Boss the Pet Connection – Boss Rain Forest Pet Resort Inc.

I’ve been taking my dog here for a few years now, she always gets very scared and nervous, but I thought it was just normal anxiety. The last time I took her, when I picked her up, her anus seemed swollen and had dried blood. Two days later her fur around her anus and back legs turned pink (My Vet told this was because she was licking) and she started having bloody diarrhea. After 3 days of this, I took her to my Vet and was told her anal glands were extremely full. They emptied her glands and I put her on EN dog food for a week. She is 10 years old and has never had any problems before. I will not go back to this groomer!

My experience at Boss Pet Connection was very positive! Jezebel was groomed beautifully and as I requested. I’m not sure what goes on behind the closed doors but I’m going to ask to be taken behind the scenes the next time. Jezebel is a 7lb Shitzhu. She is 16 years old. She is extremely nervous when taken out of her comfort zone. Her groom was lovely, she had a pleasant smell about her and of course, she came out happy to see me. I had used them in ²⁰¹⁴⁄₁₅ and wasn’t totally thrilled. They need to stay consistent. Consistency seems to be the problem no matter where you go. Maybe there is a way to request the same person when you go.

I really like this groomer and I have used several others in the past that weren’t so great. They are friendly and cheerful, and my dog doesn’t mind when they take her inside. They always do an excellent job of shaving my Lhasa Apso to the exact specifications I like. They always thoroughly discuss my preferences with me before they take her away. Only once did they not trim her ear hair length to my request so I spoke up and they took her back in to re-​trim it.
They also have weekly specials, which I love! So I wait for my emailed discount and save a few bucks! It beats all other groomers deals you find online.

I took my dog here for the first time for a grooming after buying a Groupon. When I picked him up his hair was WAY shorter than I asked for. I was told it needed to be that short because it looked uneven longer. Yet the cut is still terrible and his chest and leg fur is shorter than the rest of him. He looks ridiculous.
Additionally, when I put him in my car to get ready to go home I noticed that his back foot was cut and BLEEDING. They did not inform me of this when I picked him up, which disgusts me. They were probably hoping I wouldn’t notice until I got home. I immediately took him back in and asked what had happened to his foot. She said its because he was «squirmy» during his shaving. I’ve taken him to many other groomers and he’s never come back to me bleeding. DO NOT TAKE YOUR PETS HERE.