Jenny Jinying Zhang, DDS

I don’t think Ms. Zhang is an honest doctor by any measure, nor she’s professional when working with patient. However, she is damn good at collecting my money.
Stay away from her!

Never go there! I had tried several different dentists in bay area and this is the worst!
1, All they want is the money in your pocket. The dentist never concern about you. They charge you as much as they can.
2, You can never make an appointment on Saturday, except you are a new customer. Even with appointment, they can ask you to wait for more than half an hour. The stuff is neither nice nor friendly.
3, My experience with the dentist is really bad. They only have one dentist Jinying Zhang, she takes care of other stuff in office too much and can’t concentrate on me. And actually she is not very skilled. I didn’t find this until I saw other dentists.
I would give zero stars if I had the option. Go somewhere else, everywhere else is more professional than this one! Don’t waste your time and money. For me, I’ll never go back and never spend a penny there.

The experience was really bad. The assistants and the dentists aren’t professional at all. Their service isn’t careful and it seems that they just want to charge you. I went there several times, and the assistants and the dentists changed fast, which means that it is really not a good place for them to work there either, otherwise they will choose to stay. Overall, I don’t recommend this to you.

I was recommended by a co-​worker to Dr Zhang. She is professional, ardent and patient to all her new or old patients. Most important, her skill in dealing with various dental problems made her excellent in reducing patients time and pain. Unlike many other dentists, her usually can pinpoint the key of your teeth issue and make you smile in a shortest period.

My family has been going to Dr Zhang’s for two years. We were referred by friends who has been patients of hers for years. The experience has been very thorough and painless. Even when I went for my checkup at 36weeks pregnant, they were very gentle and had no problems. When they find problems with my teeth they always offer me options and suggestions on what to do and when to do them.
I was never pushed into doing anything I was comfortable with. For example, I had some pain with my wisdom teeth and wanted to take them out, after Dr Zhang looked at the x-​ray she said the roots were too close to the nerves and would be risky. She suggested I go to a dental surgeon for a second opinion and offered the more conservative route of clean and monitor. I went to the surgeon for that second opinion and was told the same thing, that it was too risky so I left it alone. So far I haven’t had any problems with those wisdom teeth again.
Dr Zhang is main dentist, but all the other dentists and assistants are equally nice and able. I’m happy with our family’s teeth there.

Dr Zhang has been taking care of my teeth since 2009. I’m really impressed with her experiences and knowledge. She did a fantastic deep cleaning job which, to my surprise, did not hurt that much (I didn’t use anesthetic and 3 hours later I was able to eat). It also got the job done — there was some infection in my gum and after the cleaning everything felt much better.
I’d continue to use her as my dentist and would recommend her if you are looking for an experienced professional.

Dr. Zhang did quite a number of major operation on my teeth. I am very satisfied. The most difficult one is the implant on one of my front tooth. I did see she tried so hard to match the color of the other front tooth. She is so considerate. She remembers all my family member’s name all the time, even when I was working out of state and saw her once half a year. Her offices are comfortable and clean. Her open time makes me always comfortable for appointments. Her office staff is courteous and friendly.

We were introduced to Dr Zhang by one of our friends, who is working in Google, and saw she’s been recommended many times in Google’s intranet.
My family have been going to Zhang’s office for 4 years so far, her clinic is clean, very new equipments, all ladies there are very friendly! the teeth cleaning process is very gentle but effective! Dr Zhang always consults with us whenever forming a decision about our treatments. My mom’s tooth implant has been done very successfully, with only 3 visits, since she is just visiting us with no insurance, Dr Zhang’s implant charge is very affordable compare to other quotes we’ve got in the bay area.
I will highly recommend Dr. Zhang.

My family has been with Dr. Zhang for years. It seems that most people are here through friends/​co-​worker referral. She knows her patients by first names and they stick with her and continue to bring friends over the years.
Service is thorough and quick with minimal waiting time. The office space is clean and bright. The front desk is professional and polite. If there is anything I’d like to change, that’ll be the music they play in the background. Even though very soft, hey it’s so 80s!

I’ve been patient of Dr. Zhang for years, since she was at West San Jose location. She’s a great at what she does. This Sunnyvale office is clean, bright, eqipments are all latest technologies.
I recently had a small chip off a tooth, originally crown was considered, but after her careful examination, she decided to do on-​lay, and on the day of surgery she decided to do just filling, each change is more conservative, less invasive, less pain, less anesthesia. I walked away with minimum numbness and can have lunch as normal. She always puts patient’s comfort beyond her own benefits. I trust my teeth to her.

My family and I had been going to Dr. Zhang’s office for a few years, back when she had only one office in Campbell. Overtime, the things I found annoying about her and her staff got increasingly worse and became downright dishonest. In truth, there are too many stories to tell but to name a few offenses: a bruised lip from an unskilled assistant banging tools around in my mouth while getting a filling; badgering me to pay for an expensive custom filling made in-​house by telling me I’m a smart person and should do it; acting sketchy when I mentioned I got my teeth whitened at a spa and «concerned» that the spa may have charged my insurance (they did not) and that I wouldn’t have enough coverage left… this was what made me certain that my insurance company was being charged for extraneous things.
My parents were persuaded into getting unnecessary deep cleanings that shockingly only took 30 minutes to complete instead of the two separate thorough visits other dentists do. I have no doubt in my mind that this was pushed in order to collect what was left of their coverage at the end of the year. The kicker is that during the «deep» cleaning, it was found that my dad had a cavity, but due to the «deep» cleaning cost, he had met his maximum amount of coverage so he would have to pay out of pocket. Really?!
I don’t tend to write reviews on doctors and dentists but know how overwhelming it can be to choose someone to care for you. I turned to Unilocal to help me find my current dentist (who I really like and trust) and hope this review will steer someone clear away from Dr. Zhang.
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I received a very cordial email from the office of Dr. Zhang, which I do appreciate. I believe it is up to the reader to be objective and choose whether or not to seek care from a particular provider.
Edit: My mistake, the first office was on Hamilton Ave, in San Jose, NOT Campbell.