Made In Japan, USA, Europe

I was an ASE Master Tech and owner of a muffler shop for 10 years and performed subcontracted exhaust repair work of over 100 shops in the communities surrounding Sunnyvale/​Mt. View. My shop closed during the Great Recession as many shops did. But, from getting to know so many shops, Made in Japan has been the repair shop that I have chosen to do all of the repairs on my vehicles. I no longer have the facilities or inclination to perform repairs to my vehicles; 2011 and 1991 MBZ, 2001 Jaguar XKR, 2004 Lincoln. Unlike many customers, I have the background and experience to question what a repair shop recommends for repairs. The recommendations Made in Japan have made have always been sound, justified, and preventative when appropriate. As skeptical and stubborn as I am (my wife will attest to this) I usually want to question the recommendations. Those recommendations have always been excellent and correct. I have always been treated honestly, fairly, and in my best interest. Their opinions and diagnoses were better than mine and what I expected. We have also had extended warranties and they understand what is necessary to make sure the work performed is covered, unlike some dealerships I have had experience with. Speaking as an expert in the industry, I highly recommend Made in Japan for their technical expertise, integrity, professionalism and value. You won’t find a better shop.

My wife’s 1994 Acura Integra was stolen but thankfully recovered a little over a week after Halloween this year. The door handle, ignition cylinder, and wiper switch were damaged. Our insurance covered the repair and I was referred here by Maaco Sunnyvale because we also had body damage to fix that was out of pocket. The folks at Made In Japan did a great job with completing all three of the repairs and they were kind enough to drive the car down the road to Maaco for the follow-​up body work and paint job. Thanks Made In Japan!

The shop saved me $ 1000 compared to the dealer and another independent shop. Brought in my 2006 Lexius IS250 with a shifting issue that was diagnosed by other shops as a computer problem. Made In Japan spent more time verifying the problem and then installed a replacement computer. After some reprogramming and road testing, the car was returned fixed — shifts smooth now. Will definitely consider them again for any other issues with this car.

Always excellent service! They have kept my car in perfect condition for over 15 years. I can not speak highly enough of the work and kind service. With the general maintenance done my cars have lasted decades. Made in Japan is the BEST!

I was in an unfortunate situation where I had to have my car towed for emergency repairs. I hadn’t been to Made In Japan/​USA/​Europe before, but figured they would be good, since they are recommended by AAA. But still, I wasn’t sure how good they would be. Was I pleasantly surprised! They quickly diagnosed the problem, took the time to explain it to me thoroughly, and had my car ready for me in just a few hours. Very knowledgeable and professional. Nice clean, well-​organized shop. Really customer-​service focused. I will definitely be bringing my car back there for any future service or repairs.

Kept our cars running for years.
My wife and I have been going to Made in Japan/​Made in USA for years and years. We’ve always had great service. All of Moshen’s recommended repairs all are very conservative. For example some time ago one of our cars continued to stall. Moshen said it possibly needed an oxygen sensor but he was a bit reluctant to recommend it. He said the part was expensive and it might not fix the problem. I agreed to take the risk, and the fix was perfect. Moshen and his mechanics are very, very good.
Made in Japan has moved from Mountain View to a really nice facility in north-​east Sunnyvale. Although the location is possibly not the most convenient, Made in Japan will shuttle.
I’m happy to give Made in Japan an absolutely top rating.

Great experience! Mohsen and his staff were very professional. They kept me updated on the service status and worked within my budget. I appreciate all they did to get my car running again. And they even washed my car!

I’ve been going to this shop for years and always come away with quick and quality service. They know their cars. I’ve always appreciated working with Mohsen to get my car diagnosed. Highly recommended.

Don’t ever go to this place. Mohsen is nice and professional, the quality of work done is decent, but they do not treat your car well. After I picked my car up, it started making weird noises within 15min of driving, a problem I had never experienced before. Mohsen refused to take responsibility, and wanted to charge me additionally for fixing it. The worst part was his technician reversed really quick and rammed my front wheel into a fork lift, leaving bad scratch marks — yes I saw it happen right in front of my eyes. Worst experience with a mechanic shop ever. I feel really terrible seeing my car mistreated like this.

So impressed! Mohsen is a great guy and my tricky problem got solved quickly. They’re understanding and worked with me to get the best result within my budget. I’ve had bad experiences at other places, so I’m relieved I now have a shop I can trust!

Mohsen is a great guy, he knows his stuff, he is flexible and can work with you to get things done, the staff is also knowledgeable and get things donr fast. They also have shuttle service which can help a lot

I discovered this place based on their new location close to my work and was having a clutch issue with my rx-​8. They were able to diagnose what was going on which turned into a warranty issue that I got fixed at Mazda. I later returned to get 2 tires replaced and was very happy with the quick and friendly service. Mohsen and his team are professional yet personable. This is an honest service shop which is hard to find around here.

In the middle of their move from Mountain View to Sunnyvale, Mohsen took the time to service our Honda van on a Saturday to fix a sliding door and a brake problem.
Mohsen kept us fully informed about what the problem was and the associated options /​costs so there was no surprises when we came to pick-​up the van.
Mohsen’s staff repaired all the problems and we had the van back later the same day.
The folks at Made in Japan, USA, Europe Sunnyvale are professional, have excellent service and communication. My life just got easier.