Wong Jason Optometrists

Be ready for a long conversation :)
Seems to be a great guy that knows his stuff.

I went to costco sunnyvale to get glasses just to avoid headaches while working in front of the
computer.
I don’t have any sight.
Dr. Wong specifically suggested me to get reading glasses.
Then He started pressuring me to buy another pair of glasses meant for driving. I declined the «glasses meant for driving».
Then finally after 1 week I received my reading glasses.
I have no idea what he ordered but the glasses were too strong that I couldn’t use the glasses for more than couple of hours.
My eyes were getting strained
Then, when I went and complained, they said some others were also having the same issues.
Dr. Wong, please don’t order strong glasses that damage your patients’ eyes.
I came to your clinic to fix my eyes not to damage them.

Even tho I hate how it’s always crowded, but the staff and doctor are super polite and have so much patience… they try to fit you in instead of making you come back next time.
I got a lighter prescription comparing to last year and felt weird, so I went back to double check. The staff answered my questions right away without talking to the doctor (which saves me so much time)
They have all sorts of contact lens so I dont even need to wait for them to order for my fitting. (most other places needs to order and have me back for the fitting)

Agree with what one another reviewer said below:
Rush rush eye exam, you’re done before even starting.

Dr. Jason Wong is great– he is efficient, yet very personable. I went to him for a contact lens fitting and he explained the pros and cons for the different lenses out on the market and helped me choose one that works best for me. I have recommended all my friends and family to see him and will continue to go to him for all my lenswear needs.

This happened in 2011, but I feel I must confirm some of the other 1 star reviews of incorrect prescriptions. I took my daughter to an optometrist who gave her a strong prescription. I wanted to confirm it so I took her to Dr. Wong. He and his staff convinced me that she needed a much weaker prescription. He was so personable and confident that I used his prescription instead. After 1 year of still not able to see well, I took my daughter to a 3^rd optometrist who confirmed the 1^st optometrist was correct after all.
I felt so bad for my daughter and was so disappointed in myself for my poor judgement. I’m not sure why/​how Dr. Wong’s prescription was so wrong! I only hope that other patients are getting the correct vision prescriptions.

I always never enjoyed going to an optometrist, but Jason Wong made the visit enjoyable and worth my time. The eye exam for glasses and contacts was quick, which I prefer since I am always busy. Dr. Wong is a great conversationalist and very educated. I would recommend to anyone.

I have been coming here for about seven years. Luckily for me Costco takes the insurance my employer offers me which is great. When I first got my insurance I didn’t kno if Costco took this insurance so I scheduled an appt elsewhere. Let’s just say worse idea ever! I left angry and with no prescription and rushed over to him after confirming they take my insurance. Within 30 min of arriving I left with my new glasses and contacts prescription. Nice, easy and so fast. He is to the point and it never takes me long to get my prescription, which is great I work full time and am a full time student. I don’t got time to waste!
He takes MES insurance just For your information. The Costco optical department also only takes MES I believe.

Had to go year quite a few times over the last decade or so. They have all been pretty decent experiences. No issues.

Came by on a whim after work to get a copy of my contact prescription. Although I requested the nice girl (Kat) email me a copy, she said they can only fax it to me… My rebuttal, it’s almost 2015 and you don’t have the ability to email it?! It was ok, I didn’t have a place to be so I figured i’d just stop by and munch on some free samples as well. kill 2 birds with one stone. Anyway I get there to be greeted by the pleasant assistant Kat and she gives me my prescription right away and some free goodies (sample contacts) to my surprise. I left a happy man and able to see without wearing my glasses. Definitely would recommend! I’ll be back again.

Doctor no show!!! WTF?
They open at 10:30. I’ve called in a week prior to make an appointment. I wanted 10:30 spot. but they put me in at 11AM telling me doctor has to get ready this and that or something. Okay thats that. So i show up at 15 minutes earlier. No doctor in sight. They said doctor did not come in. Doctor did not called in or answer the phone. Waited an hour and still no show, nothing. I know sometimes patients dont keep their appointments. But this is the first time I’ve seen a doctor didn’t keep his appointment. Wasted my time.

Huge drop in quality.
Rush rush eye exam, you’re done before even starting

Located inside the Sunnyvale Costco.
I have been a patient here for over a decade; I get my annual vision exam done here.
I have never felt rushed, and Dr. Wong always makes sure all of my questions are answered. His receptionist always gives me any available manufacturer rebate forms for my contacts.
My eye exams are 15 minutes without pupil dilation, and between 30 to 35 minutes with pupil dilation. My eyes are hard to dilate, so it takes longer.
Before I met Dr. Wong, I used to wear a certain brand of contacts that made my eyes feel dry — I was spending a lot of money on eye drops as a result. Dr. Wong told me about a different brand (and gave me trial pairs), and since I have been using this brand, I haven’t had to spend much on eye drops.
It gets very busy, so I recommend getting an appointment. They take walk-​ins, but the line can be very long.

2013
Exam was very rushed probably because this is a Costco
*However my contact lenses do perform well but my glasses are «weak»
2014
Called his office twice to get more disposable lenses and left voice mails asking if he can ship lenses to me since he has all my records.
No response from customer service folks.
I understand that businesses can get slammed but if I call even during a Sunday *during* specified business hours and don’t get a reply then you don’t deserve my $.
Sorry!

We went just at the closing time, Dr. Wong said he would only see one of us, but he treated both of us. He took time and slowly did the tests on our eyes, explained in detail of our eyes and what were the prescription. He is an excellent doctor and was full of energy.
I am going to refer my family and friends to visit him at Sunnyvale Costco.

I drive 45 minutes just to see this doctor and his excellent staff, no joke. Costco optometrists tend to be kind of lackluster but Dr. Wong is energetic, fun to talk to, and his staff is as friendly and helpful as anyone can possibly be. I needed some contacts for an impromptu trip and phoned them about it the day before, and not only did they get me some Acuvue Oasys to last me 3 weeks, but signed a slip to allow me to buy a pack immediately before renewing my prescription.
Once in a while you patron a business that is so memorable that you just HAVE to write a Unilocal review. This is one of those moments.

I’ve gone here twice just because it’s convenience and both time’s I’ve regretted it immediately. Dr. Wong is incredibly rude and a genuinely terrible optometrist.
On my most recent visit, he spent 90% of the time insulting my college (the last time he chose to pick on my intended major) and on top of it all he gave me the wrong prescription! I can barely see anything out of my left eye with my new glasses, and I have him to thank.
Both times have been awful experiences and I highly recommend avoiding him completely.

I take back my comment that «He deserves a 2-​star». Why won’t I let this go? After his muck-​up 3 years ago, I have a new optometric check-​up.
Guess what I found? The 0.5 power that he added to my prescription magically just fell away !! How is it possible? Is this a miracle? Have I been doing mini bench-​presses with my eye muscles? Or am I, by any chance, been getting any younger?
Hmm … Let’s see — nope.
The simplest explanation is the most obvious of all: that my sight impairment has been consistent all along, concurred by 2 different optometrists, one in the year before, and then one 3 years after I saw Dr. Wong.
This guy made a 0.5 mistake on my prescription power, period.

I’ve been going to Kaiser for years, but once my insurance ran out I had to find a new place. Costco fit the bill so I made an appointment. The actual office is super small! The files are piled high in the examination room. Despite the line outside and the place just being overcrowded in general they are pretty efficient. Wait time isn’t that long and you can be in and out fairly quickly.
Dr. Wong is AMAZING!!! He not a stuffy optometrist who exams your eyes and gives you a prescription you don’t like and could barely afford (I use to pay $ 50 a box for contacts that I hated from Kaiser!!) I told him my issues with my last prescription and he broke down my options as far as price, comfort, and how clear I’d be able to see.
Although there was a line outside he took the time to talk to me and get to know me. It was a week or two before my wedding (I know! but I was busy and put it off) and Dr. Wong understood my financial issues and time constraint. He gave me a ton of free one day contacts to get use to them before the big day.
For as long as I’ve been wearing glasses/​contacts and the years I’ve visited optometrists I have now found a doctor that I truly love and will definitely go to in the future. After visiting his office I have already referred him to family and friends. I can go on and on about how great this guy is but I’ll stop :)

Always get good service… the last time I came they were busy but he was able to squeeze me in for a quick cursory checkup and it was a real help… then of course I had the regular exam a week or so later when I was more healed up… but just wanted to say how he and his assistants are always helpful.
I do feel sorry for them tho, because they had to deal with parents with out of control kids that practically tripped the assistant and a really annoying customer that kept asking the same stupid ass question again and again… as she expected to barge inbetween doctor appts or something. Geez!