Fun House Theatrical

Looking for body paint for a commercial audition (I know, right?) and they had just what I needed!

This place has everything and, very helpful staff

I was looking for Star Wars costume items (picked up Jedi robe and light saber) and they had what I was I wanted. The store owner was very attentive and helpful. For the Sunnyvale Mountain View and Santa Clara area, finding costume stores that are open year round is a challenge, so their location is very convenient.

Me and my girl friend were currently looking for some Star Wars costumes and accessories and decided to check out Fun House Theatrical to see what they got. And boy do they got a lot. Since we were thinking of dressing up and getting ready for the new movie Star Wars VII: The Force Awakens, I went ahead and bought a Luke Skywalker Costume with Lightsaber and she bought a Princess Leia Costume with Blaster, which were all brand new. They also carry Obi-​Wan Kenobi, Yoda, Anakin Skywalker, Darth Vader, Stormtrooper, Jedi Hooded Robes, Sith Hooded Robes, as well as some new ones like Kylo Ren, Captain Phasma, and Finn! If any Star Wars fans are interested in dressing up in their favorite character, don’t hesitate to stop by and have a look. You may find what you’re looking for.

Went there today for the first time to buy a costume. I found a Marilyn Monroe dress and decided to try it on. First problem is that they don’t have a dressing room. When I asked the lady who was working there she told me I could just try it in the store. Over my clothes? Ok, So I just put it on over my street clothes. It seemed to fit fine and I was in a hurry on my lunch break so I decided to buy it.
I also tried on a couple wigs and had to buy a wig cap (perfectly reasonable) but I didn’t find one I liked.
They have a «no returns or refunds policy» which I think is fairly normal a couple days before Halloween.
I ended up going to another store to get the wig and I was all set for my Marilyn costume! Yay!
It’s pretty low cut so when I got home I wanted to try it on to see if the strapless bra I owned would work or if I’d need to figure something else out. I put it on, tried to zip it up, and BAM! Zipper breaks. Keep in mind I had tried it on over my clothes in the shop so this is not a size issue. I was able to zip it up all the way and then it just came apart. It’s dunzo.
I called the number on the receipt and the lady who answered basically told me that I was SOL because of their return policy. I told her I understand but that this was an exception. I bought it a couple hours ago and it is defective. After some back and forth she told me that she was just a temporary worker and would be gone in two days. No manager available.
So basically I just wasted money on a brand new costume that will never be worn (as well as a wig purchased from another store) Customer service was no help at all and was quite condescending on the phone (she kept calling me honey).
I definitely wouldn’t shop here again and would warn anyone else that they are not reasonable with their policies. I get the reason they make the NO RETURNS rule: so that people don’t buy a Halloween costume, wear it once, and then return it, but to me they should make an exception when they sell a DEFECTIVE item and then tell a customer that it’s not their problem. Really disappointing.

Don’t waste your time at a big seasonal chain store… this one has everything you need and no long lines.
Support small businesses!!!
The employees were pleasant and helpful.
They don’t have dressing rooms, but they have a few mirrors placed around the store. I tried mine on over my clothes and it worked out fine.
I was really impressed by all of the merchandise they have! I found a one of a kind costume that I’ve never seen anywhere else– online or in stores. I’m pretty sure they have some vintage stuff there too.
I also loved the fact that it’s two days before Halloween and the store wasn’t jam packed with other last minute buyers like me. Just other easy going locals.
Anyways, go check out what they have to offer. You will be impressed too.
The key to having a positive customer service experience is to BE NICE! You get what you give.

It’s Halloween, and the Kryolan pigment color I need for body paint is sold out everywhere online because it’s suddenly THE cosplay color. Turns out Diddams has very limited color stock, and Kryolan in SF wouldn’t ship. Kryolan referred me to this little store as a last hope. It’s such a tiny storefront and tucked away that I drove by it twice. You walk into a chaotic world of jumbled curiosities and walls stocked to the ceiling, a theatrical supply shop and a flag store and then, what appears to be a telescoping back room that seems like it can’t possibly be there, full of even more costumes.
Tons of Ben Nye & Kryolan and stage makeup supplies of many varieties in long glass display cases. Amazing: the prices are exactly the same as what I’d found online, which surprised me with a brick & mortar store. It as a bit of a treasure hunt, as the organization is a bit chaotic, and you need to be patient and willing to point and dig through some bins. However, the staff was so eager to be helpful and pleasant that I’d gone in for an $ 8 color, and ended up adding and adding. I spent about 8 times that, building myself a pretty thorough professional makeup palette kit in one outing because I could see all of the colors and compare them, something you can’t do online. I was happy to be supporting a local small family business and to have a resource inventory of costume supplies year round.

Great place to buy Ben Nye cosmetics! They have a huge selection and very affordable. Staff is super sweet and helpful! I will definitely be back for some more Ben Nye products.

Awesome selection. Reasonable price. The owners are very sweet and helpful and have great ideas.

I LOVE LOVE LOVE This place. Totally awesome selection of costumes and other things. Wonderful and friendly customer service. Do not miss out on this place.

This place is awesome! They’re a family owned costume shop open year round. It’s located in Sunnyvale, right next to 24 Hour Fitness. I was looking for a masquerade ball mask for a New Year’s Eve party I was attending. I didn’t have time to order online cause I wasn’t sure if it was going to get it in on time.
I checked out Fun House Theatrical/​Flag House and they had a good selection of masks in stock. It was nice to be able to try them on and pick the one I really liked. A sweet, older lady helped me out and made my first visit very pleasant =) I believe her name is Rezan. They also have all types of flags. From custome flags to international flags and more! Never seen a store like this, I’ll definitely be going back.