Suquamish Clearwater Casino Resort

I generally don’t write bad reviews, however, this one takes the cake.
We received a card in the mail to try the resort with a free night stay, $ 25 in bonus money, and $ 25 in food credit. Excited to try out the resort, I called the reservations number and asked how I could book the promotion. The reservations team didn’t know and transferred me to the Players Club line, where I left a voicemail. My call was not returned.
A few days later, I tried the same thing, with the same result. My call was not returned.
I tried calling twice more, directly to the Players Club, nada.
A couple months went by and I was sorting some papers and came across the now-​expired flyer. I sent an email into the resort explaining my experience and disappointment, and recycled the flyer, since it was long expired.
I get an email saying they are so sorry for my experience, and that they will honor the flyer. Hooray! Better late than never… except I recycled the flyer.
Email back? Oh, too bad. We can’t honor it, can’t reprint it, don’t have any extra copies, unless you have the exact flyer you were sent in your hand.
Seriously? This is the level of customer service provided?
My partner loves to gamble, and I assure them, they would have made their money back, but it looks like we will be taking our money elsewhere.
If things change, I will gladly change this review, because the resort looks wonderful and we would like to visit. I just abhor customer service that lacks common sense.

We took mother for birthday. Will never go again. The salmon was dry there was not a good selection of vegetables and what they did have was dried up their desserts also looks like they were months old. Would’ve went to McDonald’s if I knew this

Super comfy beds! Beautiful views from our room and modern accommodations and decorations. We were in the new tower and would definitely stay here again. In the older building, the indoor pool room was fun and not crowded. There was also a small workout room and hot tub but I didn’t use it. Rooms are very affordable and only a short drive from the Seattle to Bainbridge ferry.
We are at the Beach Glass Café for dinner. It wasn’t crowded at all and the staff was very friendly but the service was super slow. Everyone acted as though they were just hired or they didn’t know what they were doing. Pretty good food though!
The casino is pretty average. Nothing special but they do give you $ 5-​$ 50 in bonus play for signing up for their free players club. I won $ 70 off the bonus play. They even had $ 3 blackjack on Sunday night for people like me who enjoy playing longer without burning through money so fast!

I will be back. We had a very good time.
A great getaway close to Seattle.
Resort is clean and modern. Staff is friendly and helpful.
Restaurant food was good and reasonably priced.
Smoke free side of casino was really smoke free. If you don’t want to walk thru the smoky main casino to get there, park and access through the east garage.
Although we didn’t do too good gambling, we still had a great time. Best time was walking the beach and taking in the scenery on a nice sunny day.
The only bad thing on this trip was going to their White Horse Golf course. But that’s a whole different review.

Normally I would not post a bad review, but what my friends and I experienced on Friday night deserves it. We were at The Beach Rock Lounge celebrating a birthday. A girl came over to our table and grabbed one of our cellphones and then put it back down. I thought maybe she thought it was hers, easy mistake. Forward to a little while later, this same girl grabbed one of my friends on the dance floor. My friend was very uncomfortable with this and I politely asked her to leave her alone. She left the dance floor. A little while later, my friends were taking a picture at the table and she walked up and grabbed the phone away. I again asked her to leave us alone and to go about her business. The last straw is when we were taking a group picture and had asked one of the workers to take the picture. She grabbed the cellphone out of his hand and told him to get in the picture. I walked over to her and grabbed the cellphone and this time I was not so polite. I asked the worker if she could be removed or talked to as I believe this was harassment. He said he would talk to somebody. Watched him walk away and never talk to anyone. One of my friends went and talked to a bartender and explained what was going on. This person did nothing. She came up to him and ordered a drink and began complaining about me. At this point, I was done. We ended up leaving. I love coming here and enjoy the music. However, our night was ruined because the workers there did not take any action.

Greatest casino with nice people and loose slots. Beautiful restaurants and hotel overlooking the water. Highly recommend. Nice non smoking area too

I don’t normally write bad reviews but was so disappointed with service at Beach Glass Café I had to.
Spent the evening at the hotel Saturday night, although machines weren’t paying we still had a good time.
Wanted to enjoy breakfast before we headed home. We did not.
* had to wait on a table even though there was a large communal table open and space at the bar, which we advised we would sit at.
* although food order was taken quickly and meal was served in appropriate amount of time, one steak was so grisly you didn’t want to eat it and chicken fried steak was not good.
* plates were cleared and we had to wait for ~20 minutes for our check. Waitress was busy making coffee’s…with three other servers.
Additionally, it was mother’s day and there had been a wedding at the hotel the night before, you would have thought that some planning would have occurred to make sure restaurant was staffed accordingly.

I’m giving it 4. Here’s why:
+shuttle from the ferry
+actual craft beers if you go to the tiny corner bar
+friendly service
+good pay outs on the slots
–patrons can smoke cigs, but not pipe or cigars?
–small casino, tiny selection of awful slots, only some good old ones that pay such as Lobster Mania, so check out those instead of the newer ones with the low pays… you have to be smart if you want to win
–not good food court at all

Need to figure the parking situation out if you want to hold events. The fights ended well over an hour ago and were are struggling to leave. As ordinary patrons not attending your special event, we are being heavily inconvenienced and not allowed to leave.

Nice resort room. We chose the room without a view– or they call garden view but we enjoyed it very much. Great bed, linens, and shower! Came with fridge, microwave, and 2 bottles of water. Will stay again and they gave us a military discount upon check in.

Great venue but hope you don’t have to use their shuttle. I wanted 3hrs for a pick up in Bremerton. What a joke! And they expect me to enjoy my visit? Drive yourself and avoid the shuttle at all costs unless it’s Bainbridge ferry departure and return

I have been a paying customer for many tears and many thousands of dollars and even helped with a commercial last month. However, the casino has been degrading recently. As examples:
1. Last month I won a $ 1.000 drawing. I was in the buffet when they called my name. As I am 77 years old with a heart condition, it must have been very funny for the employees to watch me run almost the length of the casino to the membership desk. At the desk they said «Well Mr. Furniss, you are half a minute too late for the drawing.» She was snotty and took unusual delight in my misfortune. Other casinos allow other employees to announce a members presence and others saw my run.
2. My drivers license expires next month. At the membership desk they told me I would have to renew and would not accept my new temporary drivers license with expiration date of 2022. I have other forms of ID and what business is it of yours when my license to drive expires? That is personal information. The membership lady was snotty when she refused my temporary card.
3. $ 30 dollars is too much for a buffet.
I plan to see you far less in the future..

Nice can’t wait to go back in the summer.

We were guests at this casino for two nights. It was our first time there and we were very pleased. Rooms were very spacious and clean, there food was very good we ate breakfast and lunch in coffee shop and dinner in buffet. Excellent service as well. The casino was good I won and saw many other winners so that would make people want to come again. The only thing I think would be good is if they would have the keno games on T.V. so could view in your room as I like to play keno.
I would recommend this casino very highly and plan to go in the summer to enjoy there beautiful outside area. Also very friendly, caring staff to meet your every need.
Thank you
Sandy Halbur

Me and my boyfriend recently stayed here during the week for his birthday it was amazing, we stayed in the new tower which is hooked right to the casino. When we arrived at our room there was a birthday card with his name on it and a bunch of the staff had signed it. Room was very nice and clean, a very modern theme. There are tons of choices for food, lots of table games and it was a lot bigger than I thought it was going to be. I will definitely be coming back and telling everyone about our awesome experience

We have not been here for a couple years, and the new hotel tower didn’t even exist at that time. Booked a king view suite for $ 289 this past weekend and had a nice stay. If there’s no parking out front, you have to check in, bring your stuff up to your room, come back down and then go park your car in the garage. There’s casino access from the garage, but then you have to walk across the casino floor to the other end to get back to the hotel. It was nice not trekking from the original resort across the parking lot and in to the casino. This time it was only an elevator ride away. The room was larger than the photos and it will be hard to go back to a regular room. Good sized «living room» with a mini fridge. Hallway leads to bathroom or another door to the bedroom. The tub is strangely tall so it’s kind of hard for a 5’3″ person to get in to take a shower without straddling the edge. Not sure why the tub drain is placed where it is — it’s right where your feet are and not closer to the front of the tub. We probably should have called the front desk, but figured we weren’t going to be in the room all evening but there were kids running around on the 7^th floor above us, and there was a lot of chair scraping or something going on up there. The resort is a nice little getaway for city folks and I can’t wait to go back in the spring.

My boyfriend and I love coming here for a little getaway. I’m on their email list so I get emails with special offers for discount room rates. Anytime I call to make a reservation they are always so friendly and helpful. The rooms are always immaculate. Staff is welcoming and quick to handle any requests you have (I always forget to pack the toothpaste)
We have dined in the Café as well as the restaurant and the food is always good. Restaurant is a little pricey but definitely worth it.
Highly recommend for a nice weekend away that isn’t too far from home.

Quite a decent Casino!
I love that they have a non-​smoking area for gamblers.

Oh no!
This is my 2^nd time stayed here, last time they served really really good breakfast,
just found out they didn’t serve breakfast NO MORE, what the Heck!

That’s where you might want to stop for a night or two if you go explore another Twin Peaks sight — «Pete’s and Catherine’s house», which turns out to be Kiana Lodge, separate private property situated nearby — 3 minutes drive. Unfortunately you can’t stay at Keana Lodge, unless you reserved it to hold and celebrate wedding, reception, banquet, some company or family retreats and picnics and any other big holiday or occasion. Also they organize special events and dinners, like Thanksgiving, New Year’s etc. So, you can just pass by and walk around the premises, but ask the permission first at the office not to intrude nor trespass.
By the way, if travelling from Seattle, you’ll have to take a ferry to Bainbridge Island. The trip is about an hour and it opens a beautiful view all around the bay and small islands.
I’m writing about Suquamish Clearwater Casino lodging now which is the closest and nicest place to stay around. It’s a splendid waterfront hotel.
Not all the rooms overlook the water though. But from most that do overlook, you’ll be able to see that «Pete and Catherine’s house» far away, but still, it’s impressive, spectacular scenery.
The room with balcony was spacious and elegantly decorated, with a large sofa, mini fridge, microwave, complimentary water, coffee /​tea maker and even popcorn. Comfortable mattress, not too firm. The water pressure was good too. They were out of non-​smoking rooms once and we’ve got a smoking. At first the odor was really drastic, but we told them and they put some machine inside for an hour to fight it. After it felt much better.
Breakfast included in the rate. It’s in the lobby area and the choice is quite simple, like a motel type. Apples, oranges, bananas — as for fruits; eggs, sausages, bacon, bagels, jams, muffins etc. And coffee for sure.
There are few pretty good restaurants in the casino next door. Or try the room service.
Or in the neighborhood which is closer to the ferry exactly, there are few cozy little restaurants too.
Casino itself is pretty big, but since I don’t gamble I have nothing to say about this issue.
They have indoor swimming pool and outdoor hot tub. You can even access beach from the property. As we always were there in winter months — it never happened that we could swim.
They have SPA and services, but I never went. There are always better things to do while staying there. Simply enjoy that rustic elegance and natural beauty of Pacific Northwest, breathe the smell of cedars, go for a picnic, explore the Twin Peaks sights and little charming city nearby, etc.
They have a tiny gym with two elliptical machines and a bike. I wouldn’t recommend training there a lot. Better ride a real bike or jog. There is a White Horse golf club.
They offer different packages, like SPA package, Golf and Gamble, New Year’s Eve and more. Also, if you have AAA membership, you’re entitled for a discount on your rate. Ah, by the way, since it’s the only one hotel of that kind in the area, you might think of booking it quite in advance. Otherwise there might be blackout dates.
Pet welcome policy.
Check out is at 11am and they never give free late checkout, 11:30 can be your maximum.

A few of us stopped here for a quick drink before heading to Bloedel Reserve.
Plenty of parking can be found in the parking lot, garages or valet.
The casino is small and clean. Although smoking is allowed in the casino (a small area offers non-​smoking) I wasn’t assaulted with heavy smoke smells. The smoke is one reason I don’t care for casinos.
We happened to arrive during the grand opening of their Beach Rock Music and Sports Bar. This lounge is 21+ only and absolutely gorgeous. The lounge offers many large (I mean huge) clear TV’s to watch sports games on. The bar is fully stocked with just about any liquor you can imagine. The neon lighting throughout give the lounge a fun feel. The staff were extremely nice and pleasant.
Actually, this place was so cool that we ended up bringing the rest of our group here for brews before heading back to our side of the water.
I look forward to reserving a room here in the near future to experience all that this casino has to offer.

Checked out the casino, the catering and stayed at this hotel.
Casino– the casino was your standard smaller gambling area with card games, machines, etc. Two people in our group had big wins and I felt like the machine were paying out at a greater rate than other local casinos I’ve been to. Smoking area wasn’t too smokey but they offered a non smoking area too (didn’t check it out). Casino has a new sports bar that’s awesome; they had live music there too (80s cover band).
Food– we were there for an event so our meal was catered and it was phenomenal. Everything we tried was amazing.
Hotel– our hotel was room was great. Spacious, clean, well appointed. My only complaint was the light in our bathroom didn’t work. We called the front desk about it but it wasn’t fixed. The layout of the room makes it pitch black in the bathroom so i couldn’t shower in there (shower was HUGE and I really looked forward to using it :()
Over all– solid 4 star spot.

I was previously contacted because of my review for not having great machines and losing the ones I liked… I replied when asked (twice) but didn’t get a response. DESPITE that, I am updating my stars for the new non smoking area, which now houses that favorite of mine. Looking back at the hastle with private Unilocal messages, I feel like I shouldn’t have left a review at all. So here ya go, casino, the high score you feel you deserve. But only because the return of the sevens. Haha. It’s not a terrible casino, and the renovations they have been making look really nice. I come here mostly for the convenience and it’s fun. Of course I’ll probably return…

I visited the new non-​smoking section of clearwater casino today and was not impressed at all. It was dark and stuffy corner again, no beverage concession back there and no service when there is mechanical issues with the machine. It took almost an hour to get my $ 6 ticket from a machine that broke down. This is unacceptable in my opinion. I feel that non smokers are really penalized by getting tucked away in a dark stuffy room with no other options. I have been going to Clearwater for many years now and it has gone totally downhill since the expansion. The payouts suck, the players club is really horrible and the food is awful at all the restaurants now. We went to the café in the main floor of the new hotel and the seating is uncomfortable. The bathrooms are located very far away from the restaurant and only has 2 stalls. I got sick from food there and the stalls were occupied so I had to puke in the trash can! Poor planning or am I too picky? I will bet on the first choice.

We haven’t been here for several years and there have been lots of renovations. Overall, they’re an improvement but there are a few missteps. We stayed over night in the new tower hotel. the lobby is very nice, open and native artwork, a cozy feel even though it’s a wide open space. however, the new rooms are very small and have an almost sterile feel as does the hallway leading to the rooms. Only one plaque on the wall, no other decorations. The building itself is situated oddly so not all the rooms have a view of the inlet. That said, the bedding is very comfortable and the king size showers are just what I’d like to have at home.
We ate dinner at the Clearwater which is their fine dining. It’s very expensive but the menu is extensive, the wine list has lots of choices although a bottle of merlot was $ 37. Both hubby and I had prime rib, very nice. It came with some asparagus and no starch, you have to order that separately. We dined with friends who had steaks and with salads, appetizers, drinks and dessert for the four of us it was over $ 300.
This morning we ate breakfast in the Beach Grill which is their casual dining in the hotel. Had omelets which were ok, but the has browns were in cake form, I think they had been deep fried and were way over salted. Hubby had a crab and shrimp with hollendaise and I had a veggie one. Cold this morning so had tea which came with a cup of hot water. Had to flag down the server to get more water, she never stopped by to check.
One of the really big pluses is that both restaurants have views and the way they are situated most of the dinners can take advantage of the water view. I would probably give the Clearwater four stars if reviewing by itself, but taken as a whole there are just too many things that don’t make the hotel hospitable.

Place is way more affordable than Seattle! Not to mention the sheets where really soft and my view was far better than what I would of got downtown.
My only complaints was the fire alarm going off and the individual named Robyn. She could definitely work on her interpersonal communication skills. She was rude.

Last stop on our birthday celebration for my sister and the turn up was REAL! Our room had an incredible view with a balcony and the staff were great. I was decorating the room (while my sister was down by the water soaking up the sun) and there was a knock at the door. To my surprise, the staff was delivering a bottle of champagne, treats and a personalized birthday card! They even stayed and helped me finish with the decorations!
The resort part appeared nice and clean. We were there on Sunday, so it was quiet and not a lot going on. We did check out the casino and of course it was like most others. Doubled my money and got out while I was ahead. Went back to my room and I must say slept like a bear through winter…#mostcomfortablebedever! We only ate at the Beachside Bar… good service abd decent food.
Sounds great so far, so why only 3 stars… The BATHROOM! Ok this is one area that is a make or break for me and this one fell short. The shower is beautiful, all glass — problem is I have a glass shower and I know first hand what it takes to keep it clean. The glass was so water spotted/​soap scummed that it was hazey white. The grout from neck down was black and the floor of the shower couldn’t have been cleaned in days because I literally almost busted my ass it was so slippery from other people’s who knows what, uuugggghhhhh!#!!?#! I had to put a towel down just to get a grip. And to top it off, the water pressure sucked! And please slap the person who puts a door that swings in right in front of the toilet. You literally had to step in the shower just to close/​open the door.
Other than the no bueno bathroom situation, everything else was pretty cool. Checkout seems early (11) considering check-​in is 4pm. But, I would definitely consider giving it another try with clear expectations for the bathroom!

Free live music!!!
Good liquor
Fun time
The bands not always great but it’s free and a good time dollar black jack Sunday thru Thursday, free soda coffee and coco they even got a cigaret machine!!!

FYI-​stayed in the new hotel tower.
Let’s start with the one positive…
Amanda at the Beach Café was awesome for late night service. I wish the morning staff had a clue but they don’t aside from their manager Brandon.
The food at the Clearwater restaurant is completely hit and miss — the lobster mac and cheese was the best I’ve ever had but my steak was cooked unevenly and served lukewarm. That said, the meat itself was decent but overall my dinner was subpar for the price. At least our waitress was nice. Lastly, there’s no signage for the restaurant. I walked by it twice before asking a casino employee where it was.
No room service in the hotel is a detractor. Maybe it’s coming in the future but reception had no idea when I asked.
The power went out in our room the second night… how does that happen in a brand new place during good weather? We were told, «It would be on sometime in the future. Thanks for your patience.» Don’t know when it came on finally because we fell asleep while waiting.
The casino had just enough table games to make a trip into it worthwhile.
In summary, this place has a lot of things to figure out, basic amenities and consistency being the two main concerns. I wish them luck in figuring out their problems but I won’t be returning anytime soon.

We stayed at the new part of the resort, and it’s beautiful! The view is amazing! The food in the restsurants was great as well. The service is great. We can’t wait till our next visit!

Been coming to this casino since I was 18. I live about an hr and 30 mins away, Lacey to be exact. It’s been awhile. Boyfriend and I decided to do a last minute date night. I’m very impressed with the new remodeling and expansion. The new parking garage looks amazing. Slots were a tight tonight. However I’m excited to return when everything is finished! Can’t wait to see the rooms!

This review is for the casino and snack bar only. When our favorite restaurant on Bainbridge was inexplicably closed on a Saturday night, we decided to drive to Clearwater Casino (near Poulsbo) to check it out. We live across the water, and generally only take the ferry to go to this one restaurant on Bainbridge Island. But, since we like to occasionally play a few slots and eat at a buffet, and had already spent the money on the car ferry fare across Puget Sound, this seemed like a logical thing to do at 9:45pm on a Saturday.
Parking was easy, as it is at most casinos. The casino seemed promising when we walked in. It was clean, and bright.
The first issue was that the dining choices were dismal. The buffet was closed (it was after 10 when we arrived). This seemed early for a casino buffet on a weekend. The Steakhouse may have also been closed, I’m not sure, because when I looked at the menu, we immediately ruled it out. We were just wanting a decent meal for a decent price, not a fine dining experience. That left the Deli (snack bar). It was pretty packed, but I think that is because is was the only choice. The menu was extensive enough, and included frybread, which I really wanted to try, but didn’t see until after we had already ordered. We ordered fish and chips and a personal pizza. Since soda, coffee and hot chocolate were free, our total came to about $ 15 for the whole meal. The thing is, you get what you pay for… Not much to say about it. It wasn’t bad, but it wasn’t good.
Moving on to the casino floor. First of all, it was LOUD, because there was a band playing in the bar that you could hear throughout the casino. And they weren’t a particularly good band. Second, there was a weird static noise coming from the ceiling (almost like distortion that would come through an amplifier, only it was in the ceiling) that went on forever, could be heard throughout the casino, and was annoying as heck.
The slots were, for the most part, more expensive than what we are used to at other area casinos. We are far from being big gamblers, it is mostly for fun, and we don’t like to be forced to make .50+ per bet on the fun games. There was a large choice of games here, but by and large, they seemed more expensive than at Snoqualmie or Muckleshoot.
The other thing that bothered me about Clearwater is that it is very compartmentalized. The non-​smoking room is tight, with walls on three sides, and even though it wasn’t crowded that night, it FELT like people were packed in like sardines.
Also, the cash-​out system needs updating. We didn’t stay very long or bet very much, and I ended up having to wait in line for a human cashier to cash me out on a very small amount, rather than just being able to stick the ticket into a machine.
All in all, if you live in Kitsap, it might be an ok place to go for a fun time, but I would NOT make the trip across the sound ever again for this casino. I’ll stick with Snoqualmie!

Most. Comfortable. Bed. Ever.
I walked in my room and there it lay, quiet and motionless, yet screaming and oozing coziness. But I was cautious, much the same way one would be guarded and routinely second-​guess an online dating service profile. You never look as good as your profile picture.
With your fluffy duvet, pillows the size of soft boulders and stacked so deep it looked like a velvety, silky avalanche flowing from the ceiling…
The bed sits just high enough to reward you for the climb,. Oh, this bed deserves more than the predictable «flopping down,» you want to scale it… you deserve to scale it, and once you reach the summit, you deserve the luxury of pure uninterrupted bed blissfulness… go on… do nothing… get «Comfortably Numb.»
It’s been a long time coming, but decisively, I now know what’s it like to be «nestled all snug in my bed, while vision of sugar plums danc’d in my head.»