East Valley Veterinary Clinic

This is an awesome Veterinary hospital. I had Dr. Hart help me with my cat Poot, who was born with a malformation in her liver known as hepatic encephalopathy so she was having absent seizures for the first few months of her life. I adopted her and even the shelter didn’t know what was wrong with her– they thought she was allergic to fish. However, her liver enzymes were through the roof. Now, with a regimen of lactulose and antibiotics-​for life, she is doing pretty well and just celebrated her 4^th birthday. She lost some growing time so she is very small at 4.5 pounds but has an awesome personality and takes her meds like a champ. I found a natural recipe to make for her of rice and clams plus some bone meal and added taurine and she also eats prescription cat food. Thanks for Dr. hart, who was kind enough to call me after a few days of Poot starting her meds to see how she was doing. I don
t trust another place with my pets.

I was introduced to Dr. Mark Hohne at East Valley Vet by a rescue that I foster for, Leave No Paws Behind (who rescue seniors and dogs with medical issues who are on death row at shelters). I was initially reluctant to drive so far for a vet (it was about a 40 min drive away from me at the time), but the dog I was fostering had some serious skin problems that Dr Hohne was able to deal with, so I didn’t want to mess with success. I am so glad I went. Dr Hohne is the greatest vet I’ve ever had — and believe me, I’ve seen a lot of vets in my time! He really cares about the animals and he always takes all the time necessary to work with your animal and talk to you about what’s going on. Everyone on the staff is friendly and helpful and their prices are extremely reasonable considering how most other vets I’ve seen seem to always overcharge or try to get you to buy special food only available in their office at their exorbitant prices. I just moved further away from East Valley Vet and am still planning on driving all the way (75 minutes now!) back to them to see Dr Hohne when my animals need to be checked out by a vet.
I wholeheartedly recommend Dr Hohne and East Valley Vet!

I brought my cat here and they were great! Very honest!
They don’t try to sell you on a bunch of stuff you don’t need like a lot of other places.

I was referred to East Valley by another veterinary clinic because my Bobbi needed urgent help with stones in his bladder causing him painful and bloody urination. His condition was so critical that I showed up at their door, unannounced without an appointment early the next morning with tears in my eyes and my little Bobbi in my arms. I was initially greeted by Brandy, one of the wonderful women at the front desk. She took our information and got us seen as soon as possible by Dr. Mary Hart. After Dr. Hart reviewed the x-​rays from the other clinic along with the vet’s notes, we discussed his and my options and he was admitted that day. Because I showed up without an appointment we had to wait until the following day for Bobbi to have his surgery so in the meanwhile they made him feel at home and comfortable overnight. The next day Dr. Hart and I talked before she began the surgery and she estimated it would take about an hour to an hour and a half. Well, 2−½ hours later, she was STILL in surgery and I was at my wits end! I spoke with Brandy several times during the 2−½ hours and she reassured me that everything was ok and the Dr. would contact me as soon as the surgery was over. TWO HOURS LATER Dr. Hart called to tell me that the surgery was a success and all of the stones were removed!!! She nor I could believe that she had been in surgery for 4−½ hours!!! I was flabbergasted!!! She explained that because he had so many stones, some of the small ones were embedded in his urinary tract and had to be picked out with tweezers!!! But she assured me he was doing fine and was resting comfortably. After a few days I went to bring my little Bobbi home. The days that followed were touch-​n-​go dealing with is inevitable incontinence, trying to keep him comfortable and trying to get him to eat, he also lost a couple of pounds during that time and Dr. Hart became concerned so they had to add a feeding tube. One of the technicians there spent almost an hour with me and my daughter instructing us on how to feed him, how often and how to care for the tube. I must admit it was very scary but what could you do, it had to be done, but I felt good knowing that I could call the clinic, the technician, Dr. Hart and even Dr. Hohne at any time if I had any problems or concerns. During this entire process, Dr. Hart called 2 – 3 times a week to check on Bobbi’s progress and to talk to me about his recovery. Once I started to get the food into him, he was on his way and within a few weeks he was out of the woods and the feeding tube was removed.
My little Bobbi is like a new cat now! He’s happy and healthy and stone free! I know this was a wordy review (and believe me, there is a lot of great detail that I had to leave unsaid), but I wanted to convey the level of detail and caring all of the staff at East Valley showed towards me and my Bobbi. 95% of the time whenever I called the Drs. were available but if they weren’t, I received a call back by or before the end of the day. And when we talked, I never felt rushed or that any of my questions or concerns were trivial. As a matter of fact, they gave my little Bobbi so much love while he was there that he would be genuinely happy to see everyone (especially Brandy) when I took him in for his check-​ups!!!
If your little furry bundle of love needs a caring vet or, heaven forbid, surgery, I can’t recommend this place highly enough. They will do WHATEVER they can to make sure the outcome is a positive one, if it is at all within their power.
THANK YOU, THANK YOU, THANK YOU EAST VALLEY VETERINARY CLINIC, I AM FOREVER GRATEFUL.

Dr Mark Hohne is the most trust worthy vet I have ever met. He always greets my dog and I can tell he loves animals. I never feel like Im being taken advantage of or that they try to rack up the bill.
I have taken my dog to another vet 3 times in 9 years only because Dr Hohne was not available and this vet is a lot closer.
Well Im never going back to this other clinic, not caring or trust worthy. I will stick to East Valley Veterinary Clinic and Dr Mark Hohne for my pets care!
HIGHLY RECOMMENDED.

The clinic used to be a five star in my book. That is until management kept changing hands. They always seem to change staff, which means if you only deal with certain staff members they maybe gone by the next time you are in. Granted the doctors on staff are great. The huge downside is they hike up their prices every time you turn around. The main doctor, Doctor Hohne has become money hungry and it has changed from caring about the animals to charging you an arm and leg for things you could get done elsewhere with a more compassionate team. The staff has changed hands yet again, there are some new people in reception that honestly seem like they have not had a bit of experience in this field what so ever. The worst one in reception is the long haired blonde, Danni is her name. She makes it clear to you that you are not worth her time, and when certain clients walk in, they must have money, because she perks up with a fake happy go lucky attitude that changes when she feels you aren’t worthy. For the most part the clinic appears generally clean. Although it does take some time to get their attention if there is a clean up in the front lobby. The front desk is cluttered with random flyers and what not that should be better organized. They stay open an hour past when the doctor has already left which has its pros and cons. This place has just gone down hill at an alarming pace. If you work with rescues forget it, they are not rescue friendly whatsoever. There is a couple organizations that go there but I am sure they have other primary veterinarians. If you want spay and neuter go to another vets office unless you are looking to spend $ 200-​$ 300. In order to get your animal a dental you have to pay for an office visit, mind you the office visit is $ 55 just to have an estimate written up which if your animals teeth aren’t in terrible shape it’s about the same as other vet offices, but god forbid you need extractions or that your animal is over 5 years of age. The wait time before even seeing a doctor can range from 10 minutes to a hour or longer, so if you are a new client and have other things to do schedule an appointment when you can waste a hour or longer. The walls are thin in the rooms so you can hear the clients as well as the doctors speaking in the exam room next to you. There is no handicap parking in the front, and that parking lot is tiny, if you have an suv you are better off parking in the lot next to it. The call backs now have changed to where if your animal has had surgery the next day they would call you to check so you felt like they cared but now it takes up to three days to even receive a call back. The protocol in that office has changed so much that I’d be curious to know what is really going on anymore. There are some truly helpful staff members there still, but you can tell they are being spread thin. The only reason I gave 1 star instead of 2 was because the customer service is poor, it feels as though you are not welcome into there unless you have a ton of cash, and the main doctor doctor hohne, has changed from being a conciderate vet with great «bedside manner» to just rushing through appointments, and racking up your bill. It’s truly a shame to see the rapid decline in that place, and honestly I feel that either they need better management or a whole attitude change before I could truly recommend them to anymore people. So all in all if you care truly about your animals, yes they will be seen, but you will feel like you are worthless and your business is nothing for them because there is no compassion anymore.

These people really care about animals. Everyone is understanding. We took a puppy to be fixed and the Dr. took ten minutes to explain the whole process. Yes, you might have to wait when there is an emergency, but it is an emergency!
Great place, although our pup disagrees. She can’t wait to get out, just like me at the doctor.

I’m very grateful for and impressed with Dr Horne and his staff here. I have had a hard time finding a vet that I trusted and could give my cat the care he needed here in LA and FINALLY we found someone. We were referred here from the Emergency Vet in Studio City, and I couldn’t be happier. My kitty is doing so much better, and if I ever have an issue again I now know exactly where to go and who to trust with him. Thank you, Dr. Hohne!

God bless this place. Dr. Hart and the staff here have been a God-​send to us. I’ve never seen a more caring vet’s office. We’ve brought our cat there twice now and both times I was amazed by how thorough, caring and competent they are. There’s no other place for our 3 animals as long as we’re living in the area.

My dog has been a client at East Valley Vet for over 2 years. He had 3 seizures in a row last week and I immediately called his vet, Dr. Hart. She wasn’t able to answer the call so I asked the staff to leave her a message to call me when she’s available. I called 2 more times later in the day to try to reach her – she was still unavailable. Dr. Hart never called back. Not that day, not the day after, not at all. This is the straw that broke the camel’s back. For the last 2 years I’ve stupidly put up with their ridiculous wait times. Meaning, appointment times are irrelevant at this office. Numerous times I have been put in an exam room for more than an hour passed my appt time, without the doctor coming in to see me and my dog. NEVER coming back here.

Made an appointment for a next day appointment on a Wednesday afternoon with no problem for 2pm.
Waited 40 min to be seen.
Waited 20 min in the exam room. Almost fell asleep. Dr examined my dogs for 15 min. 15 min waiting for the vet technicians to administer their shots. My normally aggressive dog was calm throughout the whole thing. Pleasantly surprised.
Paid my reasonably priced bill, 2 min.
Out the door by 3:40.
It was kind of a wait but was an pleasant experience.
I have VPI pet insurance so they told me I need to drop off a signed claim form and they’ll fill out the rest. So bring in your form.
Parking was available for 6 vehicles. A bit tight but ok.

I waited for an hour today without any explanation or apology for not having met with the doctor on staff. A quick «sorry, we’re super busy» would’ve given me enough reason to continue to wait. But without that, I walked away without getting to see a vet. It’s too bad because I was thinking of moving all of my business to this clinic.

My beloved 11 year old Golden Retriever had to have her teeth cleaned and a tooth extracted for the first time. She had to be anesthetized and was very nervous (so was I!). Mike and Arlette were very kind and took good care of us both! Thank you both so much for your kindness and reassurance — and for taking such good care of Chrissy. Barely a week and she is her old self again — big pearly white smile too!

I am the type of ebayer who hardly ever takes the time to give feedbacks.. but I just need to thank Dr. Hart and all the staff for their gentleness. This afternoon we had to put out 8 year old dog to sleep and they couldn’t have been more caring and sensitive. I was concerned for my dog and our regular vet wasn’t available. The diagnosis was a shock but I had suspected that our dog was seriously ilI. I am thankful for giving my kids and I the time for grieving, saying our goodbyes and seeing our beloved (first family dog) gently going, I know they stayed late to accommodate us… their gentle tone of voice & the way the process was explained comforted us… and when we were done they allowed my 2 teens to grief freely by giving them the space they needed. Thank you. not an easy task… but you all did it with such care and sensitivity.

I can’t say enough good things about Dr. Hohne and his staff. I had been referred to them years ago and had my dog neutered here but this time it was an emergency. My Shih Tzu had a severely invented paw. I called at 7am was able to get in at 8:20, I waited a few minutes before being called back.
Every staff member that came in contact with my dog was warm and fuzzy and went out of their way to make myself and my dog comfortable.
To make a long story short they found that my dog had Foxtails stuck under the skin on his paw. They removed them and thoroughly inspected all the other areas foxtails tend to hide.
Not only did they do that but they cleaned his teeth, pulled some extra teeth, cleaner his ears and did it all in a timely manner.
Thank you to all that took good care of maxi I appreciate it so very much!

This place was amazing!
first let me say that you can make appointments Mon-​Sat 6am to 7pm. I came in for the very first time today and the staff was amazing!!! the place was clean, doctor Hohne was very sweet to my dog and took his time with us. No rush out the door, no rush to see the next apt nothing… i think i asked him a million questions and he answered every single one!
i will be coming back here every time now. though its a little of a drive, they are worth it! thank you Dr and staff for a great first experience. i will be back with yet another pet for you to check out :)
this please is perfect, come here if you need any kind of needs for your pet. they even take in pigs!

I took my kitty here after discovering he had a couple of seriously ingrown toe nails growing into his pads. Every person from reception to dr hart was friendly and seemed to genuinely care about my baby. During the visit dr hart also showed me Gregs gum disease (he has had issues and teeth pulled in the past so this was not an up sell at all and not a surprise… I was even going to ask them to check on it if they didn’t point it out). He was treated for his toes and I was given a quote for the tooth surgery. Having had it done in the past, I knew the price they gave was fair. That being said, I needed to speak with my husband before making the appointment, but there was no pressure from them.
2 days later, I got a call from them to just check in and see how my Greg was doing. It was a pretty bad nail issue but it was just his nails, so it was so sweet for them to check up on him! I half expected to be pressured into scheduling his dental, but they didn’t even comment on his tooth situation. I will be scheduling his dental appointment here for sure, and I really feel good that they weren’t just trying to force something down my throat like a lot of vets do. Thanks guy’s!

I can’t believe I haven’t written about East Valley Vet and want to correct that now as they deserve a good review and recommendation.
I came here after a horrible incident which lead to kidney failure of my soul kitty via another vet and with me having to put him to sleep as you can imagine I was devastated.
When I was ready to adopt again I didn’t know where to go and was referred to East Valley…
I have been coming every since (years now). I have never met a more caring and dedicated group of people from the staff at the desk to the doctors. Even when I was kitten sitting and had to bring the little girl in they were on the phone the next day checking in on the well being of her.
This is just how they are. Dr Hohne is wonderful, caring and kind and today I got the pleasure of getting to meet with Dr. Hart for the first time. She was also very lovely and knew her stuff
I drive 20 miles just to go to these guys.
The pricing is also reasonable.
I could go on and on about it but I think this pretty much sums up how I feel.

They have been taking care of my new doggy Blue, a blue nose pit-​bull who is the biggest love bug in the world. Turns out he has a really bad flea allergy and he was treated so extremely well and loved here. They even had a separate entrance for him to avoid his mortal enemies… the cats. ;)
He is doing great now and full of licks and tail wags :)

I had never been to East Valley but they are very close to my work and my friend takes her pets here. When my dog had a seizure at work, we rushed him there without an appointment. Dr. Hart was kind enough to see him immediately. Her exam was thorough and she was very compassionate and clear in her explanation of his condition. I am very happy to have such good care so close by if needed!

Vivo en Olinda St, muy cerca de esta clinica veterinaria y acostumbro a llevar mis mascotas al lugar, cosa que no pienso cambiar nunca porque el trato ha sido excepcional. Yo puedo recomendar esta clinica a cualquiera que necesite sus servicios y puedo asegurar que el paciente sera muy bien atendido. Por años he podido ver el buen trato que los animales internos reciben. Los sacan a estirar sus patitas con regularidad y les tienen mucha paciencia. NUNCA he visto un trato inadecuado a ningun enfermito. El Dr. es un amor de persona y puedo asegurar que tiene un gran corazon. Todo el equipo es muy humano, consciente y amoroso con nuestras mascotas. Gracias de corazon.