BTH Tire and Auto Center

Worst customer service ever. I was greeted very rudely and the mechanic acted like he did not want to help whatsoever. There were a bunch of men gossiping while customers were being blatantly ignored. Not to mention the prices are ridiculous for used tires. Take your car elsewhere!

I’ve been going to this shop for about 2−½ years cause they were close to home and they USED to be very nice and have reasonable prices but the people back then are not the people now… maybe new management. These new people are a hot mess, rude and unprofessional. About 3 months ago I went there for service and was told they’d be with me in a moment but for real all they were doing was flirting with some lady… no customers except me. I waited a good 15 minutes but enough is enough and I went somewhere else. A week ago I decided to try them again (darn potholes are terrible on tires). A group of guys stood around talking (even tho it looked like there were cars to be serviced) and I waited for someone to ask me if they could help me or that they would be right with me. Well that wasn’t happening so I saw one of the guys go in the office and I asked him how many cars ahead of me and he said two (with attitude) and as he was going back out into the garage I asked him if he would let me know when he was ready for me cause I was going back to my car and he started wailing on me that he had told me there were two cars ahead of me. I was like… what kind of mess? (in my head). Anyhoo… I let him know that it was VERY unprofessional for him to do that and that he’d officially lost me as a customer. My advice: don’t go here, find another shop! (See my review of Advanced Tire Shop)

I was charged $ 75 dollars per used tire. Pepboys has new tires for $ 89. After hearing the price I contacted my church sister and she said used tire places charge $ 35-​$ 50. I am glad that she passed on the information to me, I know where to go next time.

I called because my tire was flat, and I truly hate rolling on a spare. The place is really close to my job, so I bought my car here. The gentleman who actually changed my car was very nice. I was service promptly. The tire that was put on my car was in great condition. I will surely come back to this place if I am ever in need of a used tire or simple automotive services.