Seven Seas Spa and Salon

Kind of unfair to give a full and concise review when I haven’t gotten my massage yet. I will be totally candid and put that out there because a heavenly massage would be the only way I would come back. When I walked into the spa the smell wasn’t inviting or relaxing more of an assault on my olfactory senses, akin to a wet towel sitting in a humid room for weeks. Locker room had robes and sandals thrown about.
On the positive side staff was very friendly and easy to deal with.
I’m going to update this review, the 50 minute facial and 50 minute massage were great. Both specialist were very courteous, professional and adept at their craft. I’m taking this review from one stars to two because this place needs a lot of work: 1 when I called in I said I wanted 80 minutes on top of the 50 minute facial, massage was cut short but didn’t realize until I was at locker room. 2 Place needs better upkeep the worst part was the steam room which a strong odor of urine. 3 The meal that is included is never specified that an appetizer counts as a separate meal. Overall this place a strong management overhaul to keep things in order and the place up to par. I’m doubtful I will return.

I purchased the $ 99 groupon which included a 50 min massage, glass of champs, valet and lunch afterwards. The massage was amazing. Lunch was good and valet service gave me no issues. Only bad comment is that the plastic glass of champs they gave me had a huge crack in it. The spa is beautiful and I had a great afternoon.
Would definitely be back again for the massage

I bought a couples massage for my boyfriend and I for his birthday since we were staying at the hotel for the weekend. The place can use a little more cleaning, the couches in the relaxation area had some stains on the sides and their garbage can was full (it was 11:30am), other than that the spa is decorated very nice I loved the bubble chandeliers. We were called in for our massages and I got mine from a lady named Liz I think? She was great! Not too rough and not too soft her massage was perfect and I was completely relaxed. However, the massages were supposed to last 50 minutes and it was a little less than that. They offered us our drinks as soon as they finished and said they’d have them for us in the waiting area and gave us our privacy to put the robes back on. But we felt a little rushed since they came back like 2 minutes later knocking on the door to see if we were dressed. We drank our champagne in the relaxation area put on our clothes and went to the Coconut Grill by the pool for our lunches included in the package :)

Once upon the time the spa was a great one. For the past 6 months, it has become a trashy place. Awful service. Been canceling an apptmt by email and over the phone in due time and now they want to charge me for the service!!! They never call me back. The steam room is DISGUSTING. They over-​charge you for everything. They don’t serve tea and munchies anymore. The spa therapists are not qualified.

The 1^st couple of times I booked an appt it was challenging. It took several tries in order to get someone on the phone. As a result, I decided to book my appt online, which worked out good. Also, make sure you read your booked services email and double check that everything is good.
Once you get past booking your appt, the service is great! The staff at the spa are attentive, professional, and nice. The environment is relaxing and the spa is well kept.
One of the best features of this spa:
It’s one of the very few spas where it’s «coed», so my bf and I get to spend time together in pure relaxation.
Also, some packages bring a poolside lunch and access to the beach/​pool. The poolside lunch have good options, but they automatically charge you 9% in taxes and 18% gratuity. I don’t have any issues with giving someone a good tip, so I really don’t care.
Also, make sure you bring cash because the valet charges $ 10 for parking.
Overall, spa packages are affordable and worth every penny. :)

I’ve been here twice before and they provided me with a cabana coupon with no expiration date. The reason why I didn’t use it the day of my services it was because the day of my last appt. was not the best with the weather. I tried to use it two weeks ago and they refused to accept my cabana voucher. They said, they had made changes to the voucher and had a different paper print since last month. That they couldn’t do anything for me. This voucher was included in my package and now they refuse to honor it. Save your moneys and go somewhere else!
Tip: they expect you to pay 20% tip or higher. Be prepared!
They are a scam!

I got the couple massage deal on Groupon. The massage was just ok. We got a glass of bubble drink for each at the spa and another glass for each at the restaurant upstair. The environment was nice and relaxing, and you can use the pool and tiki bar all day.

Don’t even waste your money on this place. They charge you in advance plus they never answer the phone. It is such a scam

Had an amazing massage by Jimmy would highly recommend this spa and him. Great atmosphere great customer service

Ahhhh let me begin with that! First off the moment you walk in the sound of the waterfall is pleasant and very relaxing had the couples massage pure bliss Swedish massage wasn’t to rough but just right they have the right masseuses for you. Only thing I didn’t like was its only 50 minutes lol well that’s what we paid for but I would definitely recommend this spa. And the men’s area should have had the extras different spas have for grooming and the steam room should have been on for a more relaxing after massage. But over all it was good.

My all time favorite spa ever! My boyfriend bought me a groupon for my birthday last year and I loved it. Ever since Ive come back a couple of more times. They always run really good specials and the quality of the service and customer care is exceptional. Plus the relaxation area is just breathtaking. Highly recommended!

I bought a spa package for my boyfriend for valentines day, and all I can say is that we love this place!!!
Everybody was very nice, very friendly.
They served us champagne and everything :)
I am planning to come here the next time with my mother in law!!!
I totally recommend this place if you want to relax and have a good time,

I absolutely love this place I got this as a Christmas gift the (Luxe spa package) which included a 50 minute facial, 50 minute massage, Champagne and all day VIP access to the tiki hut and I must say the experience was amazing the staff is so friendly and helpful and what made it better was the all day VIP access to the tiki hut I definitely want to go back very soon. PS when ready to make your appointment is better to do it on their website online.

Absolutely loved this place. My boyfriend bought me a groupon for massage and facial. The massage was so relaxing, but the facial I did not enjoy as much. The girl had her phone going off and I mean I don’t mind but at least put it on silent. She only did a 40 min facial as opposed to 50 min.
I saw that there was a couples package on groupon:
50-​minute couples massage
Spa lunch with champagne
All-​day use of a beach tiki hut
Valet parking
ABSOLUTELY LOVED!!!
One person specialized in sports therapy and my boyfriend was able to get his knee feeling 10x better
Only comment is that the robes def need to be replaced.
I really wish that deal was on groupon again! I would purchase it multiple times a year for me and my boyfriend.

Horrible Horrible experience!
First off this was suppose to be a nice women’s day for my girlfriend, her mother and I. We got a whole day experience we were each got different spa treatments mani, pedi’s, facials, massages, lunch and a cabana.
I knew there was going to be a problem before we even went there when it took 2 people (my girlfriend and I) 2 weeks calling every day trying to change spa treatments. NO ONE picks up the phone. How do you run a business and don’t have someone designated to just answer the phone at such a large spa facility???
THAT SHOULD’VE BEEN THE CLUE
None of us had a problem with the actual services. We had a problem with how they run the place and how we were treated.
First off we were told by the front desk that she knows that we changed our services but they’re still the system the way they were originally inputted, so when we get called by the spa girls, that we had to tell them we were different people not to confuse them. Huh? What? Are you people serious? Just tell them you’re so and so and when the manicurist comes our tell her you’re so and so. Because that’s who they’re expecting and that’s what’s on their sheet. Seriously? this is how a business is being run? You can’t go to your people and tell them I am who I am and it’s different than the name on your sheet. And my girlfriend’s mom also swapped her service with mine so she’s taken mine and I’m taking hers? Better yet, since they’re so tramatized and programmed to whats written on this magical sheet you have given them you just cant’ simply reprint the sheet with the correct info?
So we were waited for our manicurist. They called my girlfriend’s mom’s name. As a reaction she answered. Then I chimed in and said, well I’m so and so, I’m taking her spa treatment she’s taking mine. Now the other manicurist came out to do the pedicure. We explained the same thing to her. All of a sudden the first lady flipped out, started yelling, swearing and stormed out of the room towards the front desk to yell at them. ARe you kidding me? your’e yelling at my friend’s mom? ANd we’re at a spa tor relax? The other girl apologized completely but seriously we were so pissed off and stressed out after that none of us could enjoy ourselves.
Then we decided to do the lunch portion of our spa package. They gave us vouchers to a beach front grease pit for crappy fried food. WHo eats fried food during a spa day? seriously?
NEVER AGAIN. We couldn’t wait to get out of there and come home. When is the last time you went to a spa and couldn’t wait to leave?

My friend and I had appts for facials/​massages/​mani & pedis.
We arrived an hour prior to appt time to enjoy a complimentary tiki, by the shore. Nice and relaxing way to start our wonderful spa day.
Once we made it back to start with the facials, put our robes on and went into tranquility. The massage was 50 min, which had me sound asleep. Once finished, waited in a nice area with couches, and complimentary champagne!
Everyone was extremely nice and knowledgeable.
I have no complains, very happy we chose the seven seas spa! Definetly will recommend it to everyone !

I hate to complain but after my experience here the other day, I felt it was necessary. The manager there, May, is the most unprofessional woman I have ever had a conversation with. It’s as if she was prepared with already though-​out responses, as if she is proposed with the same upset customer on a daily basis. I have been here several times prior, but after my last experience — I will never go back, and I have already convinced 3 of my friends to cancel their future appointments.
It was my birthday, and my husband and I were running 15 minutes late so we called and were assured that it would be no issue — mind you, it was Tuesday morning, didn’t seem too busy, if you ask me… We scheduled an hour couples massage with a lunch and champagne all for $ 149 … I get walked straight into the massage room with no time to change into a towel which already pissed me off, it was my birthday and I felt rushed and pushed instead of feeling free and relaxed, how you are supposed to feel at a spa — please correct me if i’m wrong?!
Anyways, she began the massage and before I knew it — it was over! I got up quickly, took a shower and went directly to the reception area… I wasn’t even interested to use any of their amenities. My experience speaking with the manager was rude, abrupt and unapologetic as she smiled and explained that it 100% my fault and what’s done was done there are no discounts, and that I am stuck to pay the full fee for half the services. I continued to argue, and told her to cancel the rest of my package and that I only want to pay for the 30-​minute massage (at full price, of course!)
In the end, I paid $ 55/​massage (30 mins) x 2 = $ 110 instead of $ 149 and receiving the full package. Thank you for ruining my birthday! You know you’ll never see me there again, or anyone who knows me, or even anyone who knows a friend who knows me.

I am updating my review:
Seven Seas Aveda spa continues to be a good bang for your buck kind of a spa. Although they have discontinued some of their promotions, they are currently having a good happy hour one where you get a 50 min massage or facial plus a free drink and app at Kitchen 305 right up the stairs from the spa for $ 49 plus auto 18 percent tip and tax/​tip for the drink and app. You will spend close to $ 100 but you are getting a lot.
Pros: the steam room is really nice. Bathrobes, lockers, towels, and nice décor. Coed. Champagne mimosa after your service. Great services.
Needs improvement: they have a really beautiful center atrium where everyone lounges to wait for their service. It would be nice if said atrium was to be more quiet and zen rather than feeling like a doctor’s office waiting room. I had to listen to incessant chatter from rude guest chatting away. I couldnt de-​stress. And that pretty much the only retreat available besides the locker room and steam room. And the guests werent only to blame. Employees slamming locker doors and talking loudly. This space really should be kept more quiet and zen like. Perhaps signs for guests and a quick word with the employees. Additionally, the spa water available used to have fruit or cucumbers inside. Nothing, plain water. Oh and valet used to be comped, now it is $ 10
The attention to these little details go a long way!

This review is for the manicure and pedicure I received last night. I have used the Spa for massages for about 5 years, and have always been happy — especially with Yusimi and Zelma. They’re the best!
But, last night was the worst manicure I have ever had. The lady who did my mani/​pedi was pleasant and nice, but did mention she likes to get out of there the second she finishes her last client of the day, which I was. I got the OPI gel French manicure, and a regular French pedicure. I posted 3 photos on Unilocal of what my nails look like. 5 of the 10 are all dimpled in the white area. I don’t know why this happened for sure, but maybe it was applied too thick? It was very obvious, and she didn’t say anything to me. I didn’t have the time to stay another half hour to fix it all anyway, so I didn’t say anything. But now that I’m thinking of it, I’m upset because I paid for this service, and it looks horrible. My toes look good. I did tell her that I don’t like having my legs massaged, but I do just like the foot massage. She took that as ‘no massage at all’.
I’m very disappointed with my experience. Now I’m stuck with this awful gel manicure for my vacation.

I will have to go against the grain from the other Unilocal reviews.
I purchased the $ 99 Groupon, went to a real spa for the first time, and left satisfied.
There were definitely things that prevent them from getting a full five stars. When I called their phone number, no one picked up, and there was no answer machine. I actually had to send them an e-​mail. Also, when they arrived at the front desk, the receptionist was really busy but still managed to greet me with a smile. It was first class service though.
The main reason I went to this spa was for the massage, and the man who massaged me gave me a really hard deep tissue massage. It felt uncomfortable at first because it was a little bit too much pressure, but at the end, I felt very refreshed. The facial I was given also made my face feel very smooth.
Valet parking here is very on-​point. You just give the valet parking attendant your keys, they will hand you a number, and then you just validate and leave.
The locker room is very clean. When I went they did not have robes, and the pile of slippers was mismatched. However, I was glady given a robe by one of their staff members and donned a pair of mismatched slippers coming in different sizes.
The waiting room is also very relaxing and is dressed in hues of purple and blue. It is very relaxing on the eyes.
I will definitely come here again if I am in the area. The service is on-​point, and the massages make you leaving very refreshed.