Mountain View Convalescent Hospital

After almost 3 months, the reality of this place became apparent. There are certainly a few very good caring staff members. But there are also a lot of inexperienced newbies that are not qualified to take care of these people.
Just a few of the problems I watched unfold first hand was a LVN who was unfamiliar with the suction machine who actually asked me how it worked, while my friend was choking on his own saliva. That same nurse was taking a personal phone call to her attorney regarding custody issues with her baby daddy. As well as leaving a hypodermic needle with another patients medication in my friends room and forgetting about it.
Also there were times my friend was not properly bathed. Feeding tube was not hooked back up after PT.
Finally had him transported to another facility and gave them specific instructions. Put his things together for his journey in one bag and they forgot it.
If you end up with a loved one here, be diligent about their care. Question everything and keep records. Their life may depend on it!
On a plus side, PT was very good. Don the RN whom we found out at left, cared deeply for patients well being. As well as the CNA Jose, whom we loved! He spoke so positively around patients, giving them great care and uplifting energy! A true plus to the facility.
Also regarding grounds, the last day I learned of the giant fish tank in the main building. It’s beautiful and a nice spot for patients to view. The cockatiels are also nice to watch. I had to ask them to be fed one day as they were clearly hungry, scratching up dirt and feces in ground for any fallen seeds. I know they’ve been donated but perhaps a little bird care 101 would be beneficial. And the beautiful lion fountain is also a nice place to sit, provided people aren’t smoking there (especially sad to see staff smoking there).
Parking in the back as well as handicap spots in the front, and street parking, just check signs for no parking days.

They’re just really nice, comforting people. Long story short, I lost someone very dear. I couldn’t ask for a better staff of people to help comfort my family and I.

The staff is great! The facility is clean and well kept. We are welcomed each time we visit.

Great facility, but it was unfortunate for my mother, because she had Dementia and wondered I had to move her to another facility, the facility didn’t have a locked unit for Dementia patients.

Wonderful staff, every time I visit my family friend here it smells nice and I get friendly hellos from the nurses and staff. The DON here always makes sure that the nurses are doing a good job. Excellent rehab team as well.

Wonderful environment, great staff and 5 Star California Medicare Rating (5 out of 5)

Every time we come to visit is an issue with my hubbie grandma yesterday we had a phone call late night that someone hitted her other elder person what kind of supervision they have. The staff are always rude and mad so sad that they care for elder people with this bad attitude!

This place SUCKS! My grandfather is currently there recovering from a back surgery. The only good thing my family has to say is the physical therapy he receives. The nursing staff, the case managers, to the medical director have no clue whatsoever what the hell is going on. They each tell us different things about what is happening with my grandfather and no one knows what the next person is talking about. There is no hot water, when I asked to fill up the water jug they said to get it from the water fountain! The food is a whole story in itself! I know it’s not a restaurant but the food looks worst than what I would assume is being fed to prisoners! They gave the wrong medication to my grandfather, which put him into a comatose state, then the next morning while my grandmother was there, the nurse had the audacity to go in at 630a.m. to wake him up and ask if he needed or wanted pain medication! He did not even ask for it nor was he even awake yet! They gave us wrong info about his dr’s follow up appts and didn’t even mention the fact they were missed til the following day. We are fighting tooth and nail to have him transferred or even taken home to get home health care, but thanx to good ol Lakeside that’s also an obstacle. So on to review Lakeside now! If for whatever reason you have to have a family member here, make sure someone stays with them ²⁴⁄₇ to monitor their care.

After visiting many rehab facilities for my father we picked Mountain View. I have to say that it was by far the best decision we made. The staff is wonderful, caring and take good care of him. The PT and the OT are amazing! He’s become stronger with each passing day. The facility is clean, doesn’t smell and I don’t ever have to feel like my father is being neglected. The only complaint I would say is the food but then again it could be that my father is just very picky :) All in all I would say that we made a good choice and if he has to be somewhere I’m glad it’s here.

Great Facility! My grandmother suffered a stroke and needed rehab. Mountain View has a great rehab my grandmother was able to return home. The entire staff is friendly and professional. If anyone in my family needs a nursing facility, I highly recommend.

No it’s not perfect, but I’ve seen a lot of other nursing homes and I think this is one of the best. Stuff seems to be really nice and friendly and considering the challenges they must deal with I think that they do up a pretty great job.