Ace Tree Landscaping Service

Gil came to look at my tree. It was very bad pest have got to the tree. needed to be remove I got 4 other company out here to see if it was the same it was. To Remove the tree it cloud fall over soon in a big wind storm. Ace is a big company with INS and Lic and workers ins. that’s why I went with them. The crew came today at 10 am just like Gil said they would. 3 Men had the 50 ft tree down Safe no damage to other homes or my walls. They did outstanding clean up. A + in my book. Very nice crew hard workers. Thanks for the A+ work
La crescenta Ca

The Crew that performs the trimming has always been great — The Office on the other hand is not doing the business any favors. Being promised a return call does not happen and when the Office is being called out on the situation be ready for rude excuses. They leave you with a feeling like you have to beg them on your hands and knees just to get an estimate and it was not the first time this happened. I’m done with this abuse and I’m looking to do business with a company that will appreciates my hard earned money.

The best tree service in the valley. True professionals. These guys say what they mean and mean what they say.

If you need a new landscape to save water then call Ace! Their work is superior and I give them my highest recommendations !

Called them yesterday. Spoke to Gil about removing a quite huge old PIne tree that curved over my 6 ft. fence and somewhat over the street and was becoming dangerous. He was nearby and was here in a half hour with a very reasonable price. Made an appointment for this morning at 8. They arrived promptly… I spoke with the man in charge, Frank, and they began the work immediately. The Tree was gone in just under an hour and the tedious-​looking clean up in just under 30 minutes. Can;t thank Frank and his crew, Carlos and Tavo enough!!!

I have used Ace Tree Service for more than 10 years. They have always done a great job at a good price. I had Gil come out to look at my dying Walnut Trees. He could tell a beetle was destroying the trees. He treated the trees, cut away the dead branches, and applied fertilizer. He saved two trees and the other three are growing back. We could of lost all the trees. His price was very low. I would definately recommend Ace Tree Landscaping Service.

Too bad I disagree with these positive posts. As far as I’m concerned, customer service (or lack of), is just as big a part of a business as the actual work itself. This place is flaky, at least with my parents. Don’t know if it’s because they are older, or the company doesn’t’ need the business. Couldn’t even get a good, old fashioned written estimate or a return call (mind you, I spoke with three different people). My parents aren’t part of the now generation using computers and stuff, so they appreciate when a business actually does things like it was done in the past. I wouldn’t use them and certainly I hope mom and dad check out another place if they still want the trees taken care of and the other small job they were hoping for.

We needed to have a tree cut down that was too close to the roof, and our big pittosporm needed trimming. Ace has trimmed the tree twice previously. The first time the tree had a big split and they cabled it together, trimmed it, filled a gap with tar, and saved the tree. All within one day of getting my frantic call that it had a big crack! Each time, Gil comes out (on time, at a convenient time for me), assesses what needs to be done, writes up a detailed bid, and we set a price and time for him to come with the equipment and workers. I came home the afternoon after he did the trimming, and there was not a single leaf on the ground, no sawdust, no mess, no crushed plants. Their prices seem fair to me.

I have used Ace Tree Service for almost 9 yrs now. I have a large pepper tree that I get trimmed every year. Gil and his crew have always done a very good job and a very rate. I usually have to call them 2 or three times to remind them. This yr when I called, I left a msg to call me in regards to my annual tree trim of my pepper tree & I didn’t receive a return call, so I called again 2 days later. Talked w/​Gill & he said, «…it would be at least 6 wks or more b-​4 he could get to it.» I understand that this is a busy time of yr for tree trimming, but I reminded him that I have been using them for 9 yrs and in the past they have worked me in w/​in a wk or two. He wouldn’t budge. I said with the Holidays you mean it would be after Xmas or 1^st of yr? He said, «yes». He said that he would check his schedule and call me back the next day. Well, he never called and it’s been 1 wk now. I called Maria in the office to see if she could get through to Gil, but she said that Gil does all the scheduling.
Pretty rotten way to treat a customer that has been loyal to you for 9 yrs, recommended you to several people and pays the bill the day of service. I would /​will not recommend Ace Tree to anyone anymore due to the way they treated me. Shame on you Ace Tree Service

Ace has been trimming my tree for 4 or 5 years now. Can’t say enough good about them! Gil, and his team are great to work with, and after initially getting many estimates, found them to be very reasonable. They do a great job and leave the yard clean, as if no one had ever been there. I’ve got it on my calendar every year to call them.

These folks did a good job when I could get them to come out. A year ago, they came out once to assess an ailing tree and seemed very knowledgeable. They charged us about $ 700 to trim the tree properly, and they told us they would contact us in early spring to come back out to feed the tree. I finally called them in April, had to call half a dozen times over two or three weeks and beg them to come out to do the work. They finally did the work for another $ 250. This year, when we called to get another tree trimmed, they never showed up for their appointment, and when I called to reschedule, after they swore they would call me back that day, I never heard back from them. I got a quote from another highly rated tree service in the area. They charged me a lot less to do the same work, and they showed up exactly when they said they would. They know what they’re doing, but they’re overpriced and unreliable.

I have had good experience with them. I had them cut down trees twice for me. They were actually less expensive than the unlicensed gardener that my neighboor uses. They showed up on time.