Yellow Cab

In February a taxi from this company plowed into two parked vehicles at 4 in the morning, totaling the taxi and two other cars, as well as damaging two others. I’m not upset about the accident. Accidents happen. What I am upset about is this: I called this taxi company on two separate occasions to get their insurance information so that I could file a claim. This taxi company never returned any of my calls. The only reason I even knew who wrecked my car was because of a police report I received when I called the Syracuse Police Department. On a separate note, pray you’re never hit by one of these taxi’s. They’re insured through the American Transit Company. It’s been five months since my car was totally, and I still haven’t received ANY money from their insurance company.
Again, I’m not upset about the wreck. But it’s a very obvious common courtesy to return a call of the person whose car you totaled to give them your insurance information. I was also super polite in all of my messages! If this is how this company operates professionally, I’d suggest finding another cab for a ride.

Rude and disfunctional.