AutoZone

Whoever I spoke to on the phone had TERRIBLE communication skills. I could not understand anything he was saying

Small place but the staff that works here is really helpful, I came to buy some accesories for my car prices are okay.

One of my favorite Autozones. Thank you Jesus! Very helpful and nice guy. Will always be a returning customer.

Absolutely the worst customer service!!! There were 5 employees that I could see. 2 were helping customers at the parts counter, 2 were in back in plain sight gossiping about their weekend, ignoring the line of people waiting, and one in line to buy a soda. I waited in line for 15 minutes, and all I was trying to do was pay for what I had. This seems to be the norm at this store. I finally left and went to Napa Auto Parts where they have customer service.

What great service! I just recently bought a ‘new’ used car, as my old one died (It was a 99) & the new one I leased was totalled out in a no fault accident I was involved in heading to work in Ventura a few weeks back. Yikes!
Anyhow, I found this gem of a vehicle after an extensive search (2003 VW Passat V6) which was my «dream» car for a pretty owned model.
The only thing «wrong» with it was it needed a new headlamp. Well, like my friend Hector always says, you install headlamps in pairs.
The price was a little high compared to online ($ 28.99 plus taxes versus $ 19.99) but DANIEL was very nice, helpful & knew his stuff!
I offered up the truth, I’m not great at installing stuff & the last thing I wanted to do in this 97° day on my ONE day off was fuck around with headlamps I’d wind up breaking.
I kindly asked Daniel if he could guide me on how to install, and he offered to do it for me for FREE!
Considering how hot it was, I walked across the street & bought him & his coworkers ice cold gatoraides for them both as a «Thank you».
I drive almost 90 miles a day for work as I commute to my store in Ventura. Having a tip top commuter vehicle is important, especially with the heavy CHP presence on the 118.
This isiyerally down the street from my house & I found it via Google Now. 5 stars if prices were a tad more reasonable.
Thanks, Daniel!

I’m here now, my battery is dead… They are charging it… When I first came there was about 8 people in line! They are sooo slow… It took about 20 mins from the time we walked in with the dead battery to leave the store… I came back in an hour like they asked… I stood in line again & the guy who seems to be the manager at the store decides to pass me up in line & help the 3 people behind me… When I walk up to him to just see if my battery is charged, he tells me to just go stand back in line… What the hell? This place has horrible customer service… Even the guy next to me in line says he only comes here because it’s the only local auto store… Sucks, I’m used to better service at AutoZone…
So I get to the counter & the guy has an attitude… The battery works… So I leave right as they are closing to get to my car & find out that they gave us the wrong belts! Now it’s 9:30 and I can’t get it fixed until tomorrow & I will have to take a day off work without pay! I HATE THIS AUTO ZONE!!!

Worst customer service EVER. Avoid this store at all costs.
I was in there today. A line I people are waiting for service and THREE of the employees including two managers are busy chit chatting in the back. They can see there was a line and didn’t care.
The apathy towards customers at this store is astounding.
To make matters worse, there are a couple of employees who know nothing about cars and can only type numbers into the computer.
This place is worthless.

This place is literally 2 minutes away from my house, but thats not why i choose to come here. They have an awesome staff that is very helpful and knowledgable… they also have what you need in stock and ready to go. If you cant find something the staff will pop it into the computer and then go out onto the floor to get it for you. great place!

It’s an average Auto Zone. The waits are long to get help as well as to ring out.
The inventory is moderate. Sometime they have what I need, sometimes they don’t.
This place isn’t terrible, and it isn’t spectacular. It’s kind of like drinking a room-​temperature glass of water; necessary but not satisfying or enjoyable.

I gave it an A-​Ok, cause well, it’s Ay-​okay! It’s usually got what I am looking for, and if they don’t, they ship it to the store within a couple of days. The only thing I don;t like is the super long line they always have when your waiting to order up your part. Maybe if they set up a ticket system like they do in supermarket butcher departments, that should help out alot, so people could browes the store for other things while they wait for their number to get called up. Yeah, your welcome autozone, next I’ll suggest a better store color than orange… hahahaha!

While I no longer live around this area (it’s been many many years), this autozone has always been good to me. Helpfull staff and quick service!