Shapes Brow Bar

I got my eyebrows and forehead threaded
the same day I got the session done, my forehead started to break out really bad
So I called to ask for a refund and the person who answered couldn’t help at all
I’m still waiting for a call from the manager
I didn’t see the person who threaded my eyebrows washing her hands after she did mine. Nor before

They cut me like 3 times and messed up my eyebrows i would not recommend this place plus then she has the nerve to say it was my fault cause i was not holding my eye right really !!!

She did a good job on my brows even though they are thinner than I wanted but they keep going up on the price every time I go.
Please note you can go anywhere else in Houston and get them done for under $ 10 and have an actual nice personable person do your brows. The first time I got my brows done $ 7, the second $ 11 and that’s ok I guess. When I went this week they charged me $ 17!!! Seriously the only product you used was thread. That is unacceptable! I WILL NOT BE BACK! They aren’t even nice people and they always bug you to sell you stuff at they end. NO THANKS I DO NOT WANT TO GIVE YOU $ 75 FOR ONLY 4 MONTHS WAXING. Do not go here!

This location use to be good. However, I’ve noticed their quality had gone down. It’s like they want to screw up eyebrows. It’s not the first time they’ve done a bad job. I gave them a second chance but after today, I will not be coming back here at all.

Eyebrow work: They do a nice job. I didn’t go to anyone in particular but everyone does a good job. Nice place.
What pissed me off: So I bought a 20 something card worth 30 something. Well first time I used it it wasn’t worth the 30 something special just what I paid for. So don’t get it, really.
Price: Yes it’s overpriced. As I have access to the Houston area I rather go somewhere else like for $ 5 – 8 dollars and tip doesn’t sound bad.
But that’s my pov not a bad eyebrow place but there are cheaper places and well that card thing got me pissed off

So I am a lady that likes her eyebrows to look snatched (that also mean very nice looking). This is where I come every other week to keep my face, er. brows at least in tip top shape.
Located inside First Colony Mall across from Forever 21 you kind of can’t miss it. If you go on the weekend there might be a small wait. When I go I only let Fatima do my brows. I’ll say it again FATIMA! Ask for her if you like to have a arch. She can make one appear out of thin air, or should i say thin hair.
Price is $ 11, not including the tip you should give. But they do have a membership package for those who plan on coming consistently. They have henna and other threading options. Yes threading hurts for those of you who are considering it. Your eyes will probably water up a bit but it’s quick and the results are worth it. Beauty is Pain!

First time and it was a terrible experience. I got my brows waxed and payed 15 $ I walked out and realized that I still had glue in my brow and on my lashes. I also still had hairs in between my eyebrows. I went back and told them and they didn’t seem to care at all. Waste of money.

I’ve been going here for over a year for my brows with a membership. My old membership deal was great — like $ 140 for the entire year for unlimited lip and brow or something like that. Now, I paid 3 months of eyebrows only for about $ 40 – 50. For me, it’s still an affordable option since I go multiple times a month (I’ve grown very picky about seeing sprouting hairs on my brows). It works for me. I get compliments on my eyebrows all the time.

This place is SO overpriced! The lady spent 1 minute on my eyebrows and didn’t even do a good job! My eyebrows are uneven and I payed $ 17 on my eyebrows and upper lip and im so unsatisfied! Do not go here unless you wanna lose all your money and have uneven eyebrows

I’ve been coming here for about a year. In the beginning I was very pleased with the results. I never really had to wait long and the price was $ 10. There were some ladies that I preferred over others because the results were better. But lately the customer service has become terrible.
I went this past weekend and there was no wait. There was an older woman available and she appeared to be bothered that she had to wait in me. Her demeanor was mean with attitude. Once I paid for my daughter and I, I didn’t leave a tip and she appeared to be even more irritated and snappy with her responses.
Before this time it was about a month since I was there because the last time there their debit machine was broken and they were not telling customers this before they began service. They were telling customers when they were checking out. I noticed the line at the counter so I began to listen to what was going on. The employee was telling the two ladies that their debit machine was out they can only accept cash. So the ladies had to walk out into the mall and use an ATM machine and come back to pay. I responded from my seat and asked if they were accepting credit. One replied no and proceeded to explain that the machine went out earlier. I explained to them that I only have a credit card why isn’t there a sign. The older woman replied they are going to put one up. I responded back that you need to put a sign on the door informing people of this. It was too late to leave because my daughter was already being worked on so I didn’t have anything done. To pay for my daughter the lady called another store and had them to charge my card. I was beyond pissed. My daughter and I was in the mall for about two hours in our way out we stopped pass the store just to see if they put a sign on the door warning customer the debit machine is out… NOTHING.
They lost a two customers yesterday! Never again.

I was in the mall a few weeks ago and decided to give Shapes one more try since it was right there and I was overdue for eyebrow threading. Upon entering, I saw a sign that said ‘sign in for your turn’ and so I signed in on the sheet provided. I noticed that there were about 10 people before me! There were people all around waiting and there were only 3 ladies working. Needless to say, I had to wait about 30 minutes for my turn.
The lady I got seemed nice. I told her that I wanted to get them cleaned so she went ahead and did that. She wasn’t very rough so that was nice. When she was done, she gave me a mirror and I noticed that she had missed one spot so I asked her if she would go over it again and she politely agreed. She then asked me if I wanted lotion or alcohol and I declined both so she gave me a cotton ball to clean my face off.
When I got to the register, she informed me that the cost was $ 10. I guess they dropped it from the last time I had been there!
Overall, she did a good job but I wasn’t overly impressed with how they turned out. The wait was a killer, though. I wish they would hire an additional person because I noticed a lot of people walk in, see the line, and then walk out. I also feel like they rush when threading your brows because of how many people are waiting. That always makes me nervous because I feel like they could accidentally hack more of my eyebrow than they intend to!

I think four ladies currently work there, and only two of them can do a good job. Also, whenever I come on sunday, the lady is always late! It’s really irritating. If you aren’t the first one there, you end up having to wait 15 to 20 minutes because so many people show up. I don’t mind arriving a few minutes early, but I think it’s annoying that they can’t manage to open the store on time.

I’ve always loved the shape that threading gave me. I stopped threading for about 2 years and just did it again last week… boy have I been missing out! My first visit went great. She did a great job! My second time was fine but after she trimmed my eyebrow with scissors she didn’t have the courtsey to wipe the excess hair off my face. So when she informed me that she was done, I had a clump of hair below my brow… not cool!
They have signs of a monthly package that says 17.99 a month for UNLIMITED eyebrow threading! I’m surprised none of the employees have talked up this deal with me. What a shame, I will ask about it next time though.

Terrible. I stopped in to get my brows cleaned up before a family member’s funeral. I wanted to look nice. Hania butchered my brows and insisted that she just «cleaned them up». I had received good service there before, but she left about half the brow I used to have (and I have dark blonde brows that aren’t naturally thick… so you could barely see that I had a brow in sunlight or well lit places). She didn’t make me pay for the service (I was in tears) but she wasn’t very apologetic. I contacted the corporate offices to report my dissatisfaction and ask for reimbursement for the products I then needed to use to look normal again (brow wax, pencil, and a hair regrowth product as my brows grow very slowly and sparsely… the products needed cost 4 times the price of their service, $ 10) — I never had to draw my brows on before. No one from the corporate offices would return my call. I had to call multiple times to ask for my issue to be resolved. I was offered one free threading and was told that they «spoke with the employee» about what happened. Why on earth would I want to go back after they ruined my eyebrows and made me look like an idiot 13 year old who found her mother’s tweezers and decided to reshape her brows. I won’t even NEED to have my brows cleaned up for at least 6 months because I have to wait for everything to grow back before it will need to be shaped again. I can’t believe they wouldn’t accept fault and try to makes things right with a repeat customer. I wouldn’t recommend them. Big disappointment.

I was in First Colony mall shopping and I needed my brows done really really bad. Like, I was looking like Drake by the brows. I knew that I wanted to get them threaded because I cant find a good shop to arch them with waxing. I saw this shop and decided to stop in.
Despite being a little busy, because it was a Friday evening, they moved pretty quickly. I’m not sure of the name of the young lady who worked on my brows but she was friendly, did a little small talk and didnt waste anytime handling these brows of mine. She did a great job!
The shop is a nice size and its clean. Its inside the mall, by the food court, across from Forever 21.
I am pretty sure I will be back because I refuse to get my brows waxed ever again.