The Brookside II Sports Bar & Grill

This is my first visit and the waitress was very attentive and nice. Prices were reasonable for a bar. We arrived on a Saturday at approximately 7pm. It was pretty amazing how it went from an active living retirement community to a young «I’m on my first marriage and first child» crowd within a couple hours. I would return no matter the age of the crowd… cold beer and decent prices and wait staff seemed nice

I like this place, trying to figure out the other reviews since none fit my experience here. Bar staff are friendly and quick to serve. If you are there late the soft tacos outside are well worth it when you have been drinking.

What has happened to this place? This was my go-​to happy hour bar in Surprise for the last 6 times I’ve been down this way. It’s not the same. It’s near dead, on life support. It can’t be just because they’ve raised their draft beer happy hour prices. Change some things or you’ll soon be another real estate office!

Terrible service! Brookside has been one of my go to places but no more. Ordered a few beers and mixed drinks, our waitress paid little to no attention. The waitress would pick up our empty cups and bottles but then would never return. To top off the bad service when we got out bill there was no break down. When we asked for your bill break down she said it could not be done. I had to ask the manager for a bill break down. Once we did pay our bill, the waitress charged my card I had to keep a tab open twice even though I paid cash! I understand having to keep a card on file for a tab but charging it twice before cashing out??? Come on! The charges were reversed after about a week but not worth having to deal with the situation. Honestly the best part is always the tacos outside. The taco guy is hands down the best thing when it comes to Brookside.

Nice and clean sports bar, TV’s O’ plenty. Crowd is quite a bit older and I’m late 40’s so real old. Couple of pool tables and dart boards. Long Island was 6 $ and the best I’ve had hands down. Better than the Macaroni Grills LIT.
Give a nice long look at the crowd and see if something about them doesn’t catch your eye, besides their age

Stopped in for a bite. Food was OK. Beer selection OK but we were not told of all beers on tap. Super weird guy at the bar talking on his cell phone (we think) the entire time.
Won’t be going back.

This place always charges me more for beer than what they list the price as. Crappy TV’s and a low class crowd. This place is a waste of time.

One of the only fun places to go out in Surprise. They have dancing, pool, and karaōke. I appreciate that they don’t ask for a cover charge. I never understood paying to just go into a bar. I don’t mind paying a cover charge at all when there is a live band. They grill tacos outside and they offer all the yummy toppings for your tacos!

This review is strictly about the food. When you order a club sandwich, you’ve grown to expect three layers with loads of meat. Brooksides idea of a club was meant for a kids meal. Two slices of bread, a piece of bacon and a piece of Turkey. What a joke! My 5 yr old niece could make a better club.

This used to be to be a favorite hang out for my friends and me. But tonight the service my friends received, or should I say didn’t receive was pathetic. There are plenty of places for us to have out that don’t have rude waitresses.
Definitely do not recommend.

After being a (somewhat regular) customer for just over a year — we encountered a really poor experience… Now that the snowbirds are mostly gone — we went for the wings and music Thursday — which normally is a good time, We drink and the girls «try» to dance and all is good. The band is usually really good and some of the servers are really great. Well, Tonight we went in (3 of us this time) and were told we could not sit a particular table as it is only for 4 — «reserved for 4 people not 3». Keep in mind the place was empty — really empty. Then we move to a bar top table set up for 10. I ordered a beer and a shot and our friend ordered a beer — which was just going to get us warmed up for the drinking… then we were given 2 plates — not 3 for the wings. When I asked why not 3 plates for the 3 of us — I was told due to the fact that my girlfriend was drinking water and not alcohol or soda — she could not have a plate for wings… Well my girlfriend does not drink soda or alcohol… and this has me a bit steamed now… Then I was then told this rule has been in place for a long time, yet being we have been there over 40 times in a year and never heard of this «rule» until tonight… we decided to leave.
We will not go back — they obviously do not need the money so I guess both sides are okay with this decision.
Brookside should be named Badside — seems to bring that out in both of us.

This is a great place to just hangout and have a few drinks… and on Thursday night’s…karaōke is awsome… Matt the guy who runs it… is an awsome dude… and runs karaōke very well… we were able to sing every song we requested… thumbs up in my book

The bartenders here, including the «manager» Chris, are EXTREMELY rude and disrespectful! They used very derogatory words towards us, which was completely unnecessary. They are very unprofessional and do not care about losing customers. I suppose this explains why the entire bar was DEAD on a Friday night. The DJ was awful also. The only people who get treated well at this bar have that «drunk/​entitled» attitude, and must be friends with the staff. Stay away from this establishment if you want to enjoy some good music, dance, and have a good time. Luckily, this isn’t the only bar in Surprise!

Okay. Had medium wings and pretzel bites. Wings are okay and pretzel bites were good. Good service and decent section of beers on tab.

Horrible food even for bar food. Service is so so. We decided to try Brookside at night because the lunch was so bad but nighttime turns into a strange night clubish kind of place. Lot’s of Mexican music which we though was strange because it wasn’t a Hispanic crowd. We got our bar tab and it way higher than it should have been. Turned out that someone else’s drinks had also «accidentally» been put on our tab. Check your bill BEFORE you leave because I’d been told this place is known for over charging. Glad I got the heads up!

Dead crowd but everyone was friendly except that karaōke host.
The music was a mix of everything. I showed up after the band finished so can’t comment on that.
The bartenders were Chris & Tyler. I’ve only been to this place like 6 times and Chris is always there. He knew my friend but was friendly with both of us. Very welcoming & knew his drinks. He even called a cab for a drink tourist.
So I’d go here more but that karaōke guy will NEVER get my endorsement. This is the second or third time I’ve seen him there & each time he’s been rude. He showed favoritism to regulars. I was asking him a question then another guy walks up, whispers into his ear & the karaōke host turns his back on me. Did i mention I was sober? Not an annoying drunk.
The entire night he was drinking.
At least two to three times there was technical difficulties and was no where to be found.
What a great job! Get drunk, treat people poorly & make money. I need that job.
Would I return, yes!
Would i refer friends for karaōke, no no no!

Worst music! It made me so annoyed and wanna die. Like wtf? How is this a dance club with a dj… I dont get it. Its says dj 9-​close and they claim to be the hottest club on the westside hahaahah what a joke! Ill never be back ever

I’ve only come here about 5 times and I’m so impressed with this place. Mostly the staff. Everyone has been so friendly! I walked in on my 3^rd visit and the bartender John already knew what drink I wanted. I left my iPad at the bar and realized I few days later I didn’t have it. I used my find iPad app and realized it was here. When I walked in, john had it ready and said, we fully charged it for you:) Danielle has also been a great hostess. Your all doing a great job and it makes me want to continue to come back. Thank you! The food is also fantastic.

My buddy took me down here the other day to catch a game and have a few beers. Once our first pitcher was finished, we were out the door. Customer service lacks to the extent that I would have been better off getting my own beer and ringing myself up.
First, you are required to seat yourself (not really a big deal).
Second, the waitress we got (she has braces) asked what we’d like to drink. I ask, «What do you have on tap?» She replied, «What are you looking for?» I replied, «Nothing in particular. I just want to know you have.» Her response, «We have a lot of beer.» We settled on a pitcher of domestic instead of continuing with the rhetorical conversation.
Third, we couldn’t decide on what food we wanted. The boneless wings come by the pound, so I asked about how many wings came in a basket. Apparently the answer is «more than one.» When we decided we didn’t want any food, this seemed to make the waitress even madder than she already appeared.
Lastly, after finishing our pitcher, we asked for the tab. The waitress (again she has braces) went and grabbed the ticket, placed it in the folder, and walked by our table and proceeded to toss it towards me without saying a word. It slid across the short end of the table and hit my glass (which luckily did not spill). I promptly placed my credit card in and waited for her to return, where I handed her the folder. Again, she ran the credit card, got the receipts, and threw the folder back across the table at me. There was no eye contact or any «Thank you for stopping by» comment to be had. She literally threw the folder with the receipt in it at me and walked away.
All-​in-​all: Service like this is the reason that people do not return. I gave Brookside a try and I will never be back. The customer service is about as rude as it gets. A smile or «Thank you» would do wonders for this place. My advice would be to skip this place entirely and hit up Buffalo Wild Wings.

Nice little place to have a company party.