Perico

I am about to become a repeat patient of the Perico practice, as I learned I need a dental implant (lower).
I first went there as a referral 3 years ago and the work was 2 dental implants (upper). These 2 implants are very nice work and I’ve had no problems.
My end-​to-​end experience was a positive one. Considering my own implant process, I would not have wanted a less-​qualified practitoner doing the work, and they gained my trust right from the first consulation. I knew I was in a top-​flight practice. The visits and follow-​up were quite satisfactory.

MIXED review…
OK, so a few months ago I had a dental emergency and my regular dentist was out of town (not that I actually make a habit of going to the dentist, you see… but I do have one…) Anyway, I called around and called around, trying to find a place that could get me in on short notice and who would take my dental insurance. Finally, I was able to get in to see someone @ this place (Perico), and, after asking three different people, I finally got transferred to the billing office and they said that they took my insurance plan.
It turned out that things were even worse than I thought, and the doc told me I needed oral surgery. The dentist (Dr. Wise) was FABULOUS, as was his assistant (sorry, I forgot her name). They took such good care of me, and made me at ease with the quick surgery. I even told them that I was going to write the best review ever on Unilocal,and send their staff something special. (I was thinking maybe a fruit or muffin basket…)
Much to my horror, however, I got the bill about a month later and it was $ 800…no coverage from my insurance!
When I called, the woman in the billing office was a complete douche and she ended up hanging up on me when I asked that someone else call me back because she apparently lacked any semblance of professionalism and refused to even discuss the fact that I was told when I called for the appointment that they took my insurance plan. She just keep repeating herself «it is your responsibility to ensure insurance coverage.» Yes, I replied, that’s why I asked when I called!!!
When I called back to get the name of the office manager I told the person who answered that I was just hung up on and asked if that was standard practice there. Her response was, «Yes, sometimes it is.»
It’s gonna take a loooooooong time for them to get that $ 800…let me tell you!
Stay away from this place unless you know for sure, IN WRITING, that they take your insurance!
This isn’t over for me, as I’m writing a letter to the practice to complain!