Axiom Auto Group

Wow! Best customer service from beginning to the end! James answered all my questions very honestly and with great detail. I bought a 2014 GS 350 F Sport and I am loving it. James only buys quality cars and they all come with a report from the mechanic. If your looking for a used car, you definitely need to check this place out. No pressure sales or anything. Great service, price and cars. All I want from my dealer is to be honest and James and his team provides all of that and more. Don’t hesitate and check out Axiom, you won’t regret it!

I cannot think of any dealership around as highly as I think of this one. I had been shopping around for a Chevy Volt, more specifically one with the HOV stickers on it. I saw a car on craigslist from Axiom and went to go check it out.
Miguel is my new favorite person. I left for a day or two to keep looking, and the car was sold by that time. But i called Miguel to let him know I was interested in one similar and he was able to find the exact vehicle I was looking for that same day and at a really great price (2013 Chevy Volt). He worked one on one with my credit union to get everything with my loan straightened out. Even my loan representative said she had never had such a positive experience with a private dealership before, and that she felt Miguel was very responsive, respectful, and communicative. I also second that. The people here are extremely respectful and do not try any stereotypical dealer tactics. There is no pressure and they have the utmost respect for their customers.
They also do a GREAT job at detailing the cars. I know because I saw the car when they first brought it in. It looked like it hadn’t been washed or wiped down in six months. Miguel reassured me that it would look almost brand new by the time they were done with it. I picked it up the next day and it looked like a brand new car! I absolutely love it.
I would definitely recommend this place to anyone and everyone who is looking for a car. It’s only been two days since i’ve completed my business with them and i’ve already texted all my friends who I know are looking to buy, and directed them to this place. That’s how much they wowed me! Buying a car can be a painful and annoying experience, but if you go here, it won’t be. I now know where to go when it comes time for me to get a new car.

Have bought my last 3 cars from James and his team (Lexus GS, BMW 535, and most recently a BMW 640 Gran Coupe). The cars were all fairly priced, even below market since I’m a loyal client, and they have treated me really well with no mechanical problems to speak of.
No heavy sales pressure, questions knowledgeably answered, and a good run down of the car history. Knowing James and how meticulous he is about the cars he offers, most are in pristine condition without any accidents or flaws.
With a recent new addition to the family, going to be looking for an SUV soon, so you know where I’m headed.

This review is for Miguel at Axiom! I was in the market for a very specific car and I found one of three within 100 miles of San Francisco at Axiom through
. I emailed to request an appointment to see the car in person and Miguel got back to me rather quickly. We set up the time and of course, I ran late the day of. I emailed Miguel to let him know and he was very gracious to say it was no problem and even moved his next appointment to accommodate my schedule change.
Axiom is a small dealership (we almost passed it on our way there) but their selection of cars is more than impressive. Every car we saw, my car included, looked extremely well cared for and maintained. Long story short, I test drove my car, spent a short time negotiating, then spent the rest of the time working with Miguel to get the best financing offer I could get. He spent the entire time with us, answering all questions I had and gave us space when we needed to speak amongst ourselves.
The small details in the excellent customer service I received and the HIGH quality selection that Axiom has warrants this 5 star review from me. I will be recommending Miguel and Axiom to anyone in the market for a car in the future.
And I LOVE my car. LOVE it. 5 stars for my car too. :)

Glenn is an awesome dude! Funny and customer service was great!
My husband got hit by someone and she totaled his Jeep Cherokee limited. The insurance company gave us next to nothing for the car and since rent is so high we are on a budget. We saw a Jeep they had for sale that was in our price range. We went there was greeted with smiles and he went on a test drive right away. Glenn worked with us on the price of the car, and even let my little dog inside cause it got really warm. He made us feel comfortable and the experience was painless. It was easier than when I bought my brand new Acura. Recommend to anyone buying a pre owned vehicle. They also had really nice cars on the lot. All in great condition.

Here’s my first review on Unilocal.I wish there were half stars, but I think 5 is appropriate given the limitations of the rating system and given I am now a customer.
I just bought a used BMW 3 series that was still under the manufacturer’s warranty from Axiom. Honestly, if I was wanting to put in the time, I probably could have gotten a better deal. But here’s the thing: the deal I got was ultimately very fair and the incremental savings I could have gotten wasn’t worth the additional time, inconvenience, and uncertainty associated with the potential savings for me. Axiom wasn’t the cheapest option I found. If you’re looking to maximize your ability to score an other worldly deal, then this probably isn’t your place. You’re better off trying to find a private party seller that’s motivated to sell. Axiom is in my opinion a good option for someone in the market for a luxury /​near luxury brand used car that is in good /​excellent condition, that’s been checked out by folks that are knowledgeable about cars and priced fairly. It’s an especially good option if you’re not able or willing to do a bunch of research, car searching, test driving, and inspection yourself. Comparing their prices with the big dealerships and Craigslist, I found that they were reasonable and fair.
This is my 9^th car purchase and all of them until now have been private party sales. I don’t know if it’s because I’m getting older, but the hassle of continuing the search when I found something that I was 99% happy with didn’t seem worth it. Thanks to James the owner for making it a relatively painless process.

Horrible experience with the sales staff. I showed up to inquire about prices of cars I saw in the lot. I immediately got short and impatient service to my questions about BMW, Audi, and Porsche models. The sales man didn’t seem interested in helping me at all, even though no other customers where there. When inquiring about financing he insisted there was no way I could get it. When leaving, he yelled at me and accused me of being a «fake» customer because I showed up on a bicycle. He said «I’m not stupid, you are pretending to be a customer so you can lock your bike up here». «If you do that again YOU’LL BE SORRY». Compare that to another German car dealership down the road, with a bicycle rack, friendly service, and a great selection. Don’t waste your time here.

I’ve recently bought a Mini Cooper S from Axiom. The car is in great condition as they’ve advertised. Both Hyson and James are very professional. Overall, it was a very pleasant car buying experience. I’d highly recommend Axiom.

I had a really good experience buying a used Audi from Hyson at Axiom.
He was good about letting me know when the car was back from detailing and ready to be seen.
When my girlfriend and I came in to see and test drive the car, he was polite, low key, and no pressure; I also appreciated that he included her in the conversation, since she’d be using the car some, as well.
Price negotiations were straightforward, with no lame tactics. I was happy with what I paid, and I’m really happy with the car.

I have been looking for a very specific vehicle for over a year. I have talked with many dealerships and by far Hyson Vang at Axiom was the best experience I had so I decided to give them my business. He helped me set expectations right and didn’t pressure while I was looking at similar vehicles elsewhere. He is more personal in his communication than your regular car salesman who uses email templates and has to pause to remember who you are.
I would highly recommend visiting Axiom before a manufacturer dealership!

I recently bought a used BMW 328i with James and Howie. Coming from different country, sometimes it is hard to buy a used car in US. They make the process goes easily and I highly recommend them if you are looking for great used car.

James Lee & Glen– Real classy guys!
After doing some extensive research on my next car purchase for the past year or so, I scoured the internet looking for great deals and reputable car dealers. I finally decided to go with James Lee and Axiom Auto Group.
I corresponded with James almost a year ago inquiring about some of his vehicles. At the time, I was able to locate the vehicle I wanted, but not at the budget that I could afford. Since then, I was able to save some extra cash, raise my budget level and was able to strike a deal with James at a very fair and comfortable price point. I ended up purchasing a nice G-​Sedan that was in tip-​top shape from Axiom.
James filled me in on the history of the vehicle and I did confirm this information on the Car-​fax report. He is very courteous and patient, especially when he left me alone in the car on the lot and let me fiddle around with the sound system after coming back from a test drive with him. 15 minutes later, I walked in the showroom and sealed the deal.
The transaction was very smooth and none of that typical dealer-​type pressure based on commissions that I’ve experienced in the past with those «Big-​Named» dealerships. James is very meticulous about the vehicles he sells on his lot and only sells vehicles of the highest quality and upkeep. Any dealer can spice up a car with a cheesy detail and make it look good from the outside, but with James Lee, you’re not only getting a nice looking car, but one that I feel with last a very long time. I was hoping to talk down the price a bit, but instead James threw in a free full-​detail for use on any of my other vehicles.
On a side-​note, extended warranties are available on the vehicles in case you want that extra piece of mind.
I had a very awesome experience and I hope the next person who purchases a vehicle from James will too. Kudos to both James and Glen for making my dream car purchase a reality.

I think I should update my rating for the company.
I filed a claim to Bureau of Automotive Repair and they did an investigation on my case. The conclusion:
1) It is legal. Dealerships don’t have to pay for registration of their inventory.
2) If you operate a vehicle even one day on the streets, you have to pay the entire year of registration.
3) It was just bad timing to buy a car at the end of it’s registration cycle.
I still think that the company could inform me about this pending fee that I will have to pay. But overall the situation is not as bad as I thought it is.

The ol’ bait and switch…
My wife and I went here to take a look at a 2008 G35S they had posted on Craigslist. I already had an apprehension regarding used car dealerships but figured it wouldn’t hurt to take a look.
Long story short, we liked the car and started the process to crunch the numbers. We were quoted a number which was a little less than what they had on their sticker. Cool… Decided to think about it and walked away.
Next day test drove another 2008 G35S (from a private seller). Wasn’t as clean as the one at Axiom but had less miles and was significantly cheaper.
Called Peter at Axiom the very next day to see if they could meet us half way and agreed to over the phone (basically they wanted 21 300 and the private seller wanted 19 000, he agreed to 20 000). After taking 2 days of talking it over with the wife, we decided that the one at Axiom for 20 000 was the better deal. So she called Peter back to take the deal (and see if they can have an extra key made) and low and behold he said that HE NEVER QUOTED US THAT PRICE! Are you kidding me??? Are you calling us liars??? After arguing with my wife over the phone a couple of times, and actually talking to the manager, we decided to make a purchase at Dublin Nissan of the same car (same color and everything) with about 5000 more miles for less than the original quote of 20 000.
Good luck with the sale bro. I see that it is still sitting there at the lot as I write this.
Note: This is my very first Unilocal review but I felt inclined to write it as we almost got duped by some slimy used car tactics.

I recently had my first experience getting my car detailed here. I own a black 2008 Chrysler 300c SRT8. I decided to give this place a shot after reading their great Unilocal reviews and their advertisement on Craigslist for specializing on detailing black and dark color vehicles. Upon arrival, my observation was the place is a small lot but very clean and nice choices of luxury vehicles. I was greeted by James and we spoke about the details of the detail work I was having done with my car. After a few minutes of talking, I was quoted $ 125.00 more on top of what was originally quoted to me over the phone (Not by James) which was $ 175.00 and I was very unhappy about the situation. After a few more minutes discussing my concerns about the change in price quoted, James kept his composure in trying to work with me and I agreed paying $ 250.00 as oppose to $ 175.00 originally qouted to me on the phone. What he told me all makes sense from the size of my car to the 3m tape that had to be removed from my door from the door moldings I removed (which I knew was alot of work) but I felt like they should’ve honored the price they quoted me over the phone as I provided all the details before going down there to the person I spoke with over the phone.
Moving forward, the detail work took approximately 6 hours but I was very satisfied with the final results. I’m still not very happy that I had to spend $ 75 dollars more than what I expected to pay but James and his detailer did a really good job on my car. I will be doing business again here for detail work. Thanks James!

We just bought a 2009 Audi A3 from James this past weekend (8÷26÷2012). The experience working with James was nothing short of what was mentioned in his past reviews. His low pressure yet more than willing to work with us approach worked very well and we drove off with the car with everything taken care of in less an hour!
James has good taste in cars and did his research extensively to price his cars aggressively. More importantly he was more than willing to work with us to seal the deal.
Great dealer and will come back again. Highly recommended.

It’s been almost 2 weeks now since my car has been washed by you guys and I just want to say that you guys did a fantastic job washing my car!!! It’s been awhile since I have my car washed and waxed at the same time for the price that you charge… it’s very, very reasonable and the service are definitely good. I just hope that you guys won’t raise up the price by summer :-)
I forgot the guys name who washed it but I was watching him and what I notice is he took his time and washed the car like it was his own which translates to = personal touch!
Also, what surprising about it is, since it was a car dealer, I thought the car wash was just a side job to talk you into getting a car from them but to my surprise, they didn’t even mention anything about their car and the conversation was strictly about the car wash service.
when I’m ready to get a car, I will definitely try AAG first :-)

Bought a Mercedes C350 from Axiom a few weeks ago. They posted on craiglist for a pretty good price and I ended up getting a really sweet car in fantastic shape for much less than the big dealerships. The car was in awesome condition as were all the cars on the Axiom lot. The guy I dealt with, James, was very professional, no pressure, and not the typical cheesy car salesman — definitely a cut above the rest and takes being a true professional seriously. This is a smaller size car lot, but presents like a big dealer = nice showroom, cars in premium condition and very clean, plasma TV in the showroom and great customer service…
Anyway, great company to deal with and I would definitely buy from them again and recommend to a friend.

James is great, just bought another Infiniti from him this past weekend. Car was in excelent shape and low miles. We were in and driving the car home in less than 2 hours.
Like other’s have said in their review’s, James is very low pressure and lets his quality in luxury cars sell themselves. He is very knowledgeable about all his cars. He had the one we bought sent to the local infiniti dealership for a full service and to have any outstanding sb’s completed.
Thanks again James, we’ll definetely be back in the future.

Just picked up our 2008 G35 from Axiom Auto Group today. The car was immaculate. It was hard to find any flaw with the car, and we got a great deal on top of that. Although the inventory may be small, the selection is superb: nothing but excellent condition cars with low miles!
We received excellent service with the highest professionalism from both the saleman (Paul) and the manager (James). There was no pressure to buy. We decided to buy because we knew we couldn’t find a better condition car for the price. We would definitely come back to Axiom for our next luxury ride. I would recommend this dealership to anyone looking for a luxury car.
SV