Direct Satellite TV

DO NOT USE DIRECT TV!!! To make a ling story short i have made 5 attempts yes i said 5 attempts to have tv installed at my home and to this day i still dont have it! You will be on hold forever and they take way to long to take care if something! After the 5^th attempt i decided not to have cable unfortunately this is the only company that services my complex! Needless to say their customer service is horrible and did absoletly nothing to compensate for taking 3 days off from wk and screwing up my xmas for my kids, instead they tried to charge me $ 250 up front after having service with them for over a year! NEVER AGAIN!

After being a ten year customer, we decided to change providers. Our monthly charges kept escalating, and our equipment was old. I called Direct tv about my bill, was told, (after 1 hr 15 minute call) that my rate would go down $ 30 per month. It was like playing Lets make a deal. It never happened, the bill stayed the same.
When I called to cancel after moving to Xfinity, they tried to bill me a $ 250.00 early cancellation fee, even though I had been a customer for more than ten years.
I had to invoke the law that states it is illegal to renew a contract without the customer’s knowledge before they finally relented.
They used to be the best, but the last year has been miserable. By the way, our service went down when it rained hard or was windy, once during the Super Bowl.
Xfinity so far has been excellent except for a sloppy install.

IT IS SO OVER!!!
Yes, I had you back in the day and things were just okay. At some point I decided that I just did not want to continue the relationship so I ended it. Obviously, you weren’t ready to let go and you did everything you could to try to woo me back. But as you soon realized, I was serious when I said that it is over and I NEVER want to see or speak with you again.
You started stalking me through phone calls and mailings and again I ignored you. You then decided to take it to another level when you enlisted your little friends to show up at my favorite stores, (BJ’s and Sam’s Clubs) to continue harassing me. You are looking desperately ridiculous and pathetic. Have some self respect! If someone does not want to be with you, you need to leave them alone and just move on!
For the last time, I am just not that into you and I will never ever take you back. Stop sending the cards, stop showing up at my favorite stores and stop stalking my neighbors. I don’t even want to see you in my neighborhood. I want you GONE!
DON’T EVEN THINK ABOUT ENTERING INTO A RELATIONSHIP WITH DIRECT TV UNLESS YOU WANT TO BE STALKED FOR LIFE!
***When I had them, I felt that the service was poor because we had frequent disruption of service, sometimes weather related and sometimes just unexplained. After the initial contract we never renewed and simply dropped cable/​satellite television all together. NEVER AGAIN!

DON’T DO IT! Got registered thru a guy named OJ at Costco. I told him I already had a 2yr agreement with Xfinity but he said I could get around that if I downgraded. NOT TRUE. They said if it didn’t work at my location they would take it back, again NOT TRUE.
When the Direct TV guy (named Daniel) hooked up my DirectTV, it would not connect to my wifi. He said «well you don’t use On Demand or Pay-​Per-​View do you?»…What? Of course I do but even if I didn’t he thought it was OK that those features didn’t work. Then he told me that I had 30 days to cancel before I got charged an early term agreement. NOPE, it is 24hrs! Remember that People, 24hrs from installation so if you hate it right away CANCEL it within 24hrs! Also, you have to call your new or previous provider to reconnect your cables.
Besides the fact that I had a big ugly dish placed right outside my window (which was not where we had discussed) and it didn’t connect to my wifi, I also hated the channel layout. The channels are not grouped together AT ALL and you have to jump around a lot.
Early Term Agreement was $ 417.00! In the end I wound up paying $ 600.00 for 5 days worth of service. (I have mini apoplectic seizures every time I think about it)
In the end I went back to Xfinity and am perfectly happy with them. They are a little more expensive but worth it.

Took a hit on my credit score for them, paid money up front weeks ahead of time.
They show up and tell me there are too many trees to get a signal… It’s not like I’m in the woods, They’re regular neighborhood trees… If directTV can’t get a signal from my house, I’d imagine there are a great number of houses that would have serious issues with directTV signal.

Highly recommend NOT getting Direct TV. They sucked me in with an offer that I didn’t realize was promotional. They made it sound like «this is the price you get IF you sign a 2 year contract.» They left out the part that the price expired a year before the contract was up. Now my bill jumped THIRTY TWO dollars and when I called, they told me there was nothing I could do about it. «Sorry, that is how it works.» Now I understand the complaints I had seen and heard, that didn’t make sense to me at the time. I used to think they were great. This is not how you keep customers. In the next 12 months, they will screw me out of $ 384, but then I will leave. If not for this whole bait and switch thing, I probably would have kept them forever. Seems they would make more money that way. Save yourself the aggravation and go with someone else!!!

Do NOT get Direct TV! They did a bait and switch illegal scam today on the phone with me as I was trying to order their service. I called in a few days ago but was driving so I couldn’t put down the intial $ 20.00 the rep asked to get everything started. I asked could I call back once I was able to give her my card she said no but my credit ran would still be in system under approved. I called back 3 days later after a crazy week at work and they wanted to give me the same offer but for $ 320.00 down plus said they couldn’t find my initial credit score so they needed to run it again. You really want to run my credit twice in the same week Direct TV? Seriously? Buyer beware as I am contacting all my consumer advocacy groups on this borderline illegal tactic!

Maaaannn… I am so regretting getting Direct TV. I specifically told the customer rep I did not want to use a particular equipment, then told a second representative the same thing and what do they send? That one! I called customer service (spent 50 minutes on the phone) I asked to have it replaced and then they say they have to charge me $ 350+ for something else. So, because they made a mistake I have to downgrade my service or pay the extra installation charges. Of course to cancel it altogether would cost $ 480. Never had this much problem with cable service.