Enterprise Rent-A-Car

I haven’t actually rented the car yet but so far, I’m VERY impressed! Courtney the Branch Manager was only too happy to match a competitor’s price and truly make my life MUCH easier as I’m literally around the corner from the office! Thank you!

Buyer beware! This place is dishonest especially their sales guy Michael. There was a dent in the passenger door of the car I picked up. When I brought it to their attention, Michael held a plastic template to the dent and said since it’s smaller than the circle cutout on the template that I was not liable for it and it doesn’t need to be written on the paperwork. When I returned the car they said I was responsible and submitted a claim to my insurance. Don’t trust this location!

Everyone here is incredibly friendly and wants to make sure your visit is seamless and that you get the best car for you. Would definitely recommend. They also can pick you up from your home!

I can’t say enough about how great it is to rent from Enterprise in Syosset. Every single employee here is helpful, friendly, professional, and accommodating. The cars are always comfortable, the service is lighting fast, and it seems like they truly care about their customers. We come from Brooklyn to rent here — prices are fantastic too. We can’t get enough of the weekend specials. Also, they now allow drop offs on Sundays! All you need to do is park the car in their lot and drop your keys in the dropbox. HIGHLY recommend.

5 Star treatment! Wow! What can I say. Awesome customer service!!! The staff at this Enterprise Syosset is AMAZING. They’re so helpful, always friendly, and just do an outstanding job. I just started renting from this location on and off for several weeks and have had nothing but stellar service. It’s always a seamless process and they are so helpful. They really do make every effort to help you and they’re so flexible. I totally recommend this Enterprise location. Julie, Joey, Meghan are fantastic!!!

Renting cars from this location all the time.
Excellent customer service — perfect pick up and drop off service — I can recommend this location.
The team there is doing a wonderful job!

Enterprise is not my favorite business, but it was the closest to where we were staying. Last time, at the Huntington location, the staff kept insisting on selling us insurance, even after we told them «No» three times. We had to threaten to just leave and cancel the deal before they got the clue. And when we asked for a map, they tried to get us to take a GPS. No, we would like a map. We finally got a map from a flower shop, of all places.
That said, this time, at the Syosset location, it was wonderful. The staff was friendly and helpful, understood exactly what we wanted, and had everything waiting for us. Not only did they give us detailed directions to where we wanted to go, they also provided a map. Such a massive improvement from Huntington! Many thanks.

If I could a lesser rating I would. We meet this this so called manager «Brian» and he was narrow minded and rude!!! Cursing at us attempting to throw us out. What kindve manager does that??? This manager represents the company? I’d be ashamed if I was enterprise! I’d get rid of this jerk in a heart beat. Very unprofessional.

I’ve rented from this location twice already and could never be more pleased. Agents are friendly, courteous and always anticipating my needs. Had the pleasure of being dropped off by Manager Brian my last visit. Looking forward to paying the Syosset Enterprise a visit on my next rip to Long Island.

Today was the second time that I tried to rent a car from Enterprise — Syosset. I have used many of the other Enterprise locations, never with any problem. Last time, they could not provide me with a car and today, I tried to arrange for a car while mine is being repaired. I supplied Brian with all info that he would need to contact the covering insurance company, including authorization number and the telephone number of the carrier. He was going to call them to get the rate they paid for a rental and promised to call me back within 15 minutes. One hour and ten minutes later, I called him only to get an excuse from him and why he hadnt done that yet. I hung up and called Hertz in Syosset. Within two minutes Brendan and his associate in Huntington were able to arrange the car rental and even pick me up. Enterprise should send their employees to the Hertz trainee school to learn how to properly deal with customers.

NEVER rent a car from this location and if you must, do not deal with Brian. Brian is a contradicting clueless man who obliviously does not know the procedures of picking up or dropping off a rental car. He accused me of a dent on my rental car that was there before I had the car. He was aware of the dents on the day of pick up claiming that they were fine. Now he decides to change his story and blame me for the one dent. They operate on procedures from the 1950’s, coming outside with an old clip board and pen. Give me a break, it’s almost 2015, get a more computerized system. Brian should not be working for this company and needs more training in car rentals and how to talk to customers. What a joke. I will no longer be renting from enterprise again in my life.

Would be a 5* review if hours on the weekend weren’t so ridiculous and restrictive. They don’t even offer a drop box for keys, so basically I spent an extra 2 days rental fee to have that car sit in their car park.
Picked up my Pontiac/​Chevy/​Dunno 200? In the pouring rain on the afternoon of 6 June and the plan was to return it on the 13^th. Arriving from Montauk at 3:00 it was highly distressing to find them closed (my fault for not noticing satellite office hours)
Customer service was super helpful on the phone, my only option was to drop the car off at JFK (I was staying 4 more days in city) or lock it up, pay the extra 2 days and have my BF drop keys on Monday.
The staff were super friendly, locale is right off the Seaford-​Oyster Bay Expwy exit on Jericho Tpke, and BF had 0 hassle Monday dropping off keys.
Considering the insane traffic on the Belt Parkway, and navigating JFK with BF following and going on to SI, think the decision I made was solid.
Would rent from them again, pick a car online, show up and they have a few to choose from.

Car rental.
Having the need to rent a car recently, I used Enterprise because they were A) close to where I live and B) have some sort of deal with my insurance company.
Great from start to finish– they set me up in a few minutes and had all the insurance info sent to them electronically — saving me a lot of hassle.
The only down side is this location, like many Enterprise locations, is more of a satellite office — so they only have one or two cars available. They discuss what you want over the phone and when you get there the car is waiting.
If you get there early however, there is no car as the cars are kept in a yard somewhere and they run them to the various locations as needed — odd but that is how they do it.
We worked it out and I took the one that was available for the same price as the one I asked for so it all worked out in the end.