Days Inn & Suites Sutton Flatwoods

The hotel is huge, one of the Days Inn conference properties. Check in was fast and without issue, and we were quickly in our spacious room. The pool and workout areas were very nice. Bathroom was clean and shower was excellent. Beds were great.
So why not 5 stars? The food. There were literally 4 platter options, a few sandwiches, and two salads. That was it. Everything was either deep fried or boil bagged. The conference facility really showed in this aspect. In addition, the ‘bar’ does not actually exist, you place your drink order with the waitress and she (eventually, after running her food orders) gets your drink over to you.
Stay for the great rooms, but go elsewhere to eat.

It was 2am when I called the hotel, hoping that they might still have rooms available. 2am is a strange time to try to book online, as it is too late (in an early sort of way) to secure a room for an immediate stay. Go ahead, try to book a room from a mobile app at 2am. Then have fun waiting 12 hours before they will let you check in. So I called, instead. My question was answered with, «Oh yes, come on over, we have plenty of space!»
Ok, so now it’s 2am, I’m in West Virginia, and I’m driving toward a hotel with plenty of space. I had 20 miles of worry that I was driving into an unpleasant situation. When I pulled off of the highway and didn’t see the hotel right away… the panic increased. Then GPS directed me around a bend (and a car dealership) up a steep hill, and into the half filled parking lot of a huge hotel. Whew! They had plenty of space because they had plenty of space. My mood improved immediately.
The woman at the desk helped check me in, offered me a cookie, and made sure I knew about breakfast in the morning. Our room was clean and had everything we needed. Sleep was easy in a cozy bed, and I dreamed of the hot breakfast to come.
The hotel sits across the highway from a Fiestaware outlet store. I’d noticed the display in the lobby, but it didn’t really hit me until morning when I walked into the nicest looking breakfast buffet I’ve seen in a hotel of this class. Fiestaware dishes stacked high, just where you need them for your waffles, eggs, potatoes, sausage, and fresh fruit. The coffee in the lobby was not good, but the coffee inside the restaurant was much better, and it was all set off so nicely by the view.
By building the hotel high on a hill, it was above the highway and the car dealer. The view looks out over the rolling mountains of West Virginia, and I’ll bet it looks fantastic as the leaves change.
I wish I’d had time to step outside on the patio. It held a collection of chairs for people to sit and admire the view. If I’m ever in this spot again I’ll book a room and work on an earlier (or is that later?) arrival time so that I can explore a bit more of what this hotel has to offer.

Great view! And a balcony attached to the room that you can actually walk out onto. Decent breakfast for a hotel. Nice pools. Very clean. Slow internet– but this is only a problem if you need to get a lot of work done. All in all, we had a nice visit.

Hotel could stand updating, but was clean and comfortable. Staff very nice. Breakfast was pretty good. Was nice that they had indoor and outdoor pools. Lots of restaurants close by. Would probably stay again.

Yes it needs a bit updating, but it is a great place to stay. It has an indoor and outdoor pool with a hot tub indoors as well as outside. The giant adirondack chair is a great spot for pictures and the plentiful breakfast buffet is an added bonus. The staff maintains the property with a smile and the towels are nice and soft not scratchy.
We always stay here and we will again.

The good: the location was scenic the view was very nice, breakfast was awesome. The rooms were clean and the hotel seemed well managed. The price for rooms was very reasonable.
The bad: wifi sucked, never could get reception that worked well. The buffet dinner was nasty and expensive. They should have served breakfast for supper. The food food tasted like bad TV dinners. They should scrap the dinner buffet or serve staple foods that resonate with people… They got too cute trying to make it upscale… ditch the shrimp, Swiss steak, rib-​eye, tortlilini, fancy rice, and other upscale looking items and serve comfort food that is quality… Fried chicken, French fries, Mac and cheese, mashed potatoes, nice vegetable, pizza, make it solid like the breakfast… also, label the salad dressings… also, we were planning on going to Mad Annie’s or whatever they call their lounge and it was pretty disappointing hole in the wall. Maybe I’m expecting too much but it shouldn’t have a name like Mad Annie’s when it’s such a a hole in the wall, it should simply be called «lounge». Also, even though the place is well maintained it’s very dated way too much carpet everywhere… Hopefully they get some money to update the the look… It could be a really nice motel with great value…

This is the fanciest Days Inn I’ve ever been in. The bar is small and not always opened. The kitchen puts out some dang good grub and is popular with the locals. When I go home this is where I usually stay.

This place has a breakfast and dinner buffet which was included in my stay. The hotel is not what i would expect from a Days Inn. I thought Days Inns were much worse than this. I would compare this hotel (only this one) to a Hampton Inn! I will be back because they have everything I like in a Hotel.