LabCorp

This is the first review I have ever written. One of the worst experiences I have ever had. The management is rude and has zero respect for patient’s time. They make you wait for hours even if you have booked an appointment. Walk-​Ins are higher priority because appointments are confirmed business.
You cannot pay the bill online though your insurance site. The online option on their website requires an invoice number which you never get. They bill you through the nose and expect you to take time off work to come and beg them to accept the payment.
I cannot imagine why they are still in Business.

I went there on Saturday for a test with an appointment. It was quick, I was done with test within 15mins including wait time. I met friendly staff that day. Taking appointment was easy online and booked just 2 days before. Parking was easy.

Terrible management. Came here the other day at 11 was told to sign in and that I would just come back and 1 for my drug screen. Come in at 1, manager decides that I should be at the back of the line instead and decides to put everyone who came in after me ahead of me. Complete ass backward logic.

Had my blood drawn here for the first time and did not catch her name but she was very friendly and made me feel at ease. Super easy process as I was in and out.

This place is absolute garbage, made an appointment and now they are telling me I have to wait till 1 for my appointment? How does that work? This has to happen today and the people at the desk seemed like they had no idea what they were talking about, these «doctors» need to go back to school or something. If I didn’t have to come here because of my work I never would’ve stepped foot in here and I can see why this place is rated so poorly would give 0 stars if I could, learn to be respectful and actually learn to talk to people you pieces of shit.

Arrived at 12:30 and waited over an hour to drop of a simple sample. They have an incredibly jumbled system that allows walk ins but will continue to push you back each time there is an appointment that shows up, even if the appointment is early. I’d say that having an appointment speeds up the process but the techs underestimate the time it will take and they are not very welcoming or polite. You sign in on a clipboard and then they call you to enter in your information and then call you a second time to do the tests. It’s slow, boring, and not an easy process. They need more techs and a better system and I would suggest doing appointment only. Will absolutely never return.

Plesant staff but no in a hurry.
If they tell you 15 minutes plan on over an hour.
I mean how long can it take for the four people
ahead of me to pee in a cup.

Very long wait. Unhelpful staff. Weird pocket of misery.
I wish I drove to an other service center.

Worse customer service ever. Came in a 3pm and waited while 3 «specialist» sat around. I waited over 45 minutes to get my blood drawn. Just ridiculous!

I got here before they were able to do any drug testing (they don’t do drug testing between 11am and 1pm) ok my bad for not calling for business hours. i asked the man working there if I needed to do anything and he just told me to have a seat since they couldn’t do any testing until 1. After I sat here for 45 mins I notice a swath of people come in and sign into a sign on sheet. So I sign in. He then proceeds to take everyone else in front of me. What should of taken 5 mins took 2 hours.

— They do the tests only if you get a document to the lab.
— They cant print a document even if you email!!!
— Cant access a email !
— There was one white lady who was so ignorant and racist women.
Me and my wife had waited there for 1.5 hours then came to know that we need to get tests in written document. Then we tried to fax it their fax machine. Did not work and finally had to go to fedex and get a print out. After doing all this we had to wait again in line! for another 2 hours!!! I hate this place!!!
DISGRACE TO SUNNYVALE TOWN!!!

This place sucks. I brought my dad in to get his blood drawn and the two workers at the desk just kept talking. We have been waiting for 30 minutes already and there’s no other people around. Bad customer service!

Slow, disgusting ugly waiting room room full of people no one wants to be around. Don’t spend your life in this dump.

Oh man. This place is such a disaster, only thing you can do is laugh and get ready to spend all day here. Walked in, 5 other people waiting there looking like they are going to burst in frustration. Two workers one Asian lady and one Indian lady didn’t acknowledge me or anyone else that came in. Just rustling around with papers, didn’t glance up once.
I sit down and the ladies next to me grumble about how rude these workers are. One lady gets up to the front desk and says, «Please I have to pee so badly! this isn’t healthy to hold it this long, and my appointment was an hour ago.»
The Indian lady looks up with a scowl, sarcastically laughs and says, «Okay, you can wait. It’s just urine.»
Twenty more minutes go by. The ONLY saving grace for this place was a white male worker named Leo that came in. Once he was behind the desk people started being helped and acknowledged. Finally my turn came, he was very nice, polite, and I was done in 2 minutes.
Holy cheese on a cracker I am NEVER coming back.

The staff in this LabCorp are very helpful. I have small veins and the staff called Rihanna (I think I spelled right) did a great job of finding my veins and drawing blood quickly. Thank you!

Organized and polite… They have raised the Barr (my last name is Barr) So much better than the other (quest diagnostics sucks)

One star for having a worker there that is rude. The Asian lady is extremely disrespectful. No smile. No niceness. Yelled my name several times from a distance behind a wall when it was my turn. She kept yelling my name while I was hurrying. She is gruff and blunt.

I’m sitting here waiting for a drug test as my new job required one. Seriously make an appt or be sent here by your doctor, otherwise you’ll be here waiting for one hour.
The place is seriously not welcoming. Hardwood floors, white walls. Boring and unwelcoming. The staff is so unfriendly and kind of mumbles and expect you to understand them.
I am 8.5 months pregnant and we all know how hard it is to hold your bladder. And they tell everyone, appointments come first. But why is it that some people who had no appointments are in and out before me?!
Seriously, I don’t recommend this place what so ever. Go somewhere else for your drug test, blood draw.

Came I’m at 9 am and I’m sitting here having to pee, but I have a drug test. I’m trying to hold it and after 2 hours of sitting I cannot any longer.
I ask the rude Asian lady if I can just pee in the cup and you guys can hold it till my turn. Nope the lady doesn’t even let me pee! My bladder is about to explode still sitting here at 10 30 am!!!

OK this is a place where people get drug tested or blood drawn, so I didn’t expect it to be the happiest place on Earth.
But surprisingly, I found the staff that I encountered to be pleasantly chatty (amidst the glum silence of those awaiting their turn and a few screaming kids who couldn’t keep away from the cooler).
I personally wouldn’t bring my kid here if it was just me getting tested. If you can find a way to keep your kids somewhere else, I’m sure everyone would appreciate the absence of them. It’s stressful to know you’re going to be pissing in a cup or getting poked. Unless you like that sort of thing… some do. Not me.
It’s bare bones. There’s a big carpeted space. Like carpeted like office-​grade berber and a water fountain. There don’t seem to be enough chairs for personal space, if you get my drift. Any time someone gets up to go to the counter or to get a drink of wah-​wah, all eyes are glued to them because there’s nothing else to stare at (unless you have an iPhone).
My suggestions are relatively inexpensive: Add a few plants, paint the walls a light hue, get a large fish tank that’s too high for little kids to slap their hands against Have a children’s reading area (because people are going to bring them anyway), or a flat screen TV, with some sort of looped fish tank or beautiful landscape scenes… my dentist office has that and it makes a huge difference in the stress level/​waiting room atmosphere. Even if it has trivia or facts or movies that you have to see or whatever, that’s good enough. Bland pop on the radio just doesn’t cut it.
But honestly, given what it is, I enjoyed chatting with the nice young lady who laughed at all of my jokes and was painless w/​the needle. Extra star for not putting one of those super-​sticky Band Aids on the gauze that take a couple of layers of skin along with it when I rip it off, and using a stretchy tape instead.
Good parking, easy to find locale.
Oh yes, if you can make an appt. online, it makes life a LOT easier.