H&R Block

I went to one of the temporary ones to get our 2010 and 2011 taxes done (had issues using Turbo Tax to file last year). So after being quoted «around $ 200» to do each return, I decided, OK let’s try. My husband usually does it himself with Turbo Tax, but since it had issues with the first-​time homebuyer credit last year and kept returning the forms, we decided to try a live person, and we figured $ 400 wouldn’t be too bad.
Well, after spending hours there because the guy was so slow typing everything in– he kept making mistakes that my husband and I corrected– we ended up with a $ 579 bill. Not sure how it happened– he said because we itemized, etc. I don’t know why we weren’t quoted at a higher rate. I left there feeling upset, cheated, and like a fool. He tried to give us a $ 25 coupon, like that would really make a difference. He seemed to understand that it was a lot of money, he said it should be free since I’m a teacher… blah blah who cares, I still had to pay almost $ 600 right there that I was not expecting to pay.
We will NEVER use a tax service again. I don’t care how desperate I am to get my taxes done. I will trust my husband to do Turbo Tax or whatever, and if we miss out on something, fine. At last I know I didn’t pay some guy more than $ 100 an hour to type numbers into a computer. What a waste.

Fast. Easy. Convenient.
They got me in for an appointment same day and I was out in 30 minutes.
AMAZING service!