Tip To Toe

I go every two weeks to the same place in Katy to get my nails done and one time I went to the place in memorial city mall near Dillard’s. Both places do a wonderful job on my fingernails and toenails. I get the shellac on my fingernails and it lasts for two whole weeks. My nails haven’t broke and the nail polish hasn’t chipped since having my nails done. Plus I’ve never been able to grow out my fingernails and since they never break they were long and beautiful for months now. Then I decide to go Christmas shopping a week ago at first colony mall. It had been two weeks since my last manicure and my nails still looked perfect, but I decided to get them redone since I wouldn’t have time during the work week to do it. Today, only a week later three of my fingernails are broken. I have to go someone special today and I was going to remove the polish and repaint them myself since they chipped too. Then I realized they are shellac and it’s going to take forever if I try to remove it myself. I’m very upset because my nails had been strong and long for months now and at the holidays now they’re messed up. Plus I go every two weeks to have my nails done and now I need to go a week later and I have no one to watch my child. The lady buffed and filed my nails way too much. I wish now I would have told her to stop. She did it so much that my nails are weak. The other places just quickly do a buff and minor filing. I could see if I hadn’t had a manicure in months and my nails were a mess, but I get them done every two weeks so this was extreme and messed up my nails. Bottom line it’s convenient to shop and get your nails done here, but in the long run its not worth it. I am stressed today because I don’t know how I’m going to fix my nails in a short period of time, I’m cranky and worst of all I wasted money. When you have your weekend planned and then have to figure out how on earth you’re going to fix your nails when you hadn’t planned or made time in your schedule for that it’s extremely frustrating. Ugh…

Worse nail place ever! Went in for a set of nails and a pedicure with my daughter for my nephew wedding. Everyone was very rude. Told me a price then changed it after I was finished.

On Friday my wife wanted to get her eyebrows done. We are in the mall and saw this place. Very very bad decision. We explained what she wanted. Went to the room and the woman proceeded to apply wax in the eyebrow region. My wife wasn’t particularly very happy with the waxing of her eyes but didn’t want to go to another place to get underarms waxed. The woman doesn’t speak any English and we were trying to explain how she wanted the underarms done. Wax was applied while I was still trying to clarify what she was doing. She applied the clothe and pulled the wrong direction. Nothing was removed but I couldn’t see that then the woman repeated before I could stop her. The second time caused the skin to be very red and irritated and bleeding in places. I stopped the woman and said no more. She said «yes very bad. Very bad. «then proceed to the other side of the bed to try and do the other arm without accomplishing anything on the first arm. I stopped her. Then I told my wife we need to go. Before she could get up off the bed the woman applied wax and clothe to her chin. We never even discussed the chin. It was not part of the agreement. Now the only way to remove the cloth and wax was to pull it. I stopped the lady. Told her to get someone that speaks English. This person came in and said we need to pay for half the arm procedure and the eyebrows and the chin. Because we were so pissed off and wanted out of there we paid it and are now telling all our friends to avoid this place like the plague. They don’t follow directions and if they screwup you have to pay for it.

I have visited this salon several times and have never had a bad experience. The staff, while not overly friendly, are polite and do a good job. I think they take pride in their work, which has always worked out well for me:) It is a convenient location, and their pricing is not too bad either.
I have been present when other customers have not had a good experience, and I think that Tip to Toe could do a better job with their service skills when dealing with an unhappy client. I’m sure they are not doing themselves any favors by turning down requests for repairs within reasonable time periods of initial service, and it can’t be good for business when any customer leaves angry.
But… As I said earlier, I’ve never had a bad experience. I like the convenience, and quality of work, and price. I will be back:)

Came in for a shellac mani and pedi. A gentleman worked on my shellac pedi and it turned out fine. My shellac manicure on the other hand was done by an older lady and her work was not good at all. Needless to say, my shellac started chipping only after 4 days. I came back to the salon to see if they would fix it and the owner told me that shellac only lasts 1 week and it depends on how well you take care of it. I have gotten shellac done multiple times for a few years now and this is the FIRST time that I am hearing Shellac only lasts for 1 week. hmm. interesting. and if i wanted to fix my nails i would have to pay the full charge AGAIN. I refuse to spend any more $$$ at this place so I drove myself to Sweet Escape to have my shellac mani fixed (Sweet Escape has a policy that if your nails chip within 7 days — they will fix it for free!)
For the amount that I spent at Tip to Toe I was extremely disappointed not only in their work but in their customer service. As soon as I walked in, they all started gossiping on who worked on my nails (my technician wasn’t there that day) and even suggested to one another that I didn’t get my nails done there. Little did they know, I understand Vietnamese so upon hearing that I took out my stamp card which they issued to me with the service date on it. I saw the gentleman that did my toes and he pretended not to know me. with that said I will never come back to this place, especially if they have the audacity to gossip about their customers when we are right in front of them. Please don’t waste your money here when there are so many other high-​quality affordable nail salons in town.

I never liked this place the service is ok but the way they do nails is horrible. I only come back because it’s the closest nail salon to me. They over charge on there prices as well whenever I get the time to go to my normal nail salon an actual salon (no mall) they charge less then they do at the mall with a 10x better job.
I never like when men do my nails, honestly to me they never seem to do as good of a job. A man did my nails a couple of days ago the solar nails and he didn’t make them smooth at all close to the cuticle it looked like melted ice cream it was horrible. Then when I came back the next day and asked for a fix another man said «he gets the money then I don’t get the money you see.» Ok Hun seems like you don’t care for your customers regardless if someone did a horrible job or not y’all as a salon should fix it.
Couple of weeks ago I get a pedicure. I always do my big toe as a solar nail and this lady did a horrible job. The stuff they use to shape the nail is all underneath my toe nail giving the illusion of one side of my nail thick and the other normal and thin. I do not know why I waist my time at this place when I know the end result. (Didn’t notice this until I got my manicure done couple of days ago)
Solar $ 30 (then this one lady said «tip want to put tip» hell no I don’t for what a horrible job???)
Pedicure $ 30 (plus solar big toe is $ 35)

I have been coming here for years to see Vicki for my solar powder nails and although at times I strayed away and went somewhere else because I couldn’t get in with her, I ALWAYS end up coming back! My pedicures have also been the best here! Other places are so focused on commission that they rush you and end up cutting you in the process and I hate that! Here they take their time and it’s also on the quiet side so you get to really relax :)

Me & my friend decided to have a day of relaxation that wasn’t too far, so we picked to go to ‘Tip to toe’ at first colony mall. Right when we walked in there the man was very confused at what we were saying, I understood as English was not his first language, which was fine. Then he kept confusing me when I asked for a manicure and pedicure & he kept telling me my nails are too short & stubby and I need fake nails for 30 dollars. I picked a color and they said pink is black is ridiculous on nails and they won’t do it. So my friend said to forget the fake nails and just get a mani pedi, so I did, and the lady very sarcastically kept saying «I picked your friend because you change your mind too much» «your friend is nice but you too troubled» «you can’t change your mind again or we make you leave okay?:)»
& then she kept telling me to get the Deluxe because I needed it but when I politely told her I don’t have that much money she showed me a mean face. The nails came out pretty good, forgetting the spots that were left blank, but I was not satisfied with the service.

Please don’t go here wasting your time. I got my nails done an they chipped within a week. I was there for 2 hours just for a mani pedi. Don’t go here unless you have extra time and money.

I’ve come to this nail salon several times and I’m always pleased with the service I receive. The price is great for the area, and most of the women working there are nicer than those working at Cindy’s, which is the ‘big’ place nearby that I just can’t stand.
You do have to be very specific with the ladies regarding your service. My best friend and I were here today and she got the deluxe pedicure without being asked or told that was what was happening. My lady asked me if I wanted the deluxe too and starting getting pushy, but I repeatedly told her I just wanted the regular pedicure. I don’t think these women are at fault, it’s sadly and industry standard for women to be told we need every service at a salon to look decent.
Overall, I love the color I got and I will most likely be back in a few weeks!

Pedicures are not all the same! What one place does another won’t do, well, at least without more money. That is what I discovered at T2T. I went in for a much needed, overdue well deserved pedi on a Friday evening. I had a little time to spare before arriving at my next destination, so I figured why not. I saw that it was a little busy, but not congested, so I asked about the wait time and price. Right away and $ 20 is a bargain for this time of day. I really wanted the white tip (less probability of me smugging the job), so I was looking at $ 23 + tip since I knew they would have to do a little elbow grease on the bottom of my feet. Everything was going well – water temp, chair massage (except the nausating smell of another customer’s gnawing on some mexican food while she was being serviced – it may have smelled and tasted good to you, but it smelled terrible to me – yuck)! Then I was hit with the extra services request line. So supposedly, my spa pedicure doesn’t remove my callouses, cool. But I’m so use to paying no more than $ 5 for that service. Can you believe I paid $ 35?! And when I got home, I saw that pinky still had some skin hangin’ SMH For $ 35 I could have gotten hot stones and an eyebrow wax. Of course I could have said no, but then my feet would have just been a painted mess instead of a mess. I don’t get down like that, so as she rubbed the callouses away, I had to fixate in my mind that I would not tip this woman for her hard work because honestly, they already got their tip. I couldn’t afford the white tip either, so after a long day at work, I had to decide what color I’d rock for a couple of weeks depending on what I thought I might be wearing in the next couple of weeks.. .just extra stress that I just destressed from.. . after deciding on a descent pink color, and getting painted and dried, I was glad to have taken the time to treat myself, but I think it was a little steep for the services I received. Think I’ll stick with Yen’s down the street and avoid the mall nail shops for awhile.