in Sugar Land and the prices sky high.
To honor the once great middle-​class department store, I ask all to bow your heads and join me in goodbye:
Lord and Taylor and Marshall Fields were once fashion Sheppard’s,
The middle class did not want.
They left us to lie down in discount store pastures.
They lead us outside dead upscale mall waters,
all but Macy’s, who restoreth our designer soles,
Yea, though Macy’s now walks through the shadow of the valley of mid-​priced store death, I shall fear no Neiman’s.
For TJXX corp art with me. Thy Marshall’s and T.J. Maxx clothe me.
They prepareth my wardrobe, replacing Macy’s cheap clothes & tasteless shoppers,
For Macy’s anointed us with false coupons and sales,
tacky clothes and credit limits runneth over.
Surely, designer goods shall find me all the days of my life,
and I will dwell in houses of discount forever.
Amen

Last week, I went to the Galleria Macys-​horrible service and everything picked over. Decided to make the drive to Sugarland Macys and was well worth it! The American Rag collection was plentiful and the young saleslady was not pushy nor eager to push me out of there! The store was clean and organized! The dressing rooms were clean, as well. She also offered discounts to me that benefited the AHA.
I would rather make the drive to Sugarland than head into the Galleria!

Oh gosh. What can I say. It’s retail.
The workers here usually are looking for commission sales. They act like vultures! Some of them are rude, especially if you don’t look like you’re buying!
I usually try to walk in, grab what I need, and walk out. Their customer service is lacking and it usually deters me from wanting to take my time and shop.

Do I really need to hear stories from the cashier about some other lady’s underwear? No. Do I need to be brought on a wild goose chase through racks and racks of women’s clothing looking for a tank top that she knows isn’t there? No. Do I need to wait in line for 20 minutes while the woman in front of me chats with the cashier and then returns 25 things? No.
This place has some decent deals, especially during a sale. While standing in the first check out line, the lady in front of me had extra coupons and gave me one. It gave me 15% off of everything including things already on sale. That made my day. We ended up with some men’s dockers for over ½ off.
I did like that the men’s department does have a couch and two chairs for people to sit on outside the changing rooms. It made waiting a lot more pleasant. After my husband was done trying things on, he went to the closest check out counter. He waited and then realized that he could be there all day. He wandered off and found a check out counter with no one waiting. When he came back to get me (I was comfy on the ‘wife’ couch), the line was still just as long as when he left. Some of the cashier people are extremely slow at this Macy’s. I am baffled at their lack of speed.
Parking is limited during peak times ever since the mall was extended into the parking lot. Park on the other side of Macy’s where you can’t see the Cheesecake Factory.
Overall, I am not a fan of this Macy’s. It’s mostly because of the staff. Some of them are too nosy and chatty, and others are just incredibly slow. And the fact that one woman wanted to make a sale so bad that she dragged me all over the place looking at stuff that absolutely didn’t fit what I asked for really irked me. A super sale plus big coupons may bring me back in but I won’t be here regularly!