Four Paws Animal Hospital at Johns Creek

Our family has three pets (a dog and two cats). We have used this vet practice for about seven years now and could not be happier. First, both doctors are super talented and respected by other vets. (I have spoken to two others locally.) Second, the vets and staff are kind, empathetic and very transparent about our pets’ health, costs and treatment options. Dr. Tharp has helped us keep our pets healthy and follows-​up personally on their status. Who does that? She does! The practice is clean, their staff professional, and the charges are very reasonable.

Stay far away from four paws animal hospital.
We brought one of our dogs in for a check-​up in April ’16 and were told he was fine. Although he was due for his annual shots we were not told about them on this visit.
In May, a month later, we came in with our other dog to get her shots and we were also told the dog we brought in last month should get his shots as well. We took care of them both since they were both there. But even though the 1^st dog just had his check-​up the previous month and we paid the check-​up charge, they charged us the check-​up charge again even though we had just paid it. The vet said there was nothing we could do but she did not understand why we were not told to give our dog his shots when he was in a month earlier. She said she would ask the owner (the other vet) if she would refund our money for the 2^nd annual physical in two months and they would contact us.
They never called us back so we called and asked for the owner this week and she had an office manager call us to tell us they would not refund the check-​up charge from the 2^nd month, even though we had just paid for a check-​up and did not wish to pay the charge to begin with but were told we had to as the vet had to give the rabies shot so they had to charge the check-​up fee again.
So, poor service on top of a poor attitude and an only in it for the money approach is the reason we suggest never visiting four paws animal hospital. There are many quality alternatives. They have lost two lifetime customers over something that easily could have been taken care of if they wanted to. The point here is they did not want to.
Stay very far away.

The doctors and staff at Four Paws are all outstanding. The team is caring and knowledgeable. They were amazing when we had to put our chocolate lab down… very caring and it helped so much. We bring our 2 new puppies to them for care and wouldn’t have it any other way. We trust them and feel like family.

Great staff. They reAlly knew what they were doing. Had to wait longer than expected to see the vet but it was well worth it.

Great caring staff. Remembered me and my dogs after the first visit.

I was referred to these wonderful people by a friend who actually works at another vet’s office (her aunt raves about them). My dog had a kidney bean sized growth on his face, so I had it checked out by our previous vet. They quoted a ridiculous amount for the removal and neutering (about $ 900) so I called around and checked out Four Paws @ John’s Creek’s website. Most other places refused to quote any amount over the phone, but Four Paws gave me a ballpark figure for the procedures.
I was amazed by how the staff was so friendly and helpful, and their prices were WAY more affordable. Michele and Meconya both were patient and answered all my questions by phone, believe me, I had a lot of questions regarding my fur baby’s surgery. They even have a new client discount, $ 25 off your first exam on their website. They also offer dental services, grooming, boarding, and training services.
Dr. Sanfilippo did a pre-​op and post-​op briefing and was informative, genuinely concerned, and helped put my mind at ease. I noticed their prices for the same meds cost a lot less than our previous vet’s. It’s a bit of a drive OTP but so well worth it! Their office is extremely clean which is important, it does NOT smell, and the staff really makes you feel welcome because they genuinely care and want to be there. At our previous vet, my boy was shaking and refused to get out of the car but in an ultimate sign of approval he didn’t hesitate to get out at Four Paws for our post op.
Four Paws gets 5 stars from me! Tell them Amy W. referred you!

I have a black lab puppy. Everyone there is so nice.
I really like this place.
5 stars